***** ****** **, *********, ***** Carolina, ***** Mobile: +1-980-***-****
Summary
Resourceful Director, driven to grow market share and boost company
revenue by leveraging social media and innovative management
techniques. Organized and diligent, with excellent written, oral, and
interpersonal communication skills. Successful in expanding agent’s
network to drive sales in technology.
Highlights
• •
Solution Selling Business
optimization
• Contract
•
negotiation Marketing
• •
Technology Project Management
•
alignment Networking
• Leadership
Experience
Director of Engineering and Sales – North Americas Oct 2012 – Present
BMSvision LLC – Charlotte, NC
Develop new agency network by leveraging Social Media to gain market
knowledge and trust, thereby expanding market share.
Direct customer engagement, Development and execution of sales strategies
to refine negotiation and expectation of deliverable solutions.
Service existing agreements by consultation and ensuring we exceeded our
service level agreements.
Pricing structuring and negotiation for Manufacturing Execution Systems,
Lean objectives and Energy Management initiatives for discrete
manufacturing.
Orchestrate new Technologies to align business objectives in order to meet
Sales pipeline.
Nov 2002 - Jul 2012
Group IT Manager
PailPac (Pty) Ltd – Durban, South Africa
Implement IT Strategy planning to align Business process to achieve
maximum productivity and support internal and external sales initiatives.
Contractor and Supplier negotiation to ensure business continuity and
leveraging industry knowledge to enhance business operations.
Maximise investments in Technology by training and implementing procedures
to align processes with ISO standards and deliver business continuity.
Manage and co-ordinate efforts of specialized IT Technical team to ensure
24/7 operation of 6 manufacturing facilities with many mobile sites.
Project management and implementation using agile techniques and
managing day to day operations with ITILv3 guidelines.
Infrastructure design of replicated VMware SAN on Equilogics to power
system requirements and deliver business value over Cisco/Avaya VOIP
communication strategy.
Humanitarian Jul 2002 - Oct 2002
African Adventurer - Southern Africa
Planned trip and retrofitted Land Rover Discovery 110 to optimize experience
and help local communities without accessible water.
Teaching skills to locals to improve farming techniques and optimizing crops.
Photography and Relaxation.
Product Manager for EMEA Dec 1999 – Jun 2002
Booz Allen & Hamilton - London - United Kingdom and Sweden
Project Manager and implementation specialist for Europe, Middle
east and Asia to support 24/7 operations of internal server
infrastructure.
Managing EMEA team of 15 server engineers to support BAH business
operations with over 2500 staff, mobile and office based.
Researching server hardware, software, and firmware to ensure
continued support of growth of network infrastructure and demand
planning.
Maintaining and ensuring security procedures and protocols are
followed to secure intellectual property.
Disaster Recovery planning and testing
Migration planning execution of Apple Mac to Novell and Microsoft.
Compliance Officer Oct 1999 –Dec 1999
BNP-PARIBAS – London, United Kingdom
Negotiate Licensing Requirements with Compaq for VAX licensing.
Saved 1/2 Million GBP.
Captured and analysed licensing data and created guidelines for
controlling licensing and system utilization.
Guidance councillor Jun 1999 – Aug 1999
Our Lady of Fatima – Boston, MA
Guidance councillor and horse and sailing instructor
Active member of Activity planning to ensure safe and happy camping
for groups of 16 children per cabin for 2 weeks per group.
Senior Network Engineer Dec 1995 – Jun 1999
Datatec Ltd, Durban, South Africa
Specialised in system integration, implementation, and maintenance of
large corporate customer, Hyundai, MC Bank, Dell, Safcor, Dunlop
Tires.
Performed planning, installation, configuration, troubleshooting to
support business operations with over 3000 users.
Support multiple products. viz. Intranet ware, GroupWise,
ManageWise, Microsoft NT, Microsoft Exchange, Microsoft Proxy
Server.
Managed large network upgrades to WindowsNT and Novell.
Education & Training
University of Maryland : BCOM – Business information systems Management
(Equivalent transcript for H1B)
Tertiary Education : High School Diploma, Computer studies. CIO focus
Astro Technical institute : IT and the Law/ The Essentials of IT Service Management
Technical Accreditation : NFQ5, CNE, And MCSE