JANUSZ MIGUEL V. SANTOS
Home: Flat *** CBD C*, International City, Dubai, UAE
Phone: +971-*********
Email: ************@*****.***
OBJECTIVE
Seeking for an excellent opportunity to work in the field of Information Technology and
Electronics Engineering that will enable me to grow while meeting the company’s goals.
PROFESSIONAL EXPERIENCE
A disciplined and highly-motivated business system analyst, who is experienced at translating
business objectives into project requirements. Worked closely with various project stakeholder, SMEs,
and staff to understand and document business requirements, functional requirements and
specifications for new applications along with enhancements to the existing application. A fluent
communicator with strong investigation, problem-solving and decision-making skills, combined with a
pragmatic approach and sound business acumen. Flexible with fluctuating requirements & able to adjust
to various communication flows, across all channels & all levels and always willing to share & exchange
knowledge.
Accenture Inc.
Software Engineering Analyst, May 2011 – July 2014
Accenture Manila Delivery Center SAP FICO-MD-trained, currently on production support Level 2/3 for
SAP application in a consumer goods & services project for 3 years. Member of FINANCE (SAP FI/CO)
Back office team from March 2013 to July 2014 and MD (SAP Master Data management) Back Office
team (May 2011-February 2013).
Role includes but not limited to: SAP FI/CO (Finance/ Controlling) and Master Data (MD) consultant
responsible in resolving Service Investigation Requests (SIRs) and delivery of customizing and/or
development related enhancements.
Production Support - Level 2:
1. Application Management and Support
Identifies disruptions in the business processes and recommends solutions.
Works closely with client SAP users and IT professionals as a business problem solver.
Provides quick resolution to user’s support calls as referred by central help desk.
Involved in deployment projects thru mass Data migration and conversion to SAP using
LSMW.
2. Application Testing
Assures data preparation and maintenance needed for unit tests.
Executes unit and module testing, verifying corrections of the module against its detailed
design.
Production Support - Level 3:
1. Application Programming/Configuration and Development
Configure changes following the designs, specifications and standards.
Reviews configuration and develop necessary revisions.
Creates documentation on the changes made in the configuration/application.
2. Application and Design Structure
Develops detailed functional design for client requirements.
Updates functional design following a change/enhancement.
Other tasks and responsibilities
Generates and presents weekly reports of the team’s overall status and performance
Conducts knowledge transfer and training sessions to new & other members of the team
Accomplishments
Major contribution in Finance and Master Data team's 99% Service Level Agreement
(SLA) Productivity where client expectation is set only at 85%. Personal SLA rate is at
100%.
Contribution in the success of Major deployment projects for countries Mexico, Brazil and
Indonesia by providing full-time support thru mass data conversion and migration.
SAP EhP6 package upgrade support on testing and Post-go live
SPECIFIC SKILLS
SAP Finance Module
o Accounts Payable, Accounts Receivable, General Ledger Accounting, Asset Accounting
SAP Controlling Module
o Profit Center Accounting, Cost Center Accounting
Integration of Finance Module to SD and MM flows (Basic)
SAP Master Data Management
o Manage Material Master, Manage Customer Master, Manage Vendor Master, Plant
creations and configurations, IDOCs management
SAP Data Conversion/Migration – LSMW (BDC/Recording)
Basic ABAP Programming/Debugging
HIGHLIGHTS OF QUALIFICATION
Dedicated in any task given and has initiative
Good critical thinking and analytical skills
Flexible and willing to learn
Excellent interpersonal, analytical and communication skills
Ability to support and maintain applications utilizing required tools and technologies
INTERNSHIP EXPERIENCE
IBM Philippines, April 2010
Maintenance and Technical Support Department, Dispatch Area
- Updates database reports on the recent activities of field engineers
- Monitors and tracks daily the location and activities of field engineer
- Assists the Senior Customer Support Representative
EDUCATIONAL BACKGROUND
Registered Electronics Engineer
License # 51001
University of Santo Tomas, 2006-2011
España, Manila
Bachelor of Science in Electronics Engineering
Don Bosco Technical Institute Makati, 2002-2006
Chino Roces Avenue, Makati City
PERSONAL INFORMATION
Date of Birth: December 05, 1989 Civil Status: Single
Place of Birth: Manila, Philippines Citizenship: Filipino
Sex: Male Religion: Roman Catholic