Credit and Collections Specialist with A/R experience

Kimberly Kincannon

**** *. ******* ****, *******, CA 92802

714-***-**** mobile 714-***-**** home

*****************@*****.***

Skills / Software

I have ten years’ experience in collections and am an expert in my field. My skill set includes

highly proficient written and verbal communication which encompasses the following attributes:

professional phone etiquette – always personable with a bottom line, team oriented, independent,

flexible and highly adaptable. I have experience in Microsoft Excel, MS Word, Outlook, Power

Point, QuickBooks, MAS 500, Dackes 400, and Oracle JD Edwards. I work toward continuous

growth in any position attained.

Education

Bachelors of Arts Degree in Accounting – Ashford University Online Program (Clinton, Iowa)

2011

Associates of Arts Degree with Honors (3.52 GPA) – Golden West College (Huntington Beach,

CA) 1998

Experience

Accounting Principals (Newport Beach, CA) from 7/15/14 to 8/6/14

Temporary Assignment – Medical Billing and A/R Clerk

Code receivables, customer inquiries such as discounting, pricing, balance of account, medical

billing questions, process credit card payments on Cyber Source, etc.

Accounting Principals (Newport Beach, CA) from 3/31/14 to 5/19/14

Temporary Assignment – Accounts Receivable and Accounts Payable Assistant- B2B

A/R - Call and email customers on past due accounts, research disputed invoices, cash

applications posting checks, wires, and ACH payments

A/P - enter invoices payable, sort/organize receivers and file checks with back-up

Alstyle Apparel (Anaheim, CA) from 7/2011 to 12/16/13

Credit & Collections Representative- B2B

Collect on past due accounts, assess credit risks, and release/hold new orders

Maintain customer rapport, professionalism, and grow business relationships

Submit & monitor credit memo requests, manual invoices, and refund requests

Document all communications and important account data

St George Warehouse & Trucking of CA (Compton, CA) from 04/2009 to 04/2011

National Accounts Receivable Associate - B2B

Collector for 5 of 7 branches and all National accounts for all 7 branches

Attend all manager meetings representing Accounts Receivable Department

Document all communications and participate in updating customer data

File small claims suits and represent company in court

Research disputed invoices and send back-up to customers for resolution

Facilitate check holds on vendors past due for resolution and check exchange

Maintain and build customer rapport to ensure continued mutual business

Cintas Fire Protection (Anaheim, CA) from 01/2007 to 08/29/2008

AR & Collections Clerk – B2B

Call, email, and fax customers to collect on past due accounts, cash applications posting checks

and credit card transactions, prepare bank deposits and report to corporate

Performance Capital Management (Buena Park, CA) from 01/2004 to 12/2006

Senior Collector – B2Consumer

Outbound dialer, negotiate & transact payments on 3rd party consumer debt

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