Office clerical/human resources positions
Resume:
Helen M. Brooks
Willingboro, NJ
********@*****.***
U.S. Office of Personnel Management
March 2000 - November 2013
Human Resources Assistant
Starting at GS-0203-06 /Ending at GS-0203-09
Position duties and responsibility escalated with each grade increases.
I composed job vacancy announcements for entry level profession and administrative positions and lower grade clerical, technical and law enforcement positions in the competitive Federal service by abstraction a description of work from the position description (PD), interpreting qualification standard to describe minimum qualifications including the kind of experience creditable toward the general and specialized experience required, identifying basis of rating and including other appropriate information such as veterans preferences criteria, how to apply, forms to submit etc. I approve/disapprove use of selection factors by reviewing agency justifications and position descriptions to make final determination to approve or disapprove.
I evaluate applicants employment applications by determining if minimum qualification requirements are met (including substituting education for specialized experience) for placement on standing inquiries and for case basis examing for the grade(s) and occupation for which applied. I verify applicants written experience and education background with the education and experience claimed in the supplemental qualification statements and take the necessary action to lower ratings when claimed is experience is not substantiated by written resume/application.
I adjudicate veterans preference and make determinations on Interagency Career Transisition Assistance Program (ICTAP).
I work with Personnel Staffing Specialist within my office/agency and other Federal agency staff and officials (at a variety of government office/branches) at all level. I work with the USA automated examining systems. I personally prepare extracts from the automated systems to ensure that top quality candidates are referred to Federal agencies and oversee and monitor the certification referral process. I work directly with customer agencies providing advice and ass on public notice, recruitment, automated examining results, hiring option, time frames and a host of other stating issue. In ensure that staffing actions adhere to law and regulations and are consistent with the Merit System Principles.
Responded to written request from applicants appealing their rating determinations by rev reviewing initial decision and any new evidence submitted. Provide in writing, basis for rating determination based on qualification standards and relevant experience required. Respond to telephone and written inquires from congressional offices and applicants requesting information on the application process, superior academic achievement requirements, substitution of education for experience and other employment and staffing issues.
Provide information to walk-in applicants and telephone and email inquires who are interested in obtaining Federal employment. I determine the kind and level of work in which they are interested taking into account possible previous federal employment and status.
I accept applications for current positions for which recruitment action in process. Respond to question on beaming process, forms to submit etc and other employment issues.
U.S. Office of Personnel Management
July 1996 - February 2000
Personnel Staffing Assistant/Federal Job Info Specialist GS-0203-06
Received and answered inquiries and a variety of questions from the public throughout the country through an integrated telephone system pertaining to Federal job information, veterans preference, employment benefits, etc. Provided accurate response and direct callers to the proper sources if located elsewhere. Provided a variety of mailings to callers and job applicants. Maintained updated knowledge through training and discussion with supervisor. I operated and maintained the Federal Employment Information Center and provided live one on service to customers. I operated and maintained and coordinated system update for Federal Employment Information System (FEIS) and Touch Screen Computer System. Maintained files and supplies, reproduced forms and publication when needed for the Federal Job Information Center. I posted and maintained Federal Job Opportunity List with all Federal Agencies listing and sources of information regarding employment procedures. Coordinated complied, reviewed and prepared daily reports. Retrieved the Federal Job Opportunity List (FJOL) each week.
U.S. Office of Personnel Management
January 1996 - June 1996 - Mailroom Team Leader
Supervised the daily operations of the Philadelphia Services Branch mail room and the application receipt, control and disbursement process. Processed request for Federal employment application material. Ensured of work load and timely completion of requests. Made monthly schedule for assigned group of employees to work in mailroom as well as insuring that they were cross trained with knowledge of protocol working in the mailroom and the application receipts process
U.S. Office of Personnel Managment
September 1990 - September 1994
Personnel Actions Clerk GS-0203-06
Independently processed request for personnel actions covering the entire variety and range of substantive personnel actions, including all types of competitive and a variety of excepted appointments. Worked with an automated personnel system for processing actions. Took appropriate action to insure accurate transmittal and printing of personnel documents. I coded, input and determined reason for computer rejects and made the appropriate corrections.I used edit/update to maintain currency of master files.Responsible for correcting all errors on error listings printout to assure accuracy of employee records. Served as point of contact for assigned geographic areas on all personnel transactions; provided technical assistance to originating offices( for assigned geographic areas) relating to request for personnel actions and corrected wrong information of SF-52's, maintained liaison with servicing payroll office to coordinate timely processing of personnel actions. Notified Budget & Fiscal office of personnel action, pay adjustments, LWOP etc. Established entrance on duty dates (EOD), computed service computation dates (SCD) set up and maintained SCF & OPF folders. established control, processed pay step increases and conversions to career status, set and maintained service record cards, assembled materials for orientation packages, assuring that all forms, brochures and employee letters are current and appropriate for new employees, swear in new employees via oath, assisted employees in filling forms, provided information on benefits, took photos, issued ID cards answered employee questions about retirement, health benefits, life insurance etc, any employee personnel information.
U.S. Office of Personnel Management
May 1987 - August 1990
Rating Clerk GS-0201-05
I rated applications using the appropriate crediting plan and/or rating procedures, adjudicated veterans preference. Responded to inquiries via email, written letters as well as walk ins concerning basis of rating, rating appeals and related issues.
U.S. Office of Personnel Management
June 1972 - April 1987
Clerk Typist GS-0203-04
Typed a variety of letters, reports etc. Assisted lead certication clerk in pulling and filing applications for Federal employment. Worked in computer room pulling various lists and reports. Answered telephoen
Contact this candidate