Customer Training

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Madeleen S. Enriquez

To seek employment in a position that I will be suited for, and to be a

part of an organization where hard work will be rewarded and where career

advancement will always be a possibility.

137C Virginia Ave. Richmond Subd. Angono Rizal I

***********@*****.*** I 094-********

27 October 1983 30 years old I Single

8 years

Experien

ce

Educatio Pamantasan ng Lungsod ng Maynila

n Bachelor's, Public Administration (2012)

Experience

2007 - 2012 Administrative support/Secretary of Political Head -

(5 years ) Office of Senator Edgardo Angara

Senate Of The Philippines Pasay City

Performs responsible, sometimes confidential duties and

routine administrative functions.

ESSENTIAL DUTIES AND RESPONSIBILITIES Managing diaries and

making appointments

>Booking rooms and travel arrangements

>Preparing and distributing papers and documents for meetings

>Taking minutes

>Dealing with post

>Drafting letters and other documents, such as PowerPoint

presentations

>Maintaining filing systems

>Answering the phone and answering queries.

>Photocopying and printing

>Using various computer packages - Word, Excel, PowerPoint

2006 - 2008 Teacher

(2 years ) korean Eglish Tutor Commonwealth Quezon City

The main responsibility of a teacher is to help your students

understand English, speak it and be able to write and read

it. Your duties will range from the preparation of course

work, planning of classes and the marking of work handed in.

On top of this you will also have to arrange any extra

curricular activities and set targets for your pupils. You

will of course spend a lot of time writing on blackboards and

will also be responsible for the safety of pupils during your

lessons.

Typical duties include:

Advising student on career issues.

Organising and delivering classroom lectures to students.

Evaluating a students' class work and assignments.

Preparing classroom and coursework materials, homework

assignments, and handouts.

Recording and maintain accurate student attendance records

and grades.

Classroom management.

Developing English lesson plans in line with the National

Curriculum.

Maintaining discipline in the classroom.

Creating a vibrant teaching atmosphere.

Personal qualities required

You must be a good communicator as you will be on many

occasions communicating with parents and also other teaching

staff.

Ability to work in stressful situations and under pressure.

Good listening skills.

Planning and organisational skills.

Patience.

2003 - 2003 Cashier

(6 months) Ice Monster Metrowalk Ortigas

The job of cashier includes many things and it is job of

accuracy. They have to interact with customer on daily basis

for solving queries, handling money etc.

responsibilities of cashier job:-

>The first duty of cashier is to greet the customers entering

into organization

>Handling all the cash transaction of an organization

>Receive payment by cash, cheques, credit card etc

>Checking daily cash accounts

>Guiding and solving queries of customer

>Providing training and assistance to new joined cashier

>Maintaining monthly, weekly and daily report of transactions

Education

2012 Pamantasan ng Lungsod ng Maynila

College Degree in Public Administration

2006 Manila East Training and Review Center (METREV)

Vocational Diploma

Major Caregiving

The research literature on family caregiving is vast and

diverse. This section highlights some important areas of

research on family caregiving, including studies of the

prevalence of caregiving and the assistance provided by

caregivers; studies of the psychological, social, health, and

economic impact of caregiving; studies of individual

differences in response to caregiving; studies of the effects

of interventions or public policies on caregivers; and issues

faced by caregivers for specific conditions or disabilities

and populations.

Descriptions of the prevalence of caregiving and assistance

provided by caregiversStudies of the psychological, social,

health, and economic impact of caregivingStudies of

individual differences in response to caregivingStudies of

the effects of interventions and public policies on

caregiversCaregiving for specific conditions or disabilities

and populations

2001 - 2002 National College of Busniess and Arts

A.B English

Skills

Advanced administrative skills

Madeleen S. Enriquez

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