Sales Customer Service
Resume:
James R. Schoemer
El Paso, Texas 79924
**********@*****.***
Career Objective: To obtain a position in a working environment where my skills
will be utilized to the fullest extent possible. To be employed
where there are opportunities for personal and company growth as
well as future advancement. Looking for stability and a long term
career oriented position.
Education: Bachelor’s in Business Administration - C.I.S.
University of Texas, El Paso, TX
Work Experience:
Coca-Cola Refreshments – Account Manager, April 2013 – July 2014 Serve as regular
Client day-to-day liaison. Coordinate the various departments of our
agency and client team members on all aspects of multiple
simultaneous projects. Work with the resource manager to estimate
future resource needs and plan for short-term unknowns. Provide
creative, media, social media and technical development for
interactive projects to include: seasonal sales, flash forecast,
publisher custom programs, larger partnerships. Manage Client
approval/signoffs at project milestones. Manage, administer, and
communicate detailed project schedules to manage both agency and
client expectations and ensure jobs deliver on time. Manage the
internal process for delivering client projects on strategy, within
scope and on budget. Responsible for budget revenue recognition
and forecasting. Lead and develop sound strategic recommendations
based on clear understanding of Client's business. Ensure project
information is up to date and ontains all project relevant
documentation, comps and contact information on intranet.
Participates in developing the strategic direction for designated
clients, creative solutions to challenges. Foster strong relationships
with client personnel. Seek ongoing client opportunities for growth
and increased revenue for the agency. Proactively lead clients in
areas to grow their business. Support a business activity as needed:
information collection and analysis, presentation preparation and
delivery, written proposal development.
K-mart - Assistant Manager, Jul. 2011 – Dec. 2012
Operations – Achievement of financial goals, sales objectives, profit
contributions, payroll maintenance, controllable expenses, accident
reduction, markup and markdown objective, shrink objectives and
risk control.
Merchandising – Execution of merchandise, seasonal merchandising,
department execution, back room program, merchandise assortment
for the community and training associates.
People Management – Support open door policy, open
communication, achieve associate turnover objective, evaluation
reviews, policies, daily meetings and support community
involvement.
Sam’s Club – Assistant Manager, Feb. 2008 – Mar. 2011
Membership Marketing Management – Identify opportunities and
develop new accounts through the on-going sales process. Analyze
end-user needs and corporate initiatives. Business to Business sales
(B2B) to develop and execute account strategies through proposals
and presentations. Negotiate bids on sale to sale closures, 3-5 years
sales experience, strong communication skills including the desire to
build solid working relationships with a variety of businesses.
Ensures Membership growth involving forecasting and implementing
actions plans and assessing trends and demographics. Develops,
implements, and models Member service standards for the Market
that are aligned with company goals.
Fresh Food Management - Drives sales in assigned area by ensuring
effective merchandise presentation, including accurate and
competitive pricing, in-stock and inventory levels, budgeting and
forecasting sales, and assessing economic trends and demographics.
Operations –Ensures compliance with Company and legal policies,
procedures, and regulations for multiple facilities by implementing
and monitoring loss
prevention and safety controls, overseeing safety, operational, and
quality assurance reviews, developing and implementing action plans,
and
providing direction and guidance on executing Company programs
and strategic initiatives.
Mervyn’s - Assistant Manager, Sept. 2005 – Feb. 2007
Performance Management – Coordinate daily assignment task,
logistics, markdown and markup duties, prepare weekly schedules,
sales forecast and maintain an increment in profitability, manage
deposits.
Merchandising – Train and develop personal to execute
merchandising skills, complete and maintain inventory control,
manage logistics to the back room program, execute seasonal
merchandising and support customer service on the sales floor.
Team Leader – Communicate with all team members, through
notification and recognition, coaching and notify team members of
policy, procedure and guidelines, train and develop team members
and provide evaluation reviews.
Wal-Mart - Assistant Manager, Dec. 2001 – July 2005
Operations – Achievement of financial goals, sales objectives, profit
contributions, payroll maintenance, controllable expenses, accident
reduction, markup and markdown objective, shrink objectives and
risk control.
Merchandising – Execution of merchandise, seasonal merchandising,
department execution, back room program, merchandise assortment
for the community and training associates.
People Management – Support open door policy, open
communication, achieve associate turnover objective, evaluation
reviews, policies, daily meetings and support community
involvement.
Contact this candidate