Customer Service Project Manager

Keith C. Knutson, Jr.

**** **** ***** • Wheat Ridge, CO 80033 • 720-***-**** • *********@****.***

Objective

To secure a position with a successful growing company as a Construction Project Manager. This position

will provide challenges, while utilizing my Bachelor of Science Degree in Construction Management, my outstanding

management, communication, and organizational skills, as well as my vast experience in residential and commercial

construction.

Professional Experience

Extensive experience in residential and commercial construction business, have confirmed that there is no

substitution for producing a superior product, while keeping complete customer satisfaction the highest priority.

Management, organization, and communication are key tools that produce superior projects and build long term

relationships.

Summary of Qualifications

Project Manager 01/2014- Present Elite Restoration, Inc.

• Manage general construction projects and restoration services.

• Providing scope, estimates, scheduling, and field management for both residential and commercial projects, while

completing projects on time and under budget.

• Communicate the project schedule and milestones with clients.

• Procuring all materials for projects.

• Ensure quality building practices while, maintaining the highest level of customer service and quality control

• Cultivate commercial and residential business clients.

• Manage in-house workforce and sub-contractors handling all training, daily scheduling and annual reviews.

Founder/ Managing Partner 03/2012- 01/2014 Pub on Colfax

• Designed, built, opened and managed.

• Responsible for sales, marketing, inventory control, accounting, financials and profit/loss.

• Design and implementation of menu.

• Market new to new customers and earn repeat business by providing great food, fast attentive service and a friendly

safe neighborhood atmosphere.

• Interview and manage - kitchen and service staff of twenty.

Operations Manager 09/2011- 9/2012 Summit-Restoration, Inc.

• Manage operations for general construction and restoration services.

• Providing scope, estimates, scheduling, and field management for both residential and commercial projects, while

completing projects on time and under budget.

• Communicate the project schedule and milestones with clients.

• Procuring all materials for projects.

• Ensure quality building practices while, maintaining the highest level of customer service and quality control

• Cultivate commercial and residential business clients.

• Manage twenty plus workforce handling all training, daily scheduling and annual reviews.

• Interview and manage all sub-contractors.

Education

Bachelor of Science in Construction Management 08/2011

Westwood College - Denver, Colorado

Summa Cum Laude

Alpha Beta Kappa Nation Honor Society

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