Keenya Yarbrough
*** **** ****** ************, ** 19147
P.O. Box 37104 Philadelphia 19148
************@*****.***
Objective
To effectively utilize my proven skills, abilities and experience in the challenging and
productive environment, within a healthcare organization that offers advancement and
opportunity for growth.
Skills
Microsoft office 2007 Word, Excel, Power Point
Med soft, Medical Terminology, Third Party Billing
Understanding Child Abuse and Mandating Reporting
Childhood Disorders
TSS Behavioral Management Techniques
Child Abuse, Criminal Record and FBI Background Clearances
Summary of Qualifications
Ability to be versatile in all aspects of Health Information Technology
Discipline and detail oriented
Great patient observation and assessment skills as they relate to specific study
Extremely dependable, flexible, and personable professional
Education
2013-2014 Metropolitan Career Center (CTI)
Diploma – (HIT)
2004 - 2006 Community College of Philadelphia
Philadelphia, PA
Associate Degree
2001 - 2002 W.O.R.C Business Program for Women
Philadelphia, PA
Certification in Business Management (Real Estate)
Experience
Jefferson/Methodist Hospital Philadelphia,
PA.
2/2014 -Present
Externship/ Emergency Department
Central scheduling -Collect and report data from the patients provide consultation and
Med soft.
The Gardens At Cross Keys
6/2011- Present Glassboro, NJ
Patience Representative
Coordinate communication between patients, family members, medical staff,
administrative staff, or regulatory agencies interview patients or their representatives to
identify problems relating to care. Maintain knowledge of community services and
resources available to patients. Refer patients to appropriate health care services or
resources. Investigate and direct patient inquiries or complaints to appropriate medical
staff members and follow up to ensure satisfactory resolution. Provide consultation or
training to volunteers or staff on topics such as guest relations, patients' rights, and
medical issues. Collect and report data on topics such as patient encounters and inter-
institutional problems, making recommendations for change when appropriate.
Platinum Shears Unisex
10/1996 - Present Philadelphia,
PA.
Owner & Assistant Manager
Specialized in creation and maintenance of various hair designs; provided customer
services to patrons; maintained high standards of excellence in the salon; ability to
effectively and efficiently utilize hair design tools; managed a team of hair stylists;
assisted in the daily operations of the salon including but not limited to payroll and
inventory.
U.S Census Bureau
4/2010 – 9/2010 Philadelphia,
PA
NRFU Enumerator / Field Representative
conducting interviews, collect and record information from respondents and completed
other assigned duties and tasks
Leadership Learning Partners Charter School
9/2006 –6/ 2010
Elementary School Teacher Aide Philadelphia,
PA
Assist children by discussing assigned teaching content with classroom teacher; provide
lesson outline and plan for teacher approval; complete instructional tasks; monitor and
instruct group learning; foster cooperative social behaviors; introduce children to the
school environment; teach vocabulary, reading math and writing skills; instruct students
in the liberal arts.
Certification
CPR and First Aid
Behavioral/Child Abuse Reporting
References Furnished upon request