Sales Office Staff
Resume:
Theresa Zabielski
Lot 55
Coloraro Springs, Colorado 80907
**************@*****.***
Administrator / Director
Trust Care Colorado Certified ALF Administrator
Operator Oversite of 36 bed four home facilitiy.
LLC
February Screening of resumes, conducting interviews and completing
2014 background checks of employee candidates
Current Responsible for hiring, training, continuum training, evaluations,
merit salary increases, providing corrective action and termination
of direct report staff.
Maintain staffing levels within regulations and budgetary
guidelines.
Employee payroll.
Accounts payable and receivable.
Delinquencies, demand for payment, collections.
Manage Licensed Independent Practitioners (LIP), independent
contractors, and vendor services.
Ensure that all state safety policies and procedures are followed
at all times, including timely completion and submission of all
incident and accident reports to the state as occurrence reports.
Initiate and manage emergency procedures.
Ultimately responsible for ensuring that all resident and staff
records are kept organized, complete and confidential.
Lead and manage all operations of the facilities, such as oversight
of generating work orders, daily property inspections, resident
event planning, readying rooms for new move in's, scheduling
facility tours, conducting tours, follow up with potential
residents, etc.
Conducting regular employee evaluations and reviews.
Conducting preliminary evaluations and assessments for prospective
residents.
Qualifying potential new residents as private pay, Medicaid, Long
Term Care Insurance, or Pace Program.
Conducting new resident move-in orientation and completing all
applicable paperwork involved, to include: leases, deposits, house
rules, resident rights, ombudsman contacts, etc.
Meet with each resident's primary care practitioners and families
to ensure the evolution of the care plan, to include continuation
of care as well as palliative care.
Maintaining company supply levels.
Development and implementation of well balanced weekly menu.
Weekly food ordering.
Maintenance of multiple book keeping spread sheets to include,
grocery, activities etc., and income spreadsheets including Quick
Books Pro.
Community involvement and partnership in Emergency Preparedness.
Community Manager
Licensed MHTDHCA
Oso Grande Responsible for all aspects of managing a large 380 space
Manufacture Manufactured Home Community
d Home including but not limited to:
Community Rent collections and deposits via check reader
May, 2013 Processing of rent and sales payments into Rent Manager software
January Weekly reporting of Park status, move in's, move out's, Demo's,
2014 rehabs, etc.
Weekly reports on budgets and maintenance.
Marketing and sales of new and used homes.
Orchestration of new home deliveries into park such as permits,
transporting, and home setting.
Direct supervision of maintenance and office staff.
Collaborating with General Contractors and Vendors on the future
goals of the park.
Rapport and envision building with current residents to motivate a
pristine park.
Community Event planning and implementation.
Seeking vendor bids and hiring of vendors such as Demo crews,
carpenters, electricians and plumbers.
Keeping compliance and codes within Texas Laws.
State of Texas Sales License.
Delinquency rate of 0.75
Director of Operations/State of Colorado Administrator
Colorado Certified ALF(Assisted Living Facility Administrator/for
10 facility locations,
78 resident bed & 41 employees and 3 maintenance men.
Screening of resumes, conducting first interviews and completing
background checks of employee candidates
Responsible for hiring, training, evaluating, providing corrective
Millbrook action and terminating direct report staff.
Verandas Maintain staffing levels within regulations and budgetary
10/09 To guidelines.
4/13 Employee payroll.
Accounts payable and receivable.
Delinquencies, demand for payment, collections.
Manage Licensed Independent Practitioners (LIP), independent
contractors, and vendor services.
Ensure that all state safety policies and procedures are followed
at all times, including timely completion and submission of all
incident and accident reports to the state as occurrence reports.
Initiate and manage emergency procedures.
Ultimately responsible for ensuring that all resident and staff
records are kept organized, complete and confidential.
Responsible for the performance improvement program.
Lead and manage all operations of the facilities, such as
generating work orders, daily property inspections, resident event
planning, readying rooms for new move in's, scheduling facility
tours, conducting tours, follow up with potential residents, etc.
Devise and implement training procedures of new employees and
continuing education for current employees. 5th in State of
"Leaders in Dementia" training.
Completion of month end reporting; for example, resident medication
administration and quality assurance.
Conducting regular employee evaluations and reviews.
Conducting preliminary evaluations and assessments for prospective
residents.
Qualifying potential new residents as private pay, Medicaid, Long
Term Care Insurance, or TLC.
Conducting new resident move-in orientation and completing all
applicable paperwork involved, to include: leases, deposits, house
rules, resident rights, ombudsman contacts, etc.
Regularly meet with each resident's primary care practitioners and
families to ensure the evolution of the care plan, to include
continuation of care as well as palliative care.
Property Manager
Property management of private rental homes both single and
multiple dwellings for both long term and vacation.
Pre-screening of potential residents, credit reports, deposits,
escrows, leases.
Marketing of properties when applicable.
Coordinating resident move in and move out.
Rent collections, assessing late fees, small claims court
Northern collections.
Lights Providing maintenance solutions.
Realty
2007-2009 Administrative Assistant
Properly and effectively field customer phone calls to then
transfer to the appropriate department.
Scheduling appointments for the sales managers of the oil and
propane departments.
Sales contract writing.
Ordering equipment, parts and materials; for example, furnaces,
Dead River piping and fittings.
Co. Obtaining client credit reports, itemized pricing and writing of
Ellsworth, sales contracts for the oil and propane departments.
ME Scheduling site work appointments and coordinating the ordering and
2003-2006 timely delivery of all equipment, parts and materials for the
successful completion of the installation.
Follow-up after completion of the installation to ensure complete
customer satisfaction.
Payroll for approximately 32 service department employees.
Dispatch operations.
Opening new client oil and propane accounts and closing of expired
client accounts.
Annual implementation and instruction of OSHA Employee Safety
Course.
Training new employees in accordance to company guidelines.
Education Middelsex Community College Associates of Business Management.
Assabett Regional High School.
Qualificati Rent Manager & Yardi Application software for Property Management.
ons State of Texas Real Estate Sales License.
Certificati State of Maine Real Estate Sales License.
ons State of Colorado ALF Administrators Certification.
Qualified Medication Administration Person (QMAP).
CPR, AED and First Aid Certification.
Microsoft Office Suite Certification.
Proficient in all Peachtree and Quick Books finance applications.
10+ years of experience in administrative and customer care/sales.
Effective communicator, detail oriented and proficient in
maintaining and implementing current and new company/state
policies, procedures, rules, regulations, and laws.
Contact this candidate