Customer Service Assistant

Ivette Lozano

IRC Assistant

**************@*****.*** - 954-***-****

I would like to obtain an employment in which I could apply my interpersonal skills and gain new experience

in various aspects.

WORK EXPERIENCE

IRC Assistant

Kaye Scholer LLP - January 2014 to July 2014

Worked with over 200 lawyers in assistance of obtaining resources of information.

• Assisted in the Green Project, which initiated the crossover of paper subscriptions to completely electronic.

• Worked with accounts payable department assuring no lapses in subscriptions.

• Updated and maintained the IRC intranet page with scheduling and information

• Performed daily mailing routines which went out to lawyers throughout the nation and internationally

Purchasing Assistant/ Receptionist

Earth Friendly Products - January 2012 to December 2013

Verifies receipt of items by comparing items received to items ordered; resolves shipments in error with

suppliers.

• Authorizes payment for purchases by forwarding receiving documentation.

• Keeps information accessible by sorting and filing documents.

• Provides purchasing planning and control information by collecting, analyzing, and summarizing data and

trends

• Welcomes visitors by greeting them, in person or on the telephone; answering or referring inquiries.

• Directs visitors by maintaining employee and department directories; giving instructions.

• Maintains security by following procedures; monitoring logbook; issuing visitor badges.

Skills:

- Excellent multi-tasking skills and patience that is essential for this line of work.

- Proficient in every aspect of Microsoft Office. (Word, Outlook, Excel, and Powerpoint)

-Availability to work evening/night/weekend

- Fluent English/Spanish (written/verbal)

-Able to work in a fast-paced, multi-tasked environment

-Strong background in customer service

- Certifications of completion in Fred Pryor Front Desk and Customer Service Seminars.

Contact this candidate