Customer Service Sales
Resume:
Jenny Hong
**** **** *** **, ******** NY *****
********@*******.***
Career Focus
To acquire a position that would allow me to utilize my skill and knowledge
in different areas.
Summary of Skills
? Sales ? Customer Service
? MS Word, Excel, PowerPoint ? Public Speaking
WORK EXPERIENCEs
APA SOLUTIONS/CAREER REFORM
INTERN
WILLIAMSVILLE, NEW YORK
SEPTEMBER 2012 TO MAY 2013
. High- energy and passion to work with people providing superior
service.
. Reputation for displaying concern for customer comfort.
. Customer service representative for the company.
. Build relationships with customer through the phone and emails.
. Helped the owner advertise her first published book.
. Made advertisements about the company.
Pinkberry Associate
32nd St, New York May
2011 to August 2011
. Developed a greater amount of people skills by knowing that the
customer wants.
. Was trusted to be a cashier and server at the same time.
. Opened and operated the store individually during shifts.
. Brought a positive attitude about teamwork with others.
Retail Sales Associate
Broadway, New York
May 2009 to August 2009
. Received highest sales of the week multiple times
. Worked two shifts by juggling the work field not only in Billabong,
but Element as well.
. Was trusted by the manager to float around the store because of my
high sales.
. Given longer shifts due to great effort throughout the days or nights.
. Asked to work in other locations to teach other employees about
increasing sales.
AFFILIATIONS
. UNIVERSITY AT BUFFALO DANCE TEAM ECCENTRIC FLOW
. Chinese Student Association
VOLUNTEER
. 2012-2013 UNYTS Blood drive
. 2010 Sickle cell auction
. 2009 Raised a donation fund for kids in Africa
Languages
. English
. Korean
Education
University at Buffalo University
2009 to 2013
Bachelor of Arts: Communication
Buffalo, NY
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