Customer Service Sales

Ned D. Kubisiak

**** ******* **** **. . ********* Rapids, WI 54494 . 715-***-**** .

******@*******.***

CAREER OVERVIEW

Seasoned Production Scheduler / Materials Management Professional

experienced in fast-paced, demanding, and rapidly changing manufacturing

environments. Skilled at effectively coordinating critical production

activities and processes to achieve timely and accurate results. Respected

for building and maintaining positive working relationships. Possess solid

organizational and communication skills. Recognized for strengths in

improving efficiency through effective planning, forecasting, scheduling

and analysis.

AREAS OF EXPERTISE

. Production Scheduling . Capacity Planning . Word/Excel

. Process Improvement . Logistics Management . Waste Management

. Inside Sales / Customer Service . Quality Control . Maintenance

Management

. Vendor Management . Product Testing / R & D . Staff Supervision

PROFESSIONAL EXPERIENCE

Principle Solutions/Produce Processors

2013 to 2014

Assistant Plant Manager

. Provided a safe, positive, stable production platform for a new

production facility in which to prosper.

. HACCP coordinator for facility. Responsible of GMP's for the plant.

Head of Maintenance Department and trained employees in RCM. Purchased

tooling.

. Managed up to 14 people on a 24/7 schedule. Dealt with vendors in

designing and layout new equipment.

. Worked with trouble shooting problems and found solutions. Purchased

new equipment.

. Started weekly sanitation as well as quarterly analytical sanitation.

Started equipment layout and identification for use in documenting

equipment failures. Started preventive maintenance in facility.

Worked on implementing central oiling locations. Fixed broken

equipment. Did troubleshooting with VFD's, and replaced starters.

Worked on three-phase motors (troubleshooting, replacing, purchasing).

G3 Industries; Mosinee, WI

2013

Manufacturing Engineer

. Utilized Lean Six Sigma throughout the plant. Performing 6-S on work

areas. Worked on reliability of equipment and how to predict and

prevent failures. Standardizing new methods, workstations, set ups,

and worker positioning.

. Started Preventive Maintenance for the plant. Implemented CMMS for

the maintenance department.

. Performing time studies, proposed and coordinated new workstations

layouts. Removing waste at workstations

. Designed, planned, justified and built mobile material handling

equipment as well as fixed or purchased new tooling fixtures. Solved

problems of design flaws in fixtures and dies.

NEWPAGE CORPORATION (f/k/a Stora Enso/Consolidated Paper); WI Rapids, WI

1997 to 2013

Order Management Scheduling Specialist (2008 to 2013)

Managed scheduling of paper machine based on sales orders and available

resources.

. Planned operations to maximize financials of paper machine.

. Determined building-specific inventory levels, recycling, or sending

product to a secondary market.

. Planned product shipping methods and timing. Coordinated with

maintenance to schedule around preventive maintenance.

. Partnered with outside warehouse facility and coordinated shipping

products in and out.

. Worked closely with technical staff and assisted with return of

defective product.

. Provided relief for shipping supervisor (responsible for four union

employees), ensured duties were completed and products were shipped

per customer specification.

NED D. KUBISIAK - PAGE 2

Inside Sales (2000 to 2008)

Served as first contact with the customer providing sales, customer

service, and product support.

. Handled quotes from customers and coordinated paper machine schedules

with printer schedules. Promoted sale of select paper products to

reduce inventories. Coordinated with outside sales to determine paper

and pricing for printing customers.

. Performed advanced services for customers including inventory

monitoring, customer order pattern reports, and forecasts.

Coordinated transportation to ensure on-time delivery.

. Handled and resolved customer complaints through research,

troubleshooting, and pricing adjustments. Used information to improve

quality in manufacturing process.

. Updated select pricing for merchants as well as writing up orders,

resolving credits and tracing loads shipped to customers.

Outbound Logistic Manager (Relief) (2005 to 2008) / In conjunction with

Inside Sales role

Oversaw shipping process and equipment needs to deliver products to

customers.

. Supervised 3 union staff handling paperwork and engagement of trucking

firms for product delivery.

. Maintained and coordinated OTR, LTL, piggyback, and containers. Worked

with outside contractors to secure equipment.

. Coordinated shipments into 4 distribution centers in PA, CA, IL, and

FL.

. Maximized use of pool trucks and identified most logical routes for

drivers.

. Partnered with customer service in coordinating on-time deliveries and

resolving delay issues.

Research & Development (Relief Technician) (1998 to 2000)

Performed hand tests to evaluate ours and competitor's pulp. Ran optical

tests on paper. Ran strength tests for paper and tested to breakdown

make-up of competitor's paper. Ran analysis to find statistics of paper.

. Calculated, ran, and applied coating formulations and applied

formulations to paper.

. Worked on Black Liquor projects at Kraft mill.

. Performed statistical analysis at various mills and ran corrosion

studies on boilers to predict failures.

WRIV PM 64 & 63 (4th and 5th hand) (1997 to 1998)

Ran paper machine rewinder, inspecting paper for defects, and splicing

when needed. Assisted with preventive maintenance on the paper machines

along with changing wires and felts.

GENERAC CORPORATION; Waukesha, WI 1995 to

1997

Industrial Engineer

. Performed time studies, standardizing and improving workstations

through implementing new tooling, work methods, and worker

positioning. Proposed and coordinated new workstations layouts.

Justified and purchased new equipment, solving problems of design

flaws, maintaining various machines, designing and building new

tooling fixtures.

. In charge of maintenance staff to build new tooling, change layouts,

and fix equipment. Wrote Capital Expenditures and updated engineering

prints for production.

. Participated in company safety and quality, writing capital expenses,

and updating engineering prints for production.

. Partnered with Design Engineers in coordinating new product

introductions to the manufacturing floor.

CLOPAY BUILDING PRODUCTS - IDEAL DOOR DIV.; Baldwin, WI 1994

to 1995

Plant Engineering

. Developed capital expense requests, purchased new equipment and/or

services, and issued/ maintained contracts with vendors.

. Performed studies to provide ergonomic solutions for insurance

purposes and improve workstations.

. Performed time studies, proposed new layouts for assembly lines, line

balancing, and designed drawings for new equipment, modified drawings

of existing equipment, and coordinated repairs.

. Implemented and tested new or improved methods and product designs.

. Ensured compliance with WI DNR and OSHA regulations, studies, and

reports.

EDUCATION

B.S. - Industrial Technology; University of Wisconsin - Stout

Concentration: Manufacturing Engineering

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