Employment Specialist

Tiffanie Marie Reeves

Employment Specialist

**************@*****.*** Text/Mobile: 859-***-****

BUSINESS SKILLS EXPERTISE

• Highly focused on quality performance, goals and outcomes

• Adapts quickly to constantly changing case load

• Highly motivated to complete projects while exceeding performance goals

• Successfully maintained case load of 75 clients

• Strong attention to details for improved organizational effectiveness

• Problem-solver using analysis and feedback to improve systems and processes

• Expert with Internet resources including multiple social media platforms to education

• clients about employment databases.

• Customer service driven with strong verbal and written communication

PROFESSIONAL EXPERTISE

Central Kentucky Community Action Council, Frankfort KY 2014- present

Employment Specialist (2014- Present)

• Career assessments completed on clients

• Training site placement

• Works closely with client during application, interviewing, and hiring process

• Time sheet tracking

• Maintains weekly reports on caseload status

• Submits weekly reports to supervisor

• Completes up to date and accurate case note in OTIS

• Respectful of client confidentiality

Harlan County Community Action Agency/WIA Harlan, KY 2013-2014

Intake Specialist (2013-2014)

Youth Career Advisor (2013-2014)

• Recruits potential clients

• Maintains accurate and updated records and files

• Submit reports to director as required

• Respectful to clients confidentiality

• Successfully maintains 75 client case load

• Maintains detailed expense reports staying within budget guidelines

• Assisted clients in goals established in individual career plans

• Prepare clients for job positions in internships and job openings

• Developed client partnerships fostering positive outcomes

• Maintained detailed case notes of clients progress and services needed

Sunshine Preschool- Harlan, KY 2012-2013

Classroom Assistant (2012-2013)

• Participated in classroom activities under direction of a certified teacher

• Provided extra assistance to students with special needs

• Prepared training aids for classroom activities

• Assisted in Brigrance and EKERS evaluations of students’ abilities

• Completed timely and accurate documentation

• Capacity to make the learning experience a fun time for students

• Studied the behavior of the students and guide them on building confidence

• Ability to communicate at the receivers level of understanding

Harlan County Board of Education Harlan, KY 2009-

2012

Special Education Aide (2011-2012)

Substitute Teacher (2009-2011)

• Supervised and managed students in a classroom setting

• Assisted Teacher’s in all aspects of student care

• Provided a safe, orderly, and effective environment for student learning

• Assisted students in computer based software training activities

• Instructed students in study skills, note taking, and test-taking strategies

• Completed appropriate report forms for subject teachers/academic supervisors

• Attended faculty meetings

• Respected confidentiality of personal information

• Attended faculty meetings

• Completed 24 professional development hours yearly

TECHNOLOGY CAPABILITIES

• Expert in Microsoft Office Suite (Word, Excel, PowerPoint and Access database)

• PeopleSoft software user

• Webinar and Voice Conferencing

• Expert in KY Operating System

• Expert in KY Focus Assist

• Expert in OTIS

EDUCATION

Southeast Community and Technical Associates of Arts 2010

College Cumberland, Kentucky

REFERENCES

Chris Thompson WIA Employer Representative 770-***-****,

*************@*****.***

Donna Pace, Executive Director Harlan County CAA, 606-***-****,

*****@***************.***

Rebecca Jones Workforce Development Counselor, OET, 606-***-****,

********.*****@**.***

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