Customer Service Sales Representative

Barbara Guerrero

El Paso, TX

*************@*****.*** - 915-***-****

WORK EXPERIENCE

Detention officer transportation

Otero County processing center - Chaparral, NM - November 2009 to February 2014

Responsibilities

Assisted in restraining inmates. Monitored inmate behavior to prevent crime escape attempts and further

dangerous activities, Implement defense tactics and physical restraints to maintain the safety and security

of The general public. Maintain records and logs Of Detainee behavior Conducted internal security checks

Monitored dormitories for inappropriate activity, Supervised Meal distribution and observed inmates during

mealtime, Transported detainees to and from medical and dental appointments, Court hearings, On and off

the airport, And across the border for deportation, Conducted pre-trip and post trip equipment inspections of

transport vehicles and equipment

Accomplishments

Completed extensive crisis prevention and intervention training programs that were taught through the

company I feel like I've accomplished a lot in the four years I have been a detention officer for Otero County

Skills Used

I demonstrated all skills that the job required of me I also received my class B CDL to better myself And Further

my career As a member of the transport teem

Bartender

Lamplighter - El Paso, TX - May 2009 to November 2009

Responsibilities

I provided customer service

Accomplishments

With the short time that I had worked at this facility I accomplished The ability to learn how to serve people

Ice! And come out of my Antisocial zone.

Skills Used

The ability to communicate Inebriated people

Sales representative

Funeral Del angels - El Paso, TX - September 2009 to October 2009

Responsibilities

At funeral Del Angel My job was to sell Items that would come with the funeral, Grave plots, Funeral plans,

Cremation Vase's, Headstones Etc.

Accomplishments

I don't think I had an impact on this job. If anything I think this job had an impact on me . For the sales

representatives to be able to look at somebody who just lost somebody! And try to make a bigger sale for profit

By playing on other people's emotions Well that's beyond me!

Skills Used

Like any other job I learned What the company required of me

Security guard

Sun City security - El Paso, TX - August 2008 to October 2009

Responsibilities

Read post orders record and report any suspicious activity in field supervision Well maintaining a secure

environment And reporting any suspicious activities.

Accomplishments

At Sun City security I enjoyed stopping fights, Catching and stoping Vandalism from taking place Securing

Banks, Truck companies, And places of residence,

Skills Used

I demonstrated the ability to work by myself In Unsecured environments that were dangerous Abandoned

schools, Buildings,worksites, etc. I was able to demonstrate that I can keep people safe and secure

Resident assistant

Cambria retirement home - El Paso, TX - January 2008 to August 2008

Responsibilities

My responsibilities at Cambria were too Change Elderly. Adults every two hours, Reposition Their bodies every

three hours To prevent bedsores, Roll silverware Dining room set up In both, AL side And the regular side of

the Retirement home Vacuum the Facility Upstairs and down, Pick up laundry,Wash and fold laundry, And

return laundry, Sweep mop Make sure that the Alderly did not inter into the wrong room" Assist for medication

Accomplishments

My accomplishment at Cambria resident center Was seeing a smile on all the elderly Face's Knowing that I

did a good job!

Skills Used

Love, care, and appreciation

Resident assistant

Care management and resources - Denver, CO - April 2007 to January 2008

Responsibilities

My responsibilities at care management and resources was to - Cook,clean, laundry, Run errands, Clean

wounds, Give medication, It was kind of a hospice situation,

Accomplishments

I enjoy these type of environments it allows you to get to know someone And listen to them when other people

won't I consider myself a great caregiver

Skills Used

Care, being passionate And understanding in peoples times of need, Being somebody shoulder When they

need it the most!

Caregiver

Star Point - Lakewood, CO - May 2004 to April 2007

Responsibilities

My responsibilities at Starpoint where to take care of developmentally disabled adults I would take them on

outings, Feed them three to Four times a day or more if required, I would wash and bathe them, Change

their diapers, Pass medications/G-tube- Feedings, Get them ready for school, Pick up and drop off four day

appointments We would all laugh and play together, I considered all of my Residence as family

Accomplishments

My accomplishments at Starpoint was knowing that I did the best job ever I always go above and beyond the

call of duty, I feel I had a great impact on the individuals I work for, When I walk in that house all they do is

have to hear my voice and they start clapping and laughing

Skills Used

Being caring, loving, understanding,persistent, Etc.

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