Lauren Skinner
*******.**@*****.*** ** Weeks Street Blue Point, NY 11715 215-***-****
EXPERIENCE
LIVE NATION ENTERTAINMENT April 2013 – June 2014
Premium Seat Sales Coordinator
• Prepare, issue, and verify return of all Premium Seat client contracts
• Oversee and maintain accounts receivable
• Assist in maintenance of client relationships
• Act as a liaison with internal departments such as Box Office, Finance, Marketing, Booking, and Production
• Manage client requests for additional ticket purchases, including sales of One Off and VIP series ticket packages
• Processing of monthly Premium Seat Sales reports, via Salesforce.com as well as additional internal databases
• Maintain client email database and facilitate regular email updates such as event announcements and prospecting via Exact Target
• Coordination of on-site premium seat program responsibilities and client services for all concert events
• Interface with VIP Club and catering staff to insure a smooth running VIP Club environment on event days
• Prospecting for new clients including lead generation, cold calling, email blasts, and advertising campaign design and generation
• Manage and facilitate all aspects of client membership program for 460 members, generating $45,540.00 in revenue in Q1 of 2014
ICON CLINICAL RESEARCH July 2011 – April 2013
Assistant to the VP of US Sales & Administrative Assistant to the Business Development Team
• Provided executive level support to Vice President of Business Development and a sales force comprised of
twenty seven Clinical Research Account Executives, that achieved over $1.2 billion in service based sales in 2012
• Coordinated and executed conference event for 150 pharmaceutical managers, facilitating all planning of logistics,
off location contractor negotiations, contract execution, and service delivery to expectations
• Streamlined proposal documents and marketing materials for distribution
• Managed in depth high profile sales database tool and generated financial reports for CEO, using Salesforce.com
• Facilitated event planning for internal management and external client facing meetings
• Conducted on boarding training for newly acquired talent to all department standard operating procedures, and
general guidelines for conduct, in conjunction with company policies
• Revised department “How To Guide” for business – an online module for quick access by all field based personnel
COLONIAL ELECTRIC SUPPLY August 2010 – July 2011
Green Energy Project Coordinator
• Estimated, prepared, and facilitated the submission of lighting incentive rebate applications for various nationwide
utility firms, saving clients an average of 15% in energy costs
• Maintained and updated internal website for industry guidelines, new energy efficient products, energy audit and
analysis tools, and sustainable green resources
• Collaborated with sales and marketing teams pertaining to all aspects of green sustainability projects including
energy savings estimates, and rebate directives
• Designed and generated marketing materials to staff, clients, and potential customers
HENKELS & McCOY NETWORKS DIVISION April 2006 – August 2010
Project Coordinator
• Facilitated multi-level project support, acting as a liaison between technical staff and clients (major accounts
included Honeywell, Nissan, Iron Mountain, and New York Life)
• Arranged all tele-data installations and provided customer support throughout duration of all projects
• Administered internal project management intranet tool, generating project schedules, status reports,
and billing documentation
GROW MARKETING/FIREFLY MOBILE August 2005 - December 2005
Assistant Tour Manager / Contractor
• Organized and executed two West Coast promotional tours for new product line launched by Firefly
Mobile, resulting in additional sales revenue of $100 K
• Trained staff members on customer relationship management and how to perform product line demonstrations
• Generated weekly status reports and provided marketing analysis to upper management
• Designed product demonstrations for 10 major cities nationwide, interfacing with over 2,500 potential customers
• Utilized client feedback for product innovation
EDUCATION
Bachelor of Art - Communication, and Minor - Art History
College of Arts and Sciences, THE UNIVERSITY OF SCRANTON, Scranton, PA
- Disc Jockey, WUSR University of Scranton’s Royal Radio
- Volunteer, Hope Horn Art Gallery
ADDITIONAL
Salesforce.com Office Suite 2010 MacWorks Google Applications Oracle PeopleSoft TM Win Exact Target