Customer Service High School
Resume:
Felicia McGee
********@***.***
EDUCATION:
Independence High School
Januaryr 2014 New York State High School Diploma
Objectives
Seeking a challenging and interesting role within a company where my
experience and knowledge can be utilize and enhance.
EXPERIENCE:
Ikea
Goods Flow Co-worker 04/13-05/14
. Handling goods, e.g. unloading, internal transportation in the
store, replenishing stock, picking
goods from the warehouse for handing out to customers, using the
correct equipment in a safe and efficient way to minimize damage to
stock and equipment.
. Working with your colleagues to keep the store fully stocked with
the right goods for the store opening.
. Working proactively to maintain the safety and security of your
areas of responsibility for customers and colleagues.
. Working with colleagues to improve the shopping experience of
customers in order to generate more sales.
Quality protection Services/New York, NY
Security Guard 02/21/13-Still employed
. Patrolled assigned areas on foot to ensure personal, building, and
equipment security.
. Examined doors, windows, and gates to determine that they are secure.
. Informed and warned violators of rule infractions, such as loitering,
smoking, or carrying forbidden articles.
. Provided public assistance, including lockout services and
information.
. Watched for and reported irregularities, such as fire hazards, leaking
water pipes, and security doors left unlocked; sounded alarm during
fire outbreak and the presence of unauthorized persons.
. Performed miscellaneous job-related duties as assigned.
Zara 5th Avenue
Sales Associate 01/11-03/12
. Developed positive customer relationships.
. Developed product knowledge of store merchandise.
. Provided customer service using proper selling techniques and product
knowledge.
. Ensured proper merchandise presentation.
Associated Supermarket/ New York, NY
Front End Cashier 09/10-05/12
. Handled an average of $1000 of cash and credit card transactions.
. Responsible for maintaining the area clean and orderly.
. Provided prompt and courteous customer service.
. Responsible for solving customer's complaints.
. Answered customer calls and provided product information.
Additional SKILLS:
. Microsoft Office
. Type 25 WPM
. 8 & 16 Hour Security Certificates and Security Officer License
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