Diana West
Chapel Hill, NC ****6
*********@*****.***
Objective: An interesting position with a growing company
Experience:
UNC HealthCare
Chapel Hill, NC 27514
Health Unit Coordinator 11/2010 to 06/2013
• Anticipated the needs of the medical/nursing staff.
• Management of multi-line telephone system.
• Supplementing healthcare personnel fulfill their duties, ranging from doctors to assistive
personnel.
• Liaison for patients and families.
• Maintaining inventory control.
• Staffing Coordinator for Child/Adolescent/Eating Disorders units.
Assistant Program Intake Coordinator Chapel Hill, NC 27514
Eating Disorder Program-UNC Health Care 12/2010-06/2013
• Review referrals to make sure patient/client meet qualifications for the program.
• Coordinating admissions for inpatient and partial hospitalization program.
• Point of contact for the Clinical Care Management team on insurance authorizations.
• Communicating with potential patients, families, physician offices and other facilities
primarily via telephone.
• Assisted with Pre-Authorization by taking patient/client weight, height and body mass
index.
• Assisted with patient/client Insurance, Medicaid and Medicare forms.
Office Support Assistant II Chapel Hill, NC 27514
UNC Health Care 05/2007-11/2010
• Human resources representative which required the maintain personnel files, preparing
New employee files, clearances and system access request forms.
• Scheduling Coordinator for the entire Psychiatry Department.
• Maintaining directories, licenses, list servers and callout databases for clinical staff.
• Approving and editing employee timecards for manager’s sign off.
• Event Planning Manager for division.
• Recording officer for meetings.
Diana West
1712 Purefoy Dr.
Chapel Hill, NC 27516
*********@*****.***
Health Unit Coordinator/Crisis Program Inpatient Unit Chapel Hill, NC
27514
UNC Health Care 05/1999 – 05/2007
• Managing multi-line telephone systems/Crisis calls.
• Mediation between patient/clients and the Treatment Team.
• Provided one to one patient care.
• Transcription of the medical orders
• Aided in personal care.
• Providing inventory control/ organized the medical unit.
Education:
Health Information Technology Tampa, FL
07/2013 - Currently
Ultimate Medical Academy (Online)
• Learning enrichment through diverse classes for processing, compiling,
management and maintenance of technological information.
• Fundamentals for health information management.
• Gaining medical terminology knowledge
Health Information Technology Durham, NC
08/2004 – 08/2008
Durham Technical Community College
• Learning enrichment through diverse classes for processing, compiling, management and
maintenance of technological information.
• Application and Implementation of computer programs: MS- Windows, MS- Word, MS-
Excel and Microfiche.
• Fundamentals for health information management.
• Gaining medical terminology knowledge.
References: Available upon request.