Customer Service Insurance Agent

Karen L Griffin

*** **** ** #***

MERIDIAN, MS **305 *************@*****.*** Home: 601-***-****

Cell: 850-***-****

Versatile with great analytical and quantitative reasoning abilities with proven track record of

efffective performance in diverse roles.

Areas of Expertise

Customer Service skills /Customer Satisfaction in the work place

In Home Sales Presentation / Quality improvement/ Consultant

Supervision/ Strong Presentation capabilities/Appointment Setter

Interagency collaboration & interfacing to fulfill needs

Employment Summary:

License Insurance Agent 11/2010-Present

Worked with clients in home and over the phone on need-analysis for different

financial products from different companies.

Consultant 1/1990-Present

Work with individuals over the phone and in person marketing various health

products-such as vitamins for different body systems. Also, set up booth at flea

markets and other setting. Mailed fliers to targeted population as well as attended

Health Fairs. Recieved calls from targeted mailings regarding products.

Hosted and served as guest speaker for Women events as well as worked on

fundraiser activities. Also contracted as Test Administrator for site(s).

Independent Contractor 2/2005-7/2010

Organize and direct summer youth programs for local non-profits, achieving

objectives while meeting strict guidelines and timeframes. Worked with USDA

food program helping to contribute to meals for the summer.

Disability Specialist 09/2007-06/2010 Pensacola Florida

Escambia County Head Start. Worked with federally funded program providing

comprehensive case management to students with disabilities to realize their

potential and ensure future success in school. Acheived goal every year of 10% of

855 students receiving special services. Collaborated with the local school district

and other community services to reach goal. Provided training to parents to ensure

their insight and participation in their child services.

Tutor 08/2005-05/2010

Club Z In Home Tutoring Tampa Florida

Conducted home-based educational services to diverse students in various ages and

grade level, simultaneously providing guidance to at risk students through Title 1-

No Child Left Behind standards. Administerd the series, “Learning Built to Last a

Lifetime”.

Science Teacher Cantonment Florida 07/05-06/06

Alternative School setting-Taught core concepts to mixed age groups to at risk

students preparing them to to successful pass the Florida Comprehensive

Assessment Test.

Substitute Teacher 08/04-05/05 Pensacola Florida

Provided classroom instruction throughout the school district, teaching various

levels on a wide range of subjects. Successfully met teaching standards of school

district.

Additional Experience

Psych Tech III ---Baptist Hospital, Pensacola Florida, March 2004-July 2005

Long Term Substitute Teacher---West Suburban School District-Forest Park

Illinois- August 2002-June 2003

Supervisor III-Specialized Foster Care Program---Association House of Chicago-

Chicago Illinois December 2000-July 2002

Education and Training

North Eastern Illinois University, Chicago Illinois

BA-Sociology

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