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Sales Customer Service

Location:
United States
Posted:
August 16, 2014

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Resume:

Nicholas Domanico

Cypress, CA *****

************@*****.***

714-***-****

nickdomanico.com

Highly creative sales and marketing professional with strong experience

developing and launching marketing programs on local, national and global

levels. Extensive experience in business development, sales, customer

presentations, product marketing and marketing strategy. Strengths

include strong leadership and organizational skills, a positive attitude,

clear communication, problem-solving skills and change management.

Leverages these strengths when working with current and potential

customers to close sales.

Career highlights

. Produced a 50% sales growth (from $800,000 to $1,200,000 annually) by

identifying potential sales prospects, presenting solutions and providing

superior customer service for Southern CA territory.

. Set a territory record for number of customers (48, 49) two consecutive

months in 2005 by utilizing CRM and providing superior project management

and service. Previous record was 42.

. Repositioning campaign for OmniFlex product line grew sales from $80,000

to $700,000 in 3 years.

. Managed marketing communications efforts as well as identified key

opportunities/applications and customers to target which resulted in 34%

sales growth from 2009 to 2011 in the Medical Device market.

. Launched a repositioning campaign for existing cement products that

exceeded goal of 10% growth by 2%.

. Launched email marketing campaign to increase brand awareness, which

included KOL testimonials, technical brochures and cost savings analyses

which resulted in 11% growth Q1 2012 vs. Q1 2011.

Professional Experience

Sales & Revenue Generation New Business Development CRM

Territory Management Project Management / 510(k) Forecasting

Customer Service Contract & Pricing Strategy Presentations

Marketing 4 Hire, Downstream Marketing Consulting, Cypress, CA

2013 - Present

Provides a variety of downstream Marketing services including Market

Research, SWOT Analysis, Segmentation and Copywriting. http://www.mktg-

4hire.com

President

Responsible for providing marketing services to reduce client costs and

need for additional headcount.

. Designed and launched an email marketing campaign for a Fortune 500

manufacturer.

. Created a media kit for sports website that increased ad revenue over

100% from Q4 2013 to Q1 2014.

. Improved user experience for a high-performance springs manufacturer's

website, which decreased bounce rate from 60% to 20% from Q1 to Q2 2014.

. Designed company website and implemented SEO and Social Media marketing

to promote company.

Danaher (subsidiary Kerr), Medical Devices, Orange, CA

2012 - 2013

Annual revenues over $320 million and 1,000+ employees globally.

http://www.kerrdental.com

Global Product Manager, Dental Cements

Responsible for new product development, marketing strategy, competitive

analysis, forecasting, P&L, marketing communications and positioning for

dental cement products (Class II and III Medical Devices).

. Led 12 person product development team for new dental cement launched in

2013 into a new market.

. Managed all aspects of the $50 million Dental Cement product line

including $250K budget and P&L.

. Worked with CAM and Corporate Account managers to get new product on DSO

formularies.

. Worked with Sales Managers and top salespeople to develop effective sales

tools and training materials.

customer acquisition, account management, proposal writing, technical

sales, field sales, qualify prospects, price negotiation, customer needs,

self-starter, hunter, passion, leadership, creativity, well-spoken,

discipline, passion, aggressive, competitive, high productivity

Posey Company, Medical Devices, Arcadia, CA

2011 - 2012

Annual revenues over $70 million and 500+ employees globally.

http://www.posey.com

Global Marketing Product Manager, Medical Devices

Responsible for new product development, marketing strategy and MarComm for

restraint products.

. Completed FDA-510(k) to sell the Posey Bed (Class I Med. Device) into the

consumer homecare market.

. Managed all aspects of the $30 million Restraint product line, which

consisted of 43% of total sales.

Saint-Gobain, High Performance Seals, Garden Grove, CA

2008 - 2011

Annual revenues over $52 billion and 10,000+ employees globally

http://seals.saint-gobain.com

Global Product Manager, Medical Devices

Responsible for marketing strategy, market research, competitive analysis,

benchmarking, marketing communications, digital marketing, forecasting,

P&L, M&A, product promotion and positioning.

. Utilized the Stage Gate process to launch two new OmniFlex products in

2011.

. Managed all products designed for the Medical Device market.

Keyence Corporation, Long Beach, CA

2004 - 2005

Manufacturer of sensors to serve every industry. Responsible for sales and

marketing of industrial automation equipment [sensors, barcode readers,

safety light curtains] in Southern California. http://www.keyence.com

Sales Executive

. Trained and mentored two new sales executives to take over my territory

due to extensive growth.

. Major markets included Medical Devices, Pharmaceutical, Aerospace,

Electronics and Industrial.

. Major accounts included Johnson & Johnson, Celgene, Boeing, Sony America

and Asymtek.

Education

Shaw Academy Wilmington, DE

2014

Diploma, Online Marketing

. Extensive studies in SEO, PPC, social media, email marketing campaigns

and web design.

Loyola Marymount University Los Angeles, CA

2007

Masters of Business Administration, Marketing and International Business

(3.86 GPA)

. Extensive studies in Accounting, Management & Organizational Behavior,

Consumer Behavior, Operations, Marketing Strategy, and International

Marketing Management.

University of California Santa Barbara Goleta, CA

2003

Bachelor of Science, Chemical Engineering

. Extensive study in General Chemistry, Analytical Chemistry, Physical

Chemistry, Physics, Calculus, Thermodynamics, Process Dynamics and

Risk Management.

Skills & TRAININGS

. Completed RMSR (Registered Medical Sales Representative) training. RMSR

#104892014.

. Value-Added Sales Training.

. HIPAA certification.

. Microsoft Word, Excel, PowerPoint, Outlook, and CRM databases including

SalesLogix.

. Inbound Marketing Certification.

. Six Sigma Yellow Belt.

HONORS

. Beta Gamma Sigma: International Academic Honor Society for business

students.

. Mu Kappa Tau: National Marketing Honor Society.



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