Customer Service Sales
Resume:
Pembroke Pines, Fl ****5
*******@*****.***
Lackesha kemberlee worrie
To obtain a position that will enable me to use my strong organizational skills, Customer service
OBJECTIVE
management where my experience can be utilized to improve customer satisfaction, and the
ability to maximize my management skills, as well as the pleasure to work well with customers
and clients.
Special skills that I have are dealing with customers I love to interact with people face to face or
SKILLS &
even through the phone or email. I have experience working with retail, sales, inventory and data
ABILITIES
entry. Some of my special quality and skills would be accuracy, organization, and multitasking. I
am Experience in preparing and analyzing reporting data for management accurately and to
timescales.
EXPERIENCE METRO PCS
August 2009- April2012
I have experience in retail, sales, and customer service. I was the manager of two metro stores in
one location. Responsible for balancing inventory such as ordering and selling, as well as
supervising employees. I also worked with trouble shooting cell phone devices.
WIRELSS COMPLETE
August 2011- April 2012
I have experience in data enter dealing with Microsoft excel and QuickBooks. As well as
customer service and telecommunication. Also in charge of wholesale invoices, and shipping
orders. Assistance to the general manager and CEO of the company.
ARISE – AT&T MOBILTY
June 2012- February 2013
I have worked with customer’s reviewing and analyzing invoice making payments over the
phone, as well as technical issues involving trouble shooting issues over the phone to their
handle device.
LILLY MCKAY
December 2012- April 2013
I worked as a sales associate, dealing with customer and assisting them with their necessary
needs. I was in charge of making sure the dressing rooms where keep clean, end of the day sales
where meet and clothing have the appropriate pricing to meet retail value.
ARISE – CARNIVAL CRUISE LINE
August 2013- Current
Maintain a structured environment. I helped travel agents with new and exciting bookings
providing them with detailed information about the itinerary, I handled credit card information
and any technical issues regarding our website. Also provided brochures to the clients as they
requested to be shipped to them or their client.
EDUCATION WILLIAM H. TURN TECHNICAL ARTS HIGH SCHOOL. – MIAMI, FL 2004-2005
DOCTORS CHARTER SCHOOL – Miami, FL 2005-2008 High School Diploma
Graduated high school in 2008.
I am able to communicate with customer and clients at all levels needed such as telephone and
COMMUNICATI
email, etc., in order to ensure successful communication, I am an actively listening and love to
ON
interact with people.
LEADERSHIP I consider myself a team player; I enjoy sharing my knowledge and encouragement with others
to help them achieve specific goals and deadlines. I believe that planning and organization skills
are a good balance of working ethic, along with keeping yourself in line with professional
manner with knowing your responsibilities and your place in a company.
REFERENCES TRACY-ANN BUDHOO
Owner, Arise AT&T mobility
Cell phone 754-***-****
SHEENA HORIE
General sales manager, wireless complete
Cell phone 786-***-****
ROBERT BORRENT
Manger, Metro PCS
Cell phone 305-***-****
JULIET BALDEO
Lilly McKay retail manager
Cell phone 305-***-****
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