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Sales Manager

Location:
Cornelius, NC
Posted:
August 16, 2014

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Resume:

Dustin L. Walker

***** ******** ***** *******

Huntersville, NC 28078

*************@*******.***

336-***-**** (C)

[pic]

Professional Summary: A collaborative, results driven leader, with

significant management, staff development and customer

service skills, which deliver results. Results are

delivered by an extensive background in Supply Chain and

Merchandising at Lowe's with core competencies in the

following areas:

Leadership Team Building Analysis

Negotiations Planning

Merchandising Logistics Supply

Chain Budgeting Planograms

SERVE Model Change Management Strategy

Communication People Management

Objective: I am a dynamic leader seeking an opportunity with a company

that is looking to gain insight into Lowe's and the

intricacies with regards to VIT Line Review process, daily

Lowe's account management and knowledge of the item set up

process at Lowe's with a drive to take market leadership.

Work Experience Lowe's Companies, Inc.

Mooresville, NC

4/12 - Present Merchandising Manager (Food Preservation - Refrigerators,

Freezers, Compact Refrigerators, Wine Coolers, Microwaves

and Small Appliance)

Merchandise Manager Roll - Accountable for a unique set of brands,

products and vendors, to maximize Lowe's ROI through vendor

negotiations, with a core focus on product development,

lowest cost and customer satisfaction

. Responsible for driving sales, margin, ROI and inventory

for a $2.4B category

. Managed categories that exceeded corporate goals in

KPI's for FY 2013 generated a +9.39 sales comp, +57bps

in margin to LY, GMROI improvement of +10.03 over prior

year

. Lead the department with # of VIT Line Reviews performed

and executed, by executing 4 within the second half of

the year (FY 2013)

o All categories are performing at or above

forecasted targets

. Championed a new signage process for Appliance for 2013

Black Friday event

o Developed new signage program to support kitchen

suites across the appliance department in store,

tying in for the first time the ability to show

suite pricing

. Developed a new free standing display, designed

modularly to facilitate an additional location within

the department to show complete suites together, with

channel locations for pricing

. Strong vendor negotiation skills, by managing the big 5

Major Appliance suppliers

o Electrolux, Samsung, LG, Whirlpool and GE

o Facilitated bi-weekly vendor meeting process, to

ensure vendors forecasted Balance of Sale and

KPI's are achieved and targets are met

. Led Refrigeration and Freezers in a brand new VIT line

review process for Appliances

o For the first time in the company's history all

Kitchen Appliances are being reviewed together, to

help leverage vendor negotiations and ensure

necessary matching products are available in all

stores, by developing a CORE offering

Lowe's Companies, Inc. Mooresville, NC

7/10 - 4/12 Merchandising Manager (Stock Cabinets, Countertops, Kitchen

Sinks, Garbage Disposers and Kitchen Organization)

. Lead all vendor negotiations for product selection and

cost savings, to develop new and innovative programs

o Strong negotiation skills with KPI's in mind to

drive overall pro-forma scenario's to achieve

corporate initiatives

. Worked to redefine the customer experience for Stock

Countertops, Sinks, Garbage Disposers and Kitchen Org.

o Utilizing analytics and customer research,

developed new in line signage and POG's to aid the

consumer in their selection process

o Developed Sink Set of the Future to bring sinks

down to a more customer friendly level

o Developed for the first time in mass retail an In

Stock Planogram for Countertops to allow the

customer to see product without having to pull

10ft slabs

. Championed customer feedback and store

feedback to introduce sample chips and new

signage package to educate the customer and

drive home key selling features

o Worked with key supplier to develop additional

messaging and story around the Environmental

aspects of disposers, in bay

. Managed re-sets to support above changes to in aisle

presentation

o Impacted 1700+ stores

o Project coordinator to bring support teams in the

loop and keep team members on task

. Financial metrics driven

o KPI's of Sales, Margin, ROI and Turn Over

o Continued focus on growing Sales and Margin in a

down economy

. Disposer sales increase of +4% with a 7%

margin $ increase

. Stock HPL Countertop +6% comp sales with a

10% margin dollar increase

. Kitchen Organization inherited a program

deficient in product offering in store and on

line

. Aggressively launched internal campaign

to grow market share by simplifying the

shopping experience, bringing

innovative items to Lowe's for the

first time

. Advertised key job completer items for

the first time and experienced non

special value lifts in excess of 40%

over previous weeks

o Continued to grow market share as the overall pie

has dwindled

. Championed an increase in Dollar Market Share

from Q3 2010 to Q3 2011 of +55% Countertops

. Market share increase in Kitchen Sinks from

Q3 2011 to Q3 2012 of 24.5%

Lowe's Companies, Inc. Mooresville, NC

2/04 - 6/10 Logistics Planning Manager (Kitchen and Bath and Seasonal)

LPM Roll - Develop Buy and Product Flow plans to support

the Merchandising teams forecasted sales and ensure

corporate in stock and turn objectives are met or exceeded

. Prepared and gave strategic direction on all facets of

planning, replenishment and supply chain initiatives, to

individual team members as well as the entire company

o Time and Action Calendars, Promotional Planning,

Overall Inventory Budgeting, Product Line Review

Processes, Marketing/Advertising, Reset Planning

and Replenishment

. Developed core/contingency plans that allowed highly

seasonal categories to finish the year closer to

inventory budget/corporate metrics than any other

seasonal category

o Categories supported/drove sales while leveraging

key company inventory metrics

o Extensive knowledge of the Inforem replenishment

model and what levers to pull to ensure optimal

systematic inventory performance, in line with

overall inventory budgets

. Extensive knowledge in all processes as they relate to

the business model and their impact on all other arms of

the supply chain model (Distribution, Store Operations,

Merchandising, Replenishment and Vendor Logistics

Specialists)

o Seasonally correct pre-season plans and exit

strategies

o NLP/Promo Buy Strategies

o Job Lot and inventory leverage relative to sales

. Re-defined line review processes to involve a diverse

cross section of all team members and their inputs

o Which lead to a more cohesive team working

environment for decisions to be based on company

initiatives

o Concise direction given to support team members to

drive overall goals to the stores, for re-set

completion

. Developed and instituted a process to maximize freight

efficiency, in turn saving margin dollars through

increased TL utilization

. Drove Vendor and Supply Chain awareness of damage

impacts, to increase margin savings

. Helped develop a set process in which to deal with

discontinued and non-productive inventory during the

line review process (buybacks, markdowns etc

. Mentored new seasonal Logistics Planning Managers

Lowe's Companies, Inc. Wilkesboro, NC

4/01-2/04 Inventory Manager Seasonal/Outdoor Hardlines

. Prepared and gave strategic direction on all facets of

inventory management and replenishment to all team

members

. Fostered a cohesive work environment between

Merchandising and Logistics

. Managed and budgeted 78.7 million dollars worth of

inventory

. Improved service levels in Fiscal 01 V/S 00, up +999

Basis Points week ending (52) and improved year to date

service level by +129 Basis Points

. Leveraged year end inventory position despite poor sales

while increasing service level

. Trained all IS's on Collaborative Purchase Forecasting

and instituted mandatory monthly forecasting process to

ensure in stock position in all stores

. Mentored all IS's on extensive use Data Access Retrieval

Tool

. Developed various reporting tools to help track trends

in inventory levels as well as forecast inventory levels

at given periods

. Developed reporting tools to identify non-productive

inventory

. Identified an aggregate total of 5.3 million dollars

worth of non-productive inventory with in my areas of

responsibility and have been able to reduce that number

by 2.5 million dollars

Lowe's Companies, Inc. Wilkesboro, NC

2/99 - 4/01 Inventory Specialist~/Outdoor Hardlines/Seasonal Living//Live

Nursery

. Handled all aspects of replenishment for all stores

. Responsible for managing to budget 35.2 million dollars

worth of inventory

. Critical categories of responsibility include (Water

Hose & Acc., Storage, Sprayers)

. Knowledgeable in all facets of Inforem and LRS

. Trained new employees on all aspects of Inforem, LRS and

Forecating

. Worked with inventory manager on different facets

seasonal business

Education Appalachian State University Boone,

NC

Bachelor of Science in Applied Communication

December, 1998

Concentration in Organizational and Interpersonal

Minor in Marketing

References Available upon request



Contact this candidate