Dustin L. Walker
Huntersville, NC 28078
*************@*******.***
336-***-**** (C)
[pic]
Professional Summary: A collaborative, results driven leader, with
significant management, staff development and customer
service skills, which deliver results. Results are
delivered by an extensive background in Supply Chain and
Merchandising at Lowe's with core competencies in the
following areas:
Leadership Team Building Analysis
Negotiations Planning
Merchandising Logistics Supply
Chain Budgeting Planograms
SERVE Model Change Management Strategy
Communication People Management
Objective: I am a dynamic leader seeking an opportunity with a company
that is looking to gain insight into Lowe's and the
intricacies with regards to VIT Line Review process, daily
Lowe's account management and knowledge of the item set up
process at Lowe's with a drive to take market leadership.
Work Experience Lowe's Companies, Inc.
Mooresville, NC
4/12 - Present Merchandising Manager (Food Preservation - Refrigerators,
Freezers, Compact Refrigerators, Wine Coolers, Microwaves
and Small Appliance)
Merchandise Manager Roll - Accountable for a unique set of brands,
products and vendors, to maximize Lowe's ROI through vendor
negotiations, with a core focus on product development,
lowest cost and customer satisfaction
. Responsible for driving sales, margin, ROI and inventory
for a $2.4B category
. Managed categories that exceeded corporate goals in
KPI's for FY 2013 generated a +9.39 sales comp, +57bps
in margin to LY, GMROI improvement of +10.03 over prior
year
. Lead the department with # of VIT Line Reviews performed
and executed, by executing 4 within the second half of
the year (FY 2013)
o All categories are performing at or above
forecasted targets
. Championed a new signage process for Appliance for 2013
Black Friday event
o Developed new signage program to support kitchen
suites across the appliance department in store,
tying in for the first time the ability to show
suite pricing
. Developed a new free standing display, designed
modularly to facilitate an additional location within
the department to show complete suites together, with
channel locations for pricing
. Strong vendor negotiation skills, by managing the big 5
Major Appliance suppliers
o Electrolux, Samsung, LG, Whirlpool and GE
o Facilitated bi-weekly vendor meeting process, to
ensure vendors forecasted Balance of Sale and
KPI's are achieved and targets are met
. Led Refrigeration and Freezers in a brand new VIT line
review process for Appliances
o For the first time in the company's history all
Kitchen Appliances are being reviewed together, to
help leverage vendor negotiations and ensure
necessary matching products are available in all
stores, by developing a CORE offering
Lowe's Companies, Inc. Mooresville, NC
7/10 - 4/12 Merchandising Manager (Stock Cabinets, Countertops, Kitchen
Sinks, Garbage Disposers and Kitchen Organization)
. Lead all vendor negotiations for product selection and
cost savings, to develop new and innovative programs
o Strong negotiation skills with KPI's in mind to
drive overall pro-forma scenario's to achieve
corporate initiatives
. Worked to redefine the customer experience for Stock
Countertops, Sinks, Garbage Disposers and Kitchen Org.
o Utilizing analytics and customer research,
developed new in line signage and POG's to aid the
consumer in their selection process
o Developed Sink Set of the Future to bring sinks
down to a more customer friendly level
o Developed for the first time in mass retail an In
Stock Planogram for Countertops to allow the
customer to see product without having to pull
10ft slabs
. Championed customer feedback and store
feedback to introduce sample chips and new
signage package to educate the customer and
drive home key selling features
o Worked with key supplier to develop additional
messaging and story around the Environmental
aspects of disposers, in bay
. Managed re-sets to support above changes to in aisle
presentation
o Impacted 1700+ stores
o Project coordinator to bring support teams in the
loop and keep team members on task
. Financial metrics driven
o KPI's of Sales, Margin, ROI and Turn Over
o Continued focus on growing Sales and Margin in a
down economy
. Disposer sales increase of +4% with a 7%
margin $ increase
. Stock HPL Countertop +6% comp sales with a
10% margin dollar increase
. Kitchen Organization inherited a program
deficient in product offering in store and on
line
. Aggressively launched internal campaign
to grow market share by simplifying the
shopping experience, bringing
innovative items to Lowe's for the
first time
. Advertised key job completer items for
the first time and experienced non
special value lifts in excess of 40%
over previous weeks
o Continued to grow market share as the overall pie
has dwindled
. Championed an increase in Dollar Market Share
from Q3 2010 to Q3 2011 of +55% Countertops
. Market share increase in Kitchen Sinks from
Q3 2011 to Q3 2012 of 24.5%
Lowe's Companies, Inc. Mooresville, NC
2/04 - 6/10 Logistics Planning Manager (Kitchen and Bath and Seasonal)
LPM Roll - Develop Buy and Product Flow plans to support
the Merchandising teams forecasted sales and ensure
corporate in stock and turn objectives are met or exceeded
. Prepared and gave strategic direction on all facets of
planning, replenishment and supply chain initiatives, to
individual team members as well as the entire company
o Time and Action Calendars, Promotional Planning,
Overall Inventory Budgeting, Product Line Review
Processes, Marketing/Advertising, Reset Planning
and Replenishment
. Developed core/contingency plans that allowed highly
seasonal categories to finish the year closer to
inventory budget/corporate metrics than any other
seasonal category
o Categories supported/drove sales while leveraging
key company inventory metrics
o Extensive knowledge of the Inforem replenishment
model and what levers to pull to ensure optimal
systematic inventory performance, in line with
overall inventory budgets
. Extensive knowledge in all processes as they relate to
the business model and their impact on all other arms of
the supply chain model (Distribution, Store Operations,
Merchandising, Replenishment and Vendor Logistics
Specialists)
o Seasonally correct pre-season plans and exit
strategies
o NLP/Promo Buy Strategies
o Job Lot and inventory leverage relative to sales
. Re-defined line review processes to involve a diverse
cross section of all team members and their inputs
o Which lead to a more cohesive team working
environment for decisions to be based on company
initiatives
o Concise direction given to support team members to
drive overall goals to the stores, for re-set
completion
. Developed and instituted a process to maximize freight
efficiency, in turn saving margin dollars through
increased TL utilization
. Drove Vendor and Supply Chain awareness of damage
impacts, to increase margin savings
. Helped develop a set process in which to deal with
discontinued and non-productive inventory during the
line review process (buybacks, markdowns etc
. Mentored new seasonal Logistics Planning Managers
Lowe's Companies, Inc. Wilkesboro, NC
4/01-2/04 Inventory Manager Seasonal/Outdoor Hardlines
. Prepared and gave strategic direction on all facets of
inventory management and replenishment to all team
members
. Fostered a cohesive work environment between
Merchandising and Logistics
. Managed and budgeted 78.7 million dollars worth of
inventory
. Improved service levels in Fiscal 01 V/S 00, up +999
Basis Points week ending (52) and improved year to date
service level by +129 Basis Points
. Leveraged year end inventory position despite poor sales
while increasing service level
. Trained all IS's on Collaborative Purchase Forecasting
and instituted mandatory monthly forecasting process to
ensure in stock position in all stores
. Mentored all IS's on extensive use Data Access Retrieval
Tool
. Developed various reporting tools to help track trends
in inventory levels as well as forecast inventory levels
at given periods
. Developed reporting tools to identify non-productive
inventory
. Identified an aggregate total of 5.3 million dollars
worth of non-productive inventory with in my areas of
responsibility and have been able to reduce that number
by 2.5 million dollars
Lowe's Companies, Inc. Wilkesboro, NC
2/99 - 4/01 Inventory Specialist~/Outdoor Hardlines/Seasonal Living//Live
Nursery
. Handled all aspects of replenishment for all stores
. Responsible for managing to budget 35.2 million dollars
worth of inventory
. Critical categories of responsibility include (Water
Hose & Acc., Storage, Sprayers)
. Knowledgeable in all facets of Inforem and LRS
. Trained new employees on all aspects of Inforem, LRS and
Forecating
. Worked with inventory manager on different facets
seasonal business
Education Appalachian State University Boone,
NC
Bachelor of Science in Applied Communication
December, 1998
Concentration in Organizational and Interpersonal
Minor in Marketing
References Available upon request