Customer Service Medical
Resume:
Jennifer Candela
**** ******* ****, *******, ** *7074 832-***-**** ************@*****.***
Objective
To obtain a full-time position focusing on growth, increasing customer satisfaction, and to gain experience and
longevity within the company.
Key Skills
Medical Terminology Customer Service Excellence
Teamwork and Communication Microsoft Word
Safety and Sanitation Typing Efficient: 80-100 WPM
Experience
bakery receiver Whole foods market june 2014 – PRESENT
• Job duties included receiving bakery product from the truck and loading product into cooler and freezer as well as pricing and stocking
product out onto the floor. Job duties also entailed checking the product against the receiving list to ensure all product was received and
submitting requests for credit on product that was not received. Other duties included behind the counter assistance and customer service.
MEDICAL TRANSCRIPTIONIST/EDITOR ALLIANCE MT APRIL 2014 – JUNE 2014
• Transcribe multiple report types for multiple physicians in acute care setting
o History & Physicals
o Consultations and Clinical Notes
o Progress notes and Discharge Summaries
o Procedure Notes and Operative Reports
MEDICAL TRANSCRIPTIONIST/coder mld pathology june 2013 – Mar 2014
Transcribe pathology reports for small group of pathologists
o Transcription of pathology reports/medical correspondence
Medical coding
Type gross for laboratory specimens
MEDICAL TRANSCRIPTIONIST/EDITOR Alliance mt FEB 2013 – June
2013
Transcribe multiple report types for multiple physicians in acute care setting including
o Histories and Physicals
o Consultations and Clinical Notes
o Progress notes and Discharge Summaries
o Procedure Notes and Operative Reports
Merchandising representative news america marketing aug 2012 – Feb 2013
Responsible for advertising changes, product placement and maintenance
Performed various merchandising jobs, such as building displays and resets using planograms
In charge of multiple stores in Houston area district such as grocery, convenient, and drug stores
Marketing locations in the Meyerland, West University, Bellaire, and Reliant areas
medical transCriptionist accutran mar 2001 – Aug 2012
Transcribed multiple report types for more than 25 physicians including
o Histories, Physicals, and Sports Physicals
o Consultations and Clinical Notes
o Medical Correspondence
o Procedures and Hospital Rounds
Worked for hospitals in the Texas Medical Center such as Baylor, Methodist, and Texas Children’s Hospital
Performed duties using transcription equipment and Microsoft Word.
medical transcriptionist american transcriber corp. Jan 1993 – sep 1999
Transcribed multiple report types for American Transcriber’s clients including
o Histories and Physicals
o Emergency Room Reports and Discharge Summaries
o Operative Reports and Death Summaries
Worked for multiple Memorial Hermann Hospital facilities: Medical Center, Southwest, and Southeast.
Transcription equipment using Med-Rite software and Dictaphone equipment
medical transcriptionist Spring Branch medical center apr 1991 – dec 1991
Transcribed histories and physicals
Transcribed departmental meeting minutes
General office duties including answering phones, mail outs, filing, office correspondence
Office clerk Eric G. Comstock, M.D. P.A. Oct 1988 – Apr 1991
Medical transcription of histories, physicals, and toxicology related dictation
General office and clerical work
o Answering incoming phone calls
o Confirming patient appointments
o Filing patient paperwork and files
o Heavy data entry
Education
Houston Community College, 1993
References
Available upon request
Contact this candidate