Registered Nurse Manager

N E. G

ICOLE ILLETTE

**** ******** ***** ***** • RALEIGH, NC 27615

832-***-**** • ***@**************.***

WORK EXPERIENCE

Texas Children’s Hospital-Pavilion for Women, Houston, TX

Registered Nurse – Mother Baby Unit (48 bed), Newborn Nursery, Neonatal Transitional Nurse June 2013 – July 2014

• Provide direct patient care for 8 couplets in post partum unit including teaching both patient and families newborn

care and care for mother, and assisting mothers with breastfeeding techniques

• Analyze and evaluate effectiveness of care to babies and mothers, ensure accurate documentation records are kept

• Maintain well baby newborn nursery with multiple infants at one time. Assist with surgical procedures such as

circumcision and frenulotomy

• Monitor infants in nursery after birth if transition period needs intervention

Texas Children’s Hospital, Houston, TX

Registered Nurse – Level IV NICU (76 bed unit) July 2012 – June 2013

• Perform comprehensive range of clinical functions for critically ill infants including ventilator dependent, body

cooling, tracheostomy and ostomy care. Assess patients developmental stages and conditions, administered

medications, respond to medical emergencies and maintain patient charts

• Build solid, trusting relationships with patient families and build confidence during patient education

• Collaborate with multidisciplinary team members, working closely with physicians and nurses to modify care plan

Wells Fargo Bank N.A. (acquired Wachovia Bank N.A, Houston, TX)

Senior Client Associate (Wealth Management Group) January 2008 – December 2010

• Assisted top producing Relationship Manager identifying needs and opportunities for clients with $5MM net worth

• Developed client relationships and maintain client satisfaction by optimizing client’s service portfolio

Bank Officer/Financial Center Manager November 2006 – January 2008

• Directed teller and sales teams managing customer experience assessing needs and performing service transactions

• Coached and educated team on new processes and procedures, improving sales and service execution

• Recruited, interviewed and trained employees for teller, teller manager and service banker positions

Storehouse Furniture, Sugar Land, TX

Store Manager July 2005 – November 2006

• Successfully led new sales team to $1.5M in first year sales (FY 2006)

• Recruited, hired, trained and developed assistant managers and design consultants

• Acted as District Manager when needed leading conference calls with 13 stores reviewing weekly performance

CarMax, Houston, TX

Buyer/Manager, Purchasing Department December 2002 – July 2005

• Managed $5M in store inventory; reviewing pricing, purchasing inventory and selling aged inventory

• Trained and developed new Buyer-In-Training candidates, including mentee to promotion in 8 months

• Awards: Buyer of the Quarter, April 2005; Most Valuable Participant of Advanced Buyers Class, October 2004

EDUCATION

The University of Texas Health Science Center at Houston (UT Health), School of Nursing, Houston, TX

• Major: Bachelor of Science in Nursing, May 2012

• GPA: 3.5; Dean’s List Summer 2011; George Foundation Scholarship Recipient

CLINICAL EXPERIENCE – UT HEALTH SCHOOL OF NURSING, NURSING STUDENT CLINICAL ROTATIONS

Memorial Hermann Southwest: Labor & Delivery; Spring 2012

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Ben Taub General Hospital and Quentin Mease Community Hospital: Community Nursing; Spring 2012

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Ben Taub General Hospital: Labor & Delivery, Postpartum, Antepartum, Newborn Nursery; Fall 2011

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Texas Children’s Hospital: Progressive Care Unit; Fall 2011

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The Menninger Clinic: Psychiatric Nursing; Summer 2011

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Memorial Hermann Sugar Land: Medical Surgical; Summer 2011

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Memorial Hermann Memorial City Medical Center: Medical Surgical; Spring 2011

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SKILLS & CERTIFICATIONS

Languages: German-Fluent

Certifications: BLS, ACLS, STABLE, NRP

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