Customer Service Sales

Jamia R. Carraway

**** ******* *** ** #*** Washington, DC 200**-***-*** 3334

***************@*****.***

Professional Profile:

** ***** ** ******** ******* experience. Exceptional communication

skills, creative problem solver with the ability to complete multiple

task. Highly enthusiastic, creative, extremely organized, and detail

oriented to ensure efficient and effective execution and implementation of

daily responsibilities in effort to maintain cooperative working

relationships.

Experience:

Excelsior Defense

April 2013 Present

Security Officer

Upon arriving on duty I had to do a patrol of the premises to make sure

that there were no problems to the exterior of the building. Also on post

had to make sure that all employees and visitors had proper identification

on them and having knowledge of where they were going upon entrance or

whom they may have been visiting. Every hour had to do a floor patrol to

make sure that there were no problems to report and make note of it.

Wells Fargo Bank Nov

. 2010 – Feb.

2013

Teller

Daily routine consist of opening the branch for business, monitoring the

cameras for proper viewing, operating the cash vault, checking goals from

the previous day. Monthly random cash counts, marketing, sales promotions

and learning center information. Taking in from customers on a daily basic

cash deposits and payments could be in the value of 100.00 to 100k, for

businesses.

Rent A. Center Sept. 2005/July

2010

Asst. Manager

Established a routine of customer service skills and being aware of daily

goals.. Over saw sales programs, inventory of merchandise, banking

deposits, training and development of other employees. Preparing

customer accounts that needed to be revised.

Game Stop Feb.

2002/Aug. 2005

Store Manager

Having knowledge of game systems and programs of new merchandise,

inventory, training, hiring, customer service, Dunbar banking deposits.

Properly aware of all new marketing information to provide to customers by

phone or in person. Also had to maintain a sales percentage and goals

determained by areas.

Footaction USA May 2000/Feb.

2002

Asst. Manager

Assisted Store Manager with daily business plans which consist of,

opening and closing of the store, marketing and merchandising,

training, daily banking deposits, setting daily sales goals per

employee, tracking sales per market for competition status.

Education:

Howard D. Woodson Senior HIgh School June 1988

Washington DC 20019

Computer Application:

Microsoft Office, Microsoft Word, Internet, PowerPoint

References upon request

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