Customer Service Representative

Resume

OBJECTIVE: To embark into a wider and more competitive environment

through the skills and knowledge I am equipped with.

Personal Profile:

Linette Palban Arlalejo

Cellphone# - 094********

Address: Lot 2 Blk. 24 Phase 4B El Rio Subdivision

Bacaca Road, Davao City

Date of Birth: July 5, 1973

Place of Birth: Davao City

Age: 40 years old

Height: 5'3"

Weight: 58 kilos

Civil Status: Married

Citizenship: Filipino

Language Spoken: Filipino, English

Religion: Roman Catholic

Name of Spouse: Dante B. Arlalejo

Address: Lot 2 Blk 24 Phase 4B El Rio Subdivision Davao City

Occupation: Sub Dealer (Waterbest Purified Water)

Father's Name: Macario F. Palban

Occupation: Retired Government Employee

Mother's Name: Deogracia C. Palban

Occupation: Retired Teacher

Parents Address: Blk. 2 Purok 11 Panacan Releocation Davao City

Educational Attainment:

Elementary: Juan Cruz Sr. Elementary School

Year Attended: 1981-1987

Secondary: Holy Cross Academy of Sasa

Year Attended: 1987-1990

Tertiary: Ateneo de Davao University

Year Attended: 1990-1994

Course: Business Administration major in Management

Employment Record:

1. Sales Clerk - Chemetron Industrial Sales Corporation

Quirino St., Davao City

1994-1995

2. Purchaser - First Oriental Industrial Corporation

Bo. Obrero Davao City

1995-1997

3. Customer Service Representative: - JS Gaisano

Ilustre St., Davao City

1998-2000

4. Call Center Agent- CYBER CITY TELESERVICES

March-July 2010

5. Telemarketer/Appointment Setter- GATEWAY FINANCE SERVICES PTY. LTD.

August 2010 - January

2011

6. Call Center Agent- CYBER CITY TELESERVICES

April-June 2011

7. Finance Assistant- Mindanao Trigon Steel Products Inc.

September 2011-August 2012

Seminars Attended:

1.) TESDA- Technical Education And Skills Development Authority

English Language Proficiency

February 1-Februry 15, 2010

2.) Cyber City International School (Educational Foundation, Inc.)

- Global Call Center Education Program

March 2010

3.) Technology and Livelihood Resource Center

Training and Information Services Group

Pasig City

Course: OPERATING A RETAIL STORE BUSINESS

October 15-October 18 2002

Character References:

Mr. Elvie Tamayo - Philosophy Professor

Ateneo de Davao University

Mr. Robinson Olivar - IT Supervisor

NCCC

Matina Branch

Ms. Teresita S. Sebastian- Gateway Finance Services Pty.

Ltd.

COO

300-4694

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