Human Resources Customer Service

SANTOS J. M ART I N EZ

**** ******* *** • HUNTINGTON PARK, CA 90255 • PHONE 323-***-**** • EMAIL *******@*****.***

SUMMARY

HR Recruiter/Administrator who communicates and collaborates effectively with all levels of personnel by

relying on excellent interpersonal skills, outstanding customer service and a solid expertise in human

resource management. A detail-oriented human resource professional excelling under tight deadlines,

while anticipating and averting potential problems by proactively streamlining processes.

HIGHLIGHTS

• 4 Years Human Resources Recruitment/Assistant Experience • Interviewing

• Proficient Communicator • Background Checks

• Excellent Interpersonal skills; works well with others • Fluency in English/Spanish

EXPERIENCE

HR Assistant 5/2014 to present

Drybar Irvine, CA

• Process new employee paperwork into Paychex & Spa-Booker software programs.

• Compose I-9 documentation; input W4, New York & Massachusetts tax form, direct deposit

information into payroll system.

• Administer employee relations support for employees, managers at all company boutique

locations.

• Assisting HR Generalist, Coordinator with Leave of Absences, Terminations, & EDD cases.

• Conduct personal/professional reference checks; create job offer letters for salaried employees.

• Handle employment verification inquiries.

• Assemble new hire job packet folders for boutique shops; shipped via U.P.S.

• Provide administrative support for corporate center.

Field HR Specialist 02/2014 to 05/2014

HMSHost Los Angeles, CA

• Investigates accidents and prepares reports for insurance carrier concerning Workers

Compensation & General Liability cases.

• Catalogued monthly safety and badge audits; maintained company OSHA log.

• Proficient using PeopleSoft software sustaining HR files including Personnel Action Forms;

company grievances with local union & union associates; requests for employee verification; and

administering termination process for employees.

• Assisted employees with company benefit concerns, specifically benefit eligibility.

• Calendared events on behalf of Human Resources department.

• Provided administrative support, assisting associates with sick pay, W-2 tax forms, I-9, and direct

deposit concerns.

• Experience on-boarding candidates, posting job requisitions on StarTracker software system for

internal, external candidates.

• Authorized candidates to be fingerprinted for thorough background checks at security badge

office.

Corporate HR Recruiter/Assistant 04/2013 to 02/2014

Curacao Los Angeles, CA

• Conducted reference, background checks on all job applicants; sent out new hire job packets to

new hires.

• Processed medical, physical, and drug screen paperwork .

• Coordinated interviews while partnering with branch operations to identify and select the most

qualified candidates for open positions.

• Processed company’s Workers Compensation, General Liability cases.

• Provided, authorized CA W-4 Tax, I-9 employee verification forms.

• Experience on-boarding candidates, posting job requisitions; experience using Taleo, PeopleSoft,

StarTracker, and Kronos software.

• Prepared, submitted daily reports to Human Resources Vice President & department vice

presidents.

• Provided general office support for job orientations & reception area.

Corporate HR Recruiter/Assistant/Commercial Driver 10/2002 to 03/2013

Robertson’s Corona, CA

• Arranged interviews for job candidates for Transport/Concrete divisions.

• Authorized candidates to undergo physical, drug screen exams.

• Processed medical, physical exam paperwork.

• Administered duties concerning new-hire job orientations.

• Experience using Paychex software.

• Provided administrative support to Human Resources department.

• Transported concrete material to customers throughout six counties of Southern California.

Education

Bachelor of Arts: Sociology 2012

California State University Los Angeles Los Angeles, CA United States

• Human Resources Management Certificate

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