Kristina Spung

**** ******* **** **.

Wonder Lake, IL 60097

815-***-****

acfdnm@r.postjobfree.com

Profile Summary:

A quick learner and organized individual with adept skill in customer

service and interpersonal who possesses over 12 years of Administrative

experience.

Key Strength:

- Well-versed in greeting and interacting with patients/customers.

- Able to multi-task and work in a fast pace environment.

- Profound ability to register patients efficiently and load insurance

information into computer for billing.

- Answers all incoming calls and schedules appointments, procedures and

tests.

- Takes and routes phone messages to appropriate personnel.

- Collects co-pays and other self-pay obligations when required.

- Verifies insurance benefits for all OB patients.

- Sets up payment plans based on insurance coverage for OB patients.

- Performs insurance verification and pre-certification activities for

Gynecologist.

- Works with Physician and RN to obtain clinical information and CPT

codes to obtain authorization for all out-patient and in-patient

procedures.

- Accurately prepares daily payment log for all co-pays and payments

received.

- Prepares daily bank deposit for the whole clinic and disperses

financial reports to appropriate departments.

Education History:

McHenry County College, Crystal Lake, Illinois 60014

Woodstock High School, Woodstock, Illinois 60098

Work Experience:

- Mercy Health System, McHenry, Illinois 60050

Receptionist III/Office Manager (2007 - current)

- Avenue, Crystal Lake, Illinois 60014

Associate (2007 - 2008)

- McHenry County Department of Health, Woodstock, Illinois 60098

Administrative Supervisor (2000 - 2001)

Fiscal Tech I (1997 - 2000)

Administrative Tech II (1995 - 1997)

References:

Available upon request.

Contact this candidate