Customer Service High School

Joshua M. Hotujec

**** ******* **. ***. **-O

Spring Valley, CA 91977

619-***-****

*********@*****.***

OBJECTIVE

Utilize my skills and experience to enhance the professionalism and success of my employer.

SKILLS

• • Customer Service

Leadership

• • Attention to Detail •

Quick Learner Typing - 65 wpm

• • Good Communication •

Compiling and tracking data Ten-Key (by touch)

• • Accountability •

Willing to & Follow Microsoft Word

• • Microsoft Word •

Microsoft Outlook Shipping & Receiving

• • Microsoft Access

Microsoft Excel

• Records Management

EDUCATION

Marine Corps Basic Supply School Camp Johnson, NC 07/2004-11/2004 Certificate

Seventy-First High School Fayetteville, NC 08/1998 – 06/2002 Diploma

EXPERIENCE

Cal-West Products Inc. 9/16/2013-07/01/2014

• Ship packages on UPS World ship, FedEx World, International. LTL Freight.

• Unload, load packages from trucks using Forklift.

• Redirected shipments en route in response to customer requests.

• Coordinated with freight forwarders to expedite international shipments, loaded products weighing up to

3000 pounds onto trailers for delivery.

• Tagged all inbound merchandise with receiving date, order number, part number, and what dept. to be

delivered to.

• Reported all equipment failures and malfunctions to supervisor.

Liberty Distribution Center 8/11-2/12 Chandler, Arizona

• Compares identifying information and counts, weighs, or measures items of incoming and outgoing

shipments to verify information against bills of lading, invoices, orders, or other records.

• Affixes shipping labels on packed cartons or stencils identifying shipping information on cartons, using

stenciling equipment. Assembles wooden or cardboard containers or selects preassembled containers. Posts

weights and shipping charges, and affixes postage.

• Verifies and keeps records on incoming and outgoing shipments and prepares items for shipment. Determines

method of shipment, utilizing knowledge of shipping procedures, routes, and rates.

Shipping & Receiving Clerk 04/08 –02/09 MDA Tucson, Arizona

• Provide excellent customer service

• Distribute all mail & packages entering/exiting throughout the office

• Maintain custody records, perform reconciliation's, and take timely action to ensure corrective action of

problem areas

• Provide all packages with the correct Mailing Labels UPS, FEDEX, & USPS guidelines

Supply Administrative Clerk 04/04 – 03/08 United States Marine Corps, Camp Pendleton, California

• Perform every facet of ground supply administration & operations

• Organize and use a filing system for battalion records

• Operate personal computers, multimedia data entry, scanning and retrieval systems functions, generate routine

reports, and perform technical research functions for customer inquiries, in addition to requisition and

procurement processing

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