Staff Executive Assistant
Resume:
FRAN L. WHELAN
***** ** *** ** **, Albuquerque, NM 87114
***********@*****.***
Professional Summary:
Professional with experience and skills in recruitment, general HR processes and employee
records, payroll & invoicing, marketing, and care coordination along with scheduling/ staffing.
Work History:
2013 Executive Assistant, UNM Hospitals, Albuquerque, NM
Executive Assistant to Executive Director of Planning & Facilities Department
Conducted weekly staff meetings for planners and support staff
Took minutes of other meetings; set up appts in electronic calendars
Reconciled budgets for Safety Director
2009 – 2012 Travel/ Staffing Coordinator, HRN Services, Inc, Albuquerque, NM
Recruited by Branch Director to come work for HRN because of my LMC expertise
Recruited travel RNs to work at hospitals across New Mexico for 13-wk assignments
Staffed & scheduled both travel RNs and per diem staff at New Mexico hospitals
ON-boarded new staff: created/audited employee files;
followed-up on inquiries; conducted reference checks; ordered background checks
& drug screens; verified work status and credentials; used E-Verify.gov
Processed weekly & daily payroll for staff; reconciled timecards & payroll for
invoicing
Maintained QA and JC standards, including providing respiratory fit tests for staff
Well versed in office machinery: PCs, copiers, scanners, laminators, postage meters
2005 – 2008 Project Coordinator, Lovelace Medical Center, Albuquerque, NM
Recruited by former UNMH Director to work at Lovelace Medical Center
Managed the travel RN program for the Hospital; Recruited agency RNs
HR: Maintained employee files for QA and JC standards, verified credentials
Worked closely with agencies, HSC, and other vendor mgt companies
Improved the hospital reputation with agencies with a 180 degree turn-around
Reconciled agency invoices for A/P Department
Created training materials, projects, & reports to department directors
1998 – 2011 Staffing Coordinator, UNM Hospital, Albuquerque, NM
Full time employee from 1998 – 2004; Per Diem employee from 2005-2011
Coordinated staffing services for different departments
Creator & editor of a dept newsletter for 3 years
Familiar with medical terminology
Repeatedly recognized for excellent customer care
Trained and wrote training manuals for new staffing coordinators using PowerPoint
Wrote QA monthly reports for upper management
1997 – 1998 Co-Director, Eldercare of NM, Albuquerque, NM
Business Manager for small, private home health care agency
Coordinated care for 50+ clients
Supervised office support staff
Marketed and opened new client accounts
1993 – 1997 Scheduling Coordinator, Kelly Assisted Living, Albuquerque, NM
Coordinated care for 100+ clients along Rio Grande corridor: Belen to Santa Fe
Achieved branch sales goals
Supervised & trained On-call Scheduling Coordinators
Computer Software Skills &
Experience:
MS Office: Outlook, Word, Excel, Access, PowerPoint, Internet, scanning
Staffing: ANSOS, WFX (MedAssets), StaffingAngel
Timecards/ Timekeeping: KRONOS & Replicon
Vendor Management: MedAssets, Medefis, HSC, E-Buy.gov, E-Verify.gov
Education:
1985 – 1990 Speech Communication Graduate Studies, UNM, Albuquerque
1985 B.A., Communication Studies, UMKC, Kansas City, MO
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