Customer Service Project Manager

Akshaya Agrawal

E mail:

***.***@*****.***

Cell: 732-***-****

Professional Profile

• Senior IT Professional with international accounting exposure in Business Accounting, Audit, Business

Administration, Budgeting, Financial Analysis and Enterprise Management Controls skills.

• More than 10 years of experience in Internal Audit, Business Analysis, Finance & Accounting, Costing and SOX

compliance.

• Expert in Finance, Insurance, Brokerage, and Manufacturing Industries using RUP software methodology and expert

in managing requirements from project inception through release planning.

• Proficient in Current Good Manufacturing Practices (cGMP), Food and Drug Administration (FDA) and other

regulatory requirements.

• Experienced in working in Fortune 500 companies – GE Commercial Finance, AIG & Pfizer including review of

SEC filing.

• Proficient with Sarbanes Oxley (404) controls and processes have 6 years experience in SOX 404 per COSO,

COBIT, PCAOB Audit Standards and US GAAP.

• Proficient in Identifying Critical Business Processes, Risk Assessment, Control Processes, Automated Systems, Key

Controls and Description of Narratives, Flowcharts, Test Plans, Identify Design and Operational Deficiencies for

Sarbanes Oxley (404) compliance.

• Strong experience in coordinating and performing Month End Closing, and reviewing Journal entries, setting up

new accounting entries and consolidate financial statements with monthly variance analysis.

• Forecasting the revenue for the preparation of the budget for reporting purpose to senior management.

• Expert in management skills of communications, coordination, facilitation and negotiation.

• Proven success in streamlining Business processes, Implementing and documentation of controls and procedures,

cutting costs, reducing Cycle time and improving system efficiency and employee productivity by more than 50%.

• Expert in ensuring compliance with all company policies and procedures, Standard Operation Practices (SOP),

including safety rules and regulations and responding to external Auditors.

• Ability to work both independently and as a member of a team in a fast paced environment and handle multiple tasks

simultaneously.

• Possess extensive knowledge of Problem Solving Techniques and excellent Analytical skills coupled with Good

Communication and Interpersonal skills.

• Working knowledge in Oracle Financials, SAP FICO and J.D. Edwards ERP system.

Core Competencies

• Operating Systems: Microsoft Windows NT/ 2000/ XP, LAN / WAN Networking.

• Business Applications: ERP (Enterprise Accounting, Finance, Human Resources, Purchasing and Inventory

Management), Peach Tree, Quick Book, MAS90 accounting systems, Experience in Basic Computer Programs, MS

Visio, SDLC, SAP FICO.

• Proficient with Microsoft Office applications including Word, Excel, Power Point and Outlook.

• Audit experience in Internal Audit, General IT Controls, Business Processes controls, Change in Control Systems,

System operations and maintenance.

Education and Credentials

Bachelor of Commerce

University of Mumbai, India

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Professional Certifications

Certified Chartered Accountant, India

Certified Public Accountant, USA

Professional Experience

Tris Pharma Inc., Monmouth Junction, NJ October 2009 – Current

Manager Finance & Accounting

Responsibilities:

• Responsible for gathering the business requirements and functional requirements from the business stake holders for

ERP.

• Identified the scope, constraints and risks and methodologies to overcome the identified risks and designing the new

system using SDLC methodology for Financial Accounting Packages.

• Involved in Installation of ERP system of J D Edwards and regularly updating and maintaining the GL Systems, and

performed the testing for quality assurance of the functionality of the new ERP system.

• Responsible to create and deliver timely and accurate Financial Statements to senior Management for daily, weekly

and monthly reports.

• Responsible for financial planning, month end closing and reporting of Profit & Loss, Balance Sheet and Financial

Statement to the internal management.

• Reporting directly to President and CEO the weekly Sales, Accounts Receivable and Accounts payable.

• Responsible for the preparation of the Annual Operating, Strategic Plans and Internal Controls as per the Company

Policies and Procedures.

• Responsible for analysis and costing of each product based on the material, labor and overhead allocation based

upon interaction with respective departmental heads.

• Responsible to evaluate current process and procedures and make improvements by designing and implementing

new process for increasing the operational efficiency, keeping emphasis on key controls. Responsible for filing

Quarterly sales and use tax returns.

• Responsible for process improvements and designing and implementation of process and procedures for increase in

operational efficiency.

• Oversee month end and year end closing activities to confirm entries are properly recorded in GL in accordance

with the companies’ policy and GAAP.

• Coordinating with external auditors and annual audit and responsible for obtain the audit schedule from each

function within the finance area for the auditors including the calculation of Research and Development of Tax

Credits.

• Developing a strong cohesive group, motivating and training people and supporting the team members in resolving

the issues.

Bartronics America Inc., Iselin, NJ March 2007 – September 2009

Finance Manager / Compliance and Financial Reporting

Responsibilities:

• Lead the onsite and offshore Financial Team and assigning the tasks, handling the conflict resolution and hiring

the new team members.

• Responsible for Budgeting & Financial planning, Monthly report of Profit & Loss, Balance Sheet and all

relevant reporting to top management.

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• Responsible to perform Account Analysis and Balance Sheet reconciliations, including bank statements and

inter company general ledger accounts.

• Responsible for the preparation of the Annual Operating and Strategic Plans.

• Responsible for providing Quarterly Financial Reports for International Compliance and Regulatory Filing with

Register of Companies.

• Responsible for quarterly forecast adjustments to reflect the current business unit activity based upon interaction

with departmental heads.

• Responsible for training, interacting, managing and coordination with the overseas team for preparation and

reporting financial data.

• Responsible for controlling the organization’s annual expenses by working closely with budget managers,

monitoring monthly spending and conducting on going reviews of actual versus plan expenses and variance

analysis.

• Responsible for making monthly journal entries and Bank reconciliations and credit and debit note processing.

• Responsible to support and assist various special projects that are designed to increase net operating income or

promote operational efficiency and to ensure efficient Internal Control System.

• Responsible for documentation of the financial processes, structure and corporate financial policies.

• Responsible for managing the payroll, bank accounts, cash flows, bills & benefits of the Company.

• Responsible for assisting the internal auditor for each entity and then handling the consolidated audits of the

complete financial accounts on regular basis.

• Defined the scope, financial projections and Cost/benefit analysis. Progressed from Problem Statement to well

documented Designs.

• Responsible to develop and manage multiple project schedule; Status tracking and reporting Creating and using

protocols and templates for project planning/tracking, status, issues reporting.

GE Commercial Finance Inc. Danbury, CT. June 2006 Feb 2007

Project Manager SOX Compliance

Responsibilities:

• Responsible for ensuring Sarbanes Oxley, COSO, COBIT control compliance and the preliminary establishment of

the assurance culture and delivery system through the CERTUS tool. Manage SOX IT Audit team.

• Review and Analysis of General IT controls, TOD’s and TOE’s performed by the Businesses, Monthly and Quarterly

Test Results for IT Security System Access, SOD’s and defining Roles and Responsibilities of persons having access

to the Applications for SOX compliance.

• Develop and track project plan, milestones, critical path tracking, assigning project tasks, and negotiation of project

tasks between departments.

• Coordination with the SOX Leaders on SOX 404 Gap Identification/Assessments per COSO and COBIT and to

support remediation procedures for applications, testing and the implementation of the new policies and procedures

for compliance to SOX 404 with regard to Fixed Income product lines.

• Worked closely with Business Leaders for Collection, Review, Validation, Consolidation of SOX Tollgate

Information and Reporting to IT Controller on continuous and periodic basis.

• Coordinated and acted as a liaison for the finance department and SAP FICO R/3 4.6C implementation consultants

for the business process review and requirement gathering. Assisted

AIG Inc. NY, NY. September 2005 – May 2006

SOX Consultant Internal Audit

Responsibilities:

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• Responsible for designing the Business processes, conducting operational assessments and reviewing existing Entity

level controls.

• Involved in Planning of Audit, assisted in identifying and assessing Entity level controls.

• Conducted risk based analysis within the framework of COSO and COBIT.

• Evaluated the design and operating effectiveness of the Internal Control mechanism and level of compliance by

monitoring adherence to policies and procedures and operational results.

• Conducted internal audits on departments that exist across the companies such as Finance, Treasury, IT and Claims

and coordinated with external auditors of PWC for testing of key controls as per GAAP requirements.

• Documented Functional and General IT Controls including SEC filing for the organizations. Developed Test plans

and Test cases for testing of Key Controls and ensured that all key controls within the remit of Section 404 were

identified and documented appropriately.

• Provided internal controls expertise to the client’s Information Technology Teams to improve the design

effectiveness and efficiency of controls.

• Identified internal control deficiency in Underwriting, Reinsurance and Claims procedure. Re performance of Key

Control Activities for validation of processing of Claims information

• Test of Operating Effectiveness done for gross losses $1 million & over for SLRs and MLRs (Significant Loss and

Major Loss Reports) from supporting documents and tied with updated list to ensure completeness and duplication/

significant errors are identified.

• Assisted in SAP FICO for Definition and Creation of the Organization Design, Chart of Accounts, Fiscal Year

Variant, Posting Period Variant, Field Status Variant, Field Status Groups, Account Groups and Financial Statement

Versions.

• Configured the General Ledger, Accounts Receivable, Accounts Payable, Customized the Automatic payment

Program and Dunning procedures.

House of Spices Inc., Queens, NY April 2005 – August 2005

Senior Accountant

Responsibilities:

• Prepared and Implemented solutions towards streamlining systems and procedures.

• Documented systems and procedures in the form of Policies and Procedures manuals. Involved in installation of new

ERP system for the company.

• Prepared the Software requirements specifications for the streamlined accounting practices.

• Reviewed, documented, evaluated and tested application controls particularly automated controls on a wide range of

software application packages.

• Assisted Management in financial management and budgeting, operating and financial plans, providing regular

reports, and assist in the maintenance of appropriate internal control procedures.

• Analyzed the Balance Sheet, Income Statements, MIS requirements, designed, documented and developed MIS

Reports.

• Prepared high quality, well organized SOX deliverables within the budgeted hours, including narratives, flowcharts,

walkthroughs, test work, exception templates and process improvement recommendations

S. Grover & Co LLC. Edison, NJ (CPA Firm) July 2003 – March 2005

Senior Consultant

Projects undertaken:

For a large wireless telecommunications company: April 2004 – Mar 2005

Sox Consultant

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Responsibilities:

• Responsible for SOX Project Management and managing internal and external audits.

• The position involved strong time management, financial management, communication, and presentation skills.

• Identified SOX Critical Processes in the organization. Conducted accounting and business process reviews with

regard to Financial Statements, GAAP, SOX reporting, substantive procedures and test of controls to Identify key

risk areas relevant to financial accounts/cycles.

• Assessed the level of preventative and detective internal control mechanisms by applying thorough knowledge of the

COSO framework. Evaluated the design and operating effectiveness of the internal control mechanism.

• Recommended and implemented solutions towards streamlining systems and procedures

• Documented systems and procedures in the form of Policies and Procedures manuals.

For a large consumer company: July 2003 March 2004

Business Analyst & Internal Auditor

Responsibilities:

• Involved in Internal Audit, developing testing plans and scenarios to support application compliance initiatives,

quality initiatives, controls and edits validation.

• Participated in testing and evaluation of internal controls over financial reporting as required by the Sarbanes Oxley

Act. Identification of Business risks,

• Reviewed, documented, evaluated and tested application controls particularly automated controls on a wide range of

software application packages.

Anoop Agrawal & Co. Mumbai, India April 1997 July 2003

(Chartered Accountants)

Business Partner

Responsibilities:

• Managed Projects on Internal Audits, Process Audits and Financial Audits of Nationalized

• Banks, Financial Institutions and Insurance companies

• Managed Projects on independent audits of Public Limited Companies and Statutory Organizations.

• Set up Financing & Accounting system for a newly created organization.

• Liaised with Bank and other Financial Institutions.

• Managed a team of 25 personnel in meeting the Company’s business objectives.

• Responsible for functional aspects of Accounts administration, Customer Service, Sales, Purchase, Statutory

Reporting, Inventory and Distribution and Insurance processes.

• Resource Planning & Staffing, Training and Job design.

• Preparation & Finalization of Periodic Accounts Closing.

Eskaydee Leasing & Investments Pvt. Ltd. Mumbai, India Jan 1992 March 1997

Finance Manager

Responsibilities:

• Management of Accounts including investment management.

• Responsible for Cost and Management Accounting

• Performed systems analysis and design for MIS Reporting.

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• Analyzed Internal Control Systems of an Investment Organization and provided recommendations for statutory

reporting compliance.

• Managed a team of 30 personnel in meeting the Company’s business objectives.

Haribhakti & Co. Mumbai, India July 1985 December 1991

(Now BDO India)

(Chartered Accountants)

(Member Moores & Rowland, UK)

Senior Auditor

Responsibilities:

• Managed Internal Audits, External Audits, Process Audits and Financial Audits of Nationalized Banks (Union Bank

of India), Financial Institutions (NABARD, ECGC), Insurance, (LIC) Manufacturing (NCCL) and Pharmaceutical

companies (Pfizer India Ltd).

• Managed independent audits of Public Limited Companies and Statutory Organizations. Responsible for Audit

Planning, schedule, Preparation of Audit Reports on timely basis

• Responsible for Financial Analysis, Budget preparation, Monitoring, Financial Statements, Development of

operational systems and managing the implementation team

• Analyzed the MIS requirements, designed, documented and developed MIS Reports.

• Performed stock audits of borrower companies on behalf of the banks.

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