Customer Service Manager

**** ******* **** ** **** Schwartz Cell: 407-***-****

Email:

Orlando, FL 32819 **********@***.***

Professional Summary

I am an accomplished, highly motivated individual with experience in all

aspects of property management, on site sales and development in diverse

and fast paced environments. Greatest strengths include my ability to

identify opportunities for revenue growth, customer service, marketing,

cost savings, quality improvement, profitability and a "CAN DO" attitude.

Strong self starter committed to being a team player with ability to adapt

quickly to new environments.

Equi-Gain Group Nov 2011 -

Feb 2014

Portfolio Manager - CFL

Responsibilities include writing new Policies and Procedures Manuals,

as well as training on new property management program.

This included property reporting and accounting for single

family homes in addition to scouting properties for

investment purposes in preparation

for SEC Compliant PPM Offering. Company closed.

Bridge Real Estate Group

Jan 2009 - Oct 2011

Property Manager - Tampa, FL

Responsibilities included day to day operations of a 617 unit

community plus an additional 24 retail spaces. Was

responsible for all communications (annual fees, monthly

meetings and the negotiating of their renewals) with

commercial leases holders such as Edward Jones, Sylvan

Learning Center and Starbucks. In addition to managing West

Park Village, I simultaneously managed two foreclosed

communities by request of 1st United Bank. Year over year,

West Park Village increased an average of 4%+ over budgeted

CNOI each year and the two bank owned properties were

successfully filled, managed and sold. Company closed.

Colonial Properties Trust

Oct 2006 -Aug 2008

Property Manager/Corporate Sales Trainer

Successfully took property from 92% to 98% occupancy within

three months. Top performing property (top ten or higher

out of 114 properties) since February 2007 in Key

Performance Indicators. Responsible for training the

Florida region in Selling Solutions and LRO program.

Awards included Lowest Delq (.03%), Highest Audit Score,

Highest Average Physical Occupancy, Highest Average

Economic Occupancy, and the Circle of Excellence Award.

The community achieved an 11.16% yield in 2007 and an

11.62% yield YTD for 2008.

Southern Realty Solutions

Nov 2002 - Oct 2006

Consultant/Portfolio Manager

Orlando, FL and Atlanta, GA

Successfully set up new Rental Policies and Procedures Manuals, as

well as property management program. This included

property reporting, accounting, hiring, training and

management of the rental accounts for single-family homes.

Other responsibilities included developing pro forma

budgets, marketing plans to reposition distressed assets

and scouting properties for investment purposes.

Proficient in Yardi, MRI, OneSite, Yieldstar, LRO and Microsoft

Licensed Florida Real Estate Professional - Active

Flagler College, St Augustine - Communications/Business

Contact this candidate