Customer Service Quality Assurance

Paul Smith

*** ********* *****

Sunnyvale, CA ***89

Cell: 408-***-****

*******@*******.***

OBJECTIVE

Motivated self-starter, seeking a position with a successful

company that will utilize my skills and provide opportunity for

advancement.

EDUCATION

WyoTech, (formerly Sequoia Institute) Fremont, CA

Certificate Program: Residential and Commercial Heating,

Ventilation and Air Conditioning

Basic Engineering Common Core (B.E.C.C.)

Florida Community College Online Workshops in Marine Engineering

SKILLS

Excellent Communication- Good written and verbal presentation skills. Use

of proper grammar and have an excellent public speaking voice.

Excellent Interpersonal Skills- Able to get along well with co-workers.

Received positive evaluations.

Excellent Customer Service - Produce win-win results for vendors and the

company.

Detailed Procedure - Being able to execute complex procedure or help create

it in full detail.

Purchasing- Comprehensive knowledge of the policies, methods and procedures

of purchasing. Detail oriented, excellent organization skills and ability

to control large volume.

PC Proficient- E-2, Microsoft Excel, Adobe and Word

Attention to Detail- Concerned with quality. Ensure tasks are completed

correctly and on time.

Flexible- Willing to try new things and am interested in improving

efficiency on assigned tasks.

Reliable- Excellent attendance record!

EMPLOYMENT HISTORY

MCKENZIE MACHINING, INC.

PROJECT PLANNER

April 2014 - Present

. Process Customer Orders

. Allocation of Certificates of Conformance

. Quality Assurance / Inspection

PRECISION SWISS PRODUCTS, INC.

RECEIVING MANAGER / MATERIAL HANDLER

Oct. 2012 - Mar. 2014

. Material Purchasing: maintain weekly/monthly budgets, review all open

production to maintain system integrity.

. Inventory Management

. Outside Processes

. Material receiving/ job allocation and BOM

. Management of Incoming inspections

. AS 9100 Aerospace

. ISO 13485 Medical

. ISO 9001 Quality Management

UNITED STATES NAVY

MACHINIST MATE 3rd CLASS / SW

2005 - 2009

. Good old American Boot Camp

. All Shipboard Auxiliary Steam Functions / Maintenance

. Marine Firefighting

References Available upon Request

Contact this candidate