PAMELA J. DUMAS
* ******** *******, **** *, Norwalk, CT
Email: **************@*****.***
SUMMARY
Service focused Executive Assistant with excellent organizational,
troubleshooting and decision-making skills seeking a position with a high
level executive. A self-motivator who works well under pressure, both
independently and as part of a team. Experienced in adapting to ever
changing business needs.
Proficient in the following programs: Outlook, Lotus Notes, Excel,
PowerPoint, Microsoft Word, Company Databases
EXPERIENCE
Gartner, Inc., Stamford, CT
10/2005-1/2014
Executive Assistant to Senior Vice President, Executive Programs
. Handled complex travel for executive, answered calls and emails on his
behalf and took action when appropriate, attended client meetings with
executive, set up welcome to the department and key anniversary calls.
. Heavy interaction with other Executives and their Assistants around the
world.
. Significant calendar management requiring interaction with both internal
and external executives and assistants, as well as consultants and
customers, to coordinate a variety of complex executive meetings.
. Assist with Town Hall Meetings, as well as offsite events and other
meetings.
. Prepare and approve expense reports on behalf of executive.
. Set up and took minutes of client meetings and monthly staff meetings in
house and at offsite locations.
. Assisted in the planning, coordination and execution of major corporate
events requiring long-range planning and execution.
. Backed up the assistant to the head of Corporate Events.
. Worked with IT department in tracking and distributing laptops to entire
department (300+ people both domestic and international).
. Compiled monthly report for submission to CEO.
ENAMICS, INC., Stamford, CT 2004-2005
Office Manager
. Ordered all office supplies, answered company switchboard, booked travel
for 7 individuals.
. Assisted in processing incoming checks, handled Human Resources duties
including onboarding of new hires.
. Processed incoming mail for entire company, entered data for client
billable expenses in Quickbooks.
META GROUP, INC., Stamford, CT 1990 - 2003
Assistant to CEO, Chairman of the Board, Co-Research Director
. Scheduled extensive travel for the CEO, both domestic and international,
both business and personal.
. Managed CEO's extremely busy calendar utilizing Lotus Organizer.
. Composed minutes for various committees as well as the Board of Directors
and scheduled their meetings throughout the year. This included taking
the minutes during these meetings, editing their content, distributing to
attendees and filing in corporate record books.
. Organized and provided onsite administration of various offsite meetings
during the year with attendees numbering from 20 - 1,000. These included
Management Committee, Shareholders Meeting, Sales Meeting, Summer Party,
Holiday Party, etc.
. Maintained a "company store," where all wearable products utilizing the
company logo were kept. Purchased and maintained inventory, handled cash
transactions and distributed products.
. Handled personal matters for executive including booking family travel
and assisting with tracking of personal finances.
. Screened and routed all incoming phone calls and mail, routing to others
when necessary.
. Composed routine correspondence for Executive, including final editing
and proofreading.
. Compiled data for monthly research bonus report to CEO using Excel. This
report reflected bonus payments to 70 research employees.
. Worked at offsite conferences as liaison between prospects/clients and
company personnel.
TEXTRON LYCOMING, Stratford, CT 1981 - 1990
Executive Secretary to the Manager of Administrative Services
. Gained experience in graphic presentations, reproduction efforts,
photographic services, mail processing, travel, and office supplies
through working with these various groups during my employment at
Textron. Started in this role by delivering mail to entire complex.