Customer Service Sales

Iris J. Vega

*** ***** ***, ******** ****, IL *0014

773-***-**** ********@*******.***

Summary

Result- oriented Cash Management Specialist experience in managing multiple tasks and meeting deadlines. Exceptional interpersonal and communication skills with outstanding time-management and organizational abilities to provide staff support. Technically proficient in MS Office Suite, Outlook, System Accounts Processing (SAP) and Infinium AS400.

Fluent in Spanish

Experience

Freight Billing Coordinator 12/2012 – 11/2013

Working World, Inc. – True Value Transportation Department Crystal Lake, IL

Responsible for performing operational support duties such as clerical assistance in a variety of routine daily tasks: review and process daily sales reports and vendor shipping receipts; prepare correspondences for internal and external customers; and participates in special department projects

Cash Management Specialist 2/2012 – 4/2012

Accurate Personnel – PCCR USA, Inc. Crystal Lake, IL

Accountable for accounts receivable and payable activities such as processing receipt of payments and credits; providing exceptional customer service by addressing customer concerns

Cash Management Specialist 9/1997 – 3/2011

OCE North America Chicago, IL

Coordinated accounts receivable and accounts payable activities such as processing receipt of payments, electronic funds transfer (EFT) and credits; daily reconciliation of cash flow; handled employee’s travel and expense reimbursements; monitored vendor accounts; prepared correspondences for internal and external customers; responsible for performing operational support duties such as clerical assistance in a variety of routine daily tasks: review daily sales reports and process customer receipts; and participates in special department projects.

Credit Administrator Specialist 12/1994 – 9/1997

Magid Glove & Safety Manufacturing Company Crystal Lake, IL

Resolved customer’s concerns; negotiated payment plans with customers whose accounts were past due over 30 days; handled accounts receivable activities such as processing receipt of payments and credits; providing exceptional customer service

Education

Associates Degree Business Administration May 1985 Wilbur Wright Junior College

References Available upon request

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