Customer Service Sales Representative

THIEBER ANDRES FLORES SIGLER

MIAMI BEACH, FL. *3141 786-***-**** **************@*******.***

PROFILE

• Experienced in business administration with proven professional & excellent customer

service

• Accomplished to start up the management of private airplanes management entry data

system, arrange business trips for my then employer. Accomplished to start with necessary

civic studies relative to aviation with then employer to build an Heliport

• Communicated with teamwork and advanced experience in Microsoft Office programs

• Handled confidential information with appropriate discretion having the ability to manage

multiple

projects at one time with strong attention to detail

SKILLS

• Bilingual (English/Spanish) with excellent customer service skills and proper telephone

etiquette.

• Project Management and efficiency in observing deadlines and achieving results at correct

time or earlier.

• Proven capability of interfacing with business managers and management of all levels.

• Ability to work well both autonomously and within a team environment.

• Proficient and years of experience in various software applications (MS Office, MS Project

2007, and Windows).

• Knowledge of SAP system in sales

• Knowledge of aircrafts and aviation components and maintenance

PROFESSIONAL EXPERIENCE

Magic Time International, LLC

Sales Representative December 2013 February

2014

Coordinate the reception of orders from customers and process them in SAP system

•

Attend calls from customers and follow up with them about their orders

•

Attend and assist sales manager in needs of the area

•

Manage preparation of company s product price lists to show to customers

•

Manage Microsoft documents for documentation and requirements of customer s orders

•

CIMA Control January 2005

February 2013 Private Airplanes Maintenance Control Administrative Coordinator

Performed administrative tasks such as preparing material requests, estimates, work orders, monthly

•

reports, and equipment update reports.

Managed administrative office duties

•

Assisted engineers and Facilities Manager in tracking, monitoring, and projecting maintenance needs

•

for aircraft.

Assisted in developing policy, procedures, and scheduling and prioritizing preventative maintenance

•

projects. Completed the archiving and updating of installation status reports and inspection reports.

Developed schedules for the expansion of facility and researched prices of equipment/parts to

•

increase sales.

Axa Yazaki

Accountant Clerk Intern

August December 2008

Provided clerical assistant to managers with all administrative duties and accounting data entry.

•

Responded and provided follow up for all customer inquiries and outstanding balances.

•

Responsible for file management and archiving invoices and purchase orders.

•

• Matched vendor invoices with purchase orders and checked for errors

EDUCATION

• Cultural Center Loyola, Humanistic Center July 2010 – July

2012

Certificate in Personal Coaching and Development

• La Universidad Autónoma de Nuevo León, GEIN Consultants January 2009

Certificate in Sustainable Business Start ups

Regiomontana University, School of Economics and Business

n

May 2004 – Dec 2008

Bachelor in Business Administration

n

Regiomontana University, School of Economics and Business

n

2005 2006

Minor in Managerial Leadership and Project Management (Empresarial Leader

n

Ship CDG)

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