Customer Service Administrative Assistant
Resume:
WENDI BOOMERSHINE
****************@*****.***
Executive/Administrative Assistant
Administrative Professional experienced working in fast-paced environments
demanding strong organizational, technical and interpersonal skills.
Confident and poised in interactions with individuals at all levels;
trustworthy, ethical and committed to superior administrative skills.
Detail-oriented and resourceful in completing tasks; able to multi-task
effectively. Capabilities include:
( Reception ( Supervision of Tasks ( MS Office Suite
( Team Player ( Data Entry ( Light Bookkeeping
( Organizational ( Customer Service ( Internet
Skills
( Meeting Organization ( Training
EMPLOYMENT HISTORY
Baden Tax Management 2012-present
Administrative
o Admin of the Real Estate Department
o Prepare Appeal Letters
o Add new and existing clients to databases
o Partially prepare Form 133, 17T, and other various forms for Indiana
Real Estate
o Scan in all forms, PRCs, Notices attach to databases
o Run reports from Databases
o Database upkeep (PTMS & Access)
o Order Property Record Cards
o Email with consultants and assessors
Kelly Services 2009-
2012
Customer Service Representative
o Administrative Functions
o Data Entry
Indiana State Teacher's Association
2008-2009
UniServ Assistant
o Office Manager
o Responsible for day to day office procedures
o Screened telephone calls, inquiries and requests and handled them when
appropriate
o Bookkeeping for the District Council Monies
o Maintained the NEA I&A Membership database
o Correspondence via email, telephone and letter with membership
o Organized meetings
o Typed meeting minutes
o Prepare Grievances and Unfair Labor Practices as directed by the
UniServ Director
Omnisource Corp 2003-2008
Administrative Assistant
o Responsible for vendor database maintenance
o Maintain vendors in three databases, IBM, Maximo, and JD Edwards
o Successfully interfaced and communicated with all levels of staff and
customers
o Spreadsheets on Processed accounts and truck and rail accounts
o Entered contracts into IBM System
Other past professions include: Information Coordinator, Legal Assistant,
and Sales Associate/customer service
EDUCATION/CERTIFICATIONS
Bachelor of Science Degree (Liberal Arts), IPFW
Associates of Science Degree (Supervision), IPFW
PROFESSIONAL DEVELOPMENT
sigerCon (sigerTax) Software
PTMS software (Property Tax Made Simple)
Quickbooks
Grievance and ULP Preparation
Medical Coding
MS Office (up to and including 2010)
* Access
* Excel
* MSWord
* PowerPoint
* MSPublisher
* Outlook
Lotus Notes
AS400
Internet
JD Edwards
sigerTax
Contact this candidate