Project Manager IT

IT Global Business Delivery and Project Management Professional

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BISWAJIT DEY

Mobile: +91-981********; Email: acfd56@r.postjobfree.com

Passport No.: F3198537, US Visa B1/B2 valid till 2017.

CAREER SUMMARY

Profile

. Offering an eventful career of over 13+ years predominantly in the areas

of Software Project Management, Application Development, Business

Analyst, Software Quality Management, Maintenance & Support service

offerings; currently spearheading as Project Manager with Pyramid IT

Consulting Pvt. Ltd., Noida.

. Established credibility in spearheading the entire project management

initiatives end to end right from conceptualization, strategic & project

planning within the set parameters and operational analysis.

. Strong exposure to all stages of SDLC, Test Life Cycle, Bug Life Cycle,

PMP, CMMi Standards and Process improvement areas.

. Extensively worked on ODC (offshore development center) model of

business.

. Delivering projects using Agile software development & delivery

methodologies.

. Through experience in managing projects involving technologies like MVC,

JQuery, LinQ, SQL Server, ASP, VB, .NET and MVC.NET.

. Involve in development & coding activities with MVC, JQuery, LinQ, Entity

Framework.

. Domains like Staffing business solutions, HealthCare management,

Finance/Account management system, E-Governance, G2G & other E-Commerce

applications.

. Demonstrated capabilities in gathering client's requirements,

conceptualizing cost effective and customized solutions, drawing resource

estimates, making presentations and securing client's financial

commitments. Well versed in Project operations management like Invoicing,

Budgeting, Quality and Business Continuity Planning.

. Deft in managing & leading teams for running successful process

operations & experience of developing procedures, service standards for

business excellence. Ability to manage multiple and cross-functional

teams in a global environment.

. Handling & supervising a maximum diversify team size of 40+ resources.

. Conducting & facing external auditors for CMMi & ISO Audits at

organization level.

. Experience in setting up projects & teams from ground zero to high end

delivery team. Train & build the offshore team as per ODC business model.

Education

. Persuing MBA from IGNOU

. PGDBM (Operation), 2008, IGNOU

. MCA, 2001, Agra University.

. B. Sc (Computer Science), 1998, Andhra University

Certifications & Expertise

. ISTQB Certified

. Green Belt Certified

. PMP Knowledge Areas

. Member of PMI Org.

. CMMi Process Areas

. ISO 27001, ISO 14001 Security & Environmrntal management areas

. Quality Analysis & Testing

Achievements

. University Topper in MCA

. Extra Mile Achievement Award

. Best Employee Award

US Clients location visited

. New York

. New Jersy

. Atlanta

. Dallas

Core Competencies

Software Development ( Quality Assurance & Testing ( Business Analysis (

SDLC ( Project Management & Implementation ( Agile development & delivery (

Estimation ( Resource Management ( Quality Processes ( Problem Solving &

Conflict Resolutions ( People & Process management ( Stake holder

Management ( Risk Planning and Mitigation ( Customer Relationship

Management ( Leadership Skills

PROFESSIONAL EXPERIENCE

Company: Pyramid IT Consulting Pvt. Ltd., Noida

Role: Project Manager ( Jan'12-Till Date

Role: Project Lead ( Jun'06-Dec 11

Projects:

. OMS (Operation Management System), a product for end to end staffing

solutions.

. EMS (Email Management System), a product for Mass mailing solution.

. iRecruit,, a product for end to end recruitment management solution.

. AMS (Appraisal Management System), a product for 360 degree appraisal

management process.

. HelpDesk, a product for support & incident management system, to

manage the SLA across all the departments of an organization.

. PyramidCore, an integrated system for automating the organization

process activity across the different departments (HR, Admin,

Accounts, Project Management, Project monitoring & controlling, Task

assignments, Knowledge Management) as per CMMi standards.

. Mobile & Tablet device based Application for Xcite, MiMedix,

Glimpulse, etc.

. Managing development & QA projects Trax CS (Clinical Service), Trax CM

(Clinical Management), Trax DM (Disease Management), HLP (Healthy

Leaving Program) for Alere, Matria health care organization.

. Managing QA projects PMT, KEY & CHAT application for Times Warner

Cable group.

. Samsung US Website Release on Web & Mobile.

.

Roles & Responsibilities

Project Management

. Project Initiation

. Project Planning & Tracking

. Estimation & Scheduling

. Project Monitoring & Controlling

. Risk Management

. People Management

. Problem Solving & Conflict Resolutions

. Team Building & Technical Training

. Stakeholders Management

. Status Reporting & Matrices Management

. Quality Process Management

. Project Auditing for CMMi, ISO27001 (Security Audit) & ISO14001

. CMMi L3 & 4 implementation

Business Analyst

. Exposer in all phases of SDLC

. Excellent Documentation skills

. Developing SRS

. Developing User story's, Use Cases, Process Flow

. Data Transformation Rules

. Data Dictionary

. UML Diagrams

QA Manager

. Developing Test Plan, Test Strategy

. POC development, Test Automation

. Project Quality Reporting

. Matrices Management

. Quality Risk Management

. Quality Reviewing

. Quality process management

Responsibility:

. Spearheading efforts across leading the team and manage end to end

project management delivery in terms of timeliness and quality of

deliverables.

. Planning and estimating for the project, keeping the project plan up to

date and implementing project development plans within preset budgets and

deadlines.

. Involve in day to day coding activity for different modules.

. Participating & facilitating in requirement gathering, issue

clarification, change management and taking sign off from all the stake

holders.

. Dexterously involved in detailed project scheduling, manage scope

changes, on time delivery, delegation of work, tracking the progress,

mitigating the risks, clearing road blocks and prioritization.

. Building a detailed Knowledge Management Plan and ensuring continuous

improvement in Quality and productivity of the deliverables and mitigate

people dependencies.

. Monitoring escalations, critical incidents and issues and preparing root

cause analysis for the same.

. Efficiently handling a team and responsible for delegating work to the

team members, monitoring team performance through timely feedbacks,

thereby, ensuring overall team productivity and quality.

. Defining the team structure and taking care of resource needs while

maintaining a right balance of profitability to the organization.

Selecting right candidates with requisite knowledge, skills and

experience required to execute a defined role.

. Evaluating individual performance against defined objectives and set

performance criteria. Identify poor performers, and initiate necessary

actions to enhance individual and team performance.

. Keeping abreast of technological changes, identify learning gaps within

the team, and plan for training & development of team members in line

with the client vision.

. Proactively working with virtual teams and stakeholders in the matrix

organization, analyzing the support case pattern and providing

suggestions for process improvement.

. Providing a single point of ownership for the service management division

and engaging in relationship management at all levels within the

customers' organization.

. Initiating and participating in various conference calls, receiving

status & progress on current issues, updating the stakeholders and client

teams while handling escalation and during daily operations calls.

. Interacting with the clients to facilitate smooth communication to

understand and analyze the business requirements and also to identify

appropriate solutions for the clients.

. Responsible as a Business Analyst for various projects including web

based, window based & mobile based applications across different clients.

.

Skills

Domain Skills

. Staffing Solution Management

. Finance & Operation

. Health Care Management

. Mobile Operation & Application

. HR process & Office Automation

. Content Management

. E-Governance (G2G & G2E)

Technical Skills

. ASP, VB, .NET, MVC, JQuery, LinQ

. HTML, JS, VBS

. SQL Server, SSRS, SSIS

. Crystal Report

Tools Used

. MS Visual Studio

. MS Visio, Star UML

. MS MPP, MS Office

. JIRA, Green Hopper, FishEye, Crucible, Bamboo

. HP Quality Center, QTP, Selenium, BugZilla, TestLink

. MS TFS, VSS, SVN

US & India Clients

. Matria

. Alere

. Time Warner Cable

. Samsung

. Pyramid Consulting Inc.

. XCite

. MiMedix

. Glimpulse

. Delhi Govt (NIC, Finance, Pay & Accounts, Education Departments)

. Managing a large Development & QA team with multiple projects

deliverable.

. Aggressively involve in the activities like Test Planning, Test

Management, Test Strategy, etc.

. Developing POC for many sw development & QA Automation projects.

Company: Principal Account Office (H.Q), GNCT of Delhi

Role: Lead Programmer ( Jan'04- May 06

Role: Programmer ( May'02- Dec 03

Projects:

Principal Account Office (H.Q), Govt Of Nct Of Delhi

Projects:

. PAO-2000, Financial Package.

. Electronic Clearing System ( ECS)

. Unique ID allotment & Management System.

. Administrative Resources Information Management System

. Retirees Information Management System.

. Uniform Payroll Management System.

. "www.coa.delhigovt.nic.in"

Responsibility:

. Computerized the entire department & all of its branches daily works in

phase manner by developing different required S/W packages.

. Centralization of all Application Package running for current department.

. System study, requirement understanding, requirement development and

technical proposal submission for proposed computerized system for the

department.

. Development of the web & window based application packages.

. Implementation, Providing Training & Coordinating All the 25 Pay &

Accounts Offices of Delhi Govt. and there corresponding 1,600 DDO Offices

for application packages.

. Monitoring & Managing the Technical and implementation Team for

development & implementation of the application packages.

Company: National Informatics Center, GNCT of Delhi

Role: Programmer Trainee ( July'01- April 02

Projects:

. Computerization of service department.

. Computerization of service department.

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