Quality Control Customer Service

Lori Ann Fesig

Ready, willing, and ABLE

Pottsville, PA

**********@*****.*** - 570-***-****

I am a dependable, hard working, concientious female with excellent driving skills in desperate search for

a company worthy of my quality work skills. I've heard many good things about your company and would

seriously welcome the opportunity to work for youl, I would not let you down.

I have 5+ yrs experience on stand up, high reach fork lift, and close to 1yr. on gas sit down fork truck.

I maintained my own records while operating my cooperation under contract for Fed Ex Home Delivery and

know my way around on the computer. In the past 5yrs of employment i have missed only one day of work.

Please consider me for a position within your company. I am willing to learn anything and enhance your

companies reputation anyway I can.

WORK EXPERIENCE

Fed Ex Home Delivery

LORI'S DELIVERY SERVICE, INC. - Pottsville, PA - February 2011 to October 2013

MY RESPONSIBILITIES INCLUDED:

Exclusively owned and operated all phases of door to door delivery business.

Owned 2008 Ford stepvan 14ft., class C license.

Completely responsible for any and all maintainence to vehicle according to Fed Ex specs and D.O. T.

Regulations.

Using only my maps, I've learned 75% of all homes and businesses in 15+ different zip codes in Schuylkill

County. Also responsible for decifering where to start and end my route, taking all determining factors into

consideration.

Much of this job dependent upon time, as well as my decision-making talents my hardest responsibility.

ACCOMPLISHMENTS

Packages delivered to proper addresses

Delivered in respectable and timely manner

Operated business and vehicle according to D O T regulations and per agreement with Fed Ex .

There is so much I've learned through this work experience. Not only during this brief 5 yr span, but my father

owned and operated his own Fed Ex route for 15 yrs., which I assisted him with for many of those yrs. My ex-

husband also had a route for yrs which I trained and assisted him with.

SKILLS USED

Passed Fed Ex Drivers School in Philadelphia in 2004

Quality Customer Service

Inventory skills

Maintainence planning and scheduling

Superior organization and time management

Quality control

Professionalism

Massive Multi tasking capability

Self control

Fed Ex Home Delivery route sub-contractor

G.H. HAMMER, INC. - Saint Clair, PA - February 2008 to January 2011

Responsibilities

Decifer which way to go each day (out of 12 zip codes)

Daily vehicle maintainence overview

Load truck

Deliver over a hundred packages per day, mostly residential

Deliver in a accurate and timely manner

Accomplishments

Fortunate to meet many terrific people around our county

Navagational (sense of direction with accute accuracy)

Safe Driving

Great Increase in Peripheral Vision

Multi tasking

Quality Control

Bartender/Waitress

Julian's Tavern - Pottsville, PA - August 2007 to January 2008

Responsibilities

Serve Drinks and Food

Accomplishments

Working part time evenings while attending college

Skills Used

Organization

Multi Tasking

Bartender/Waitress

Second Mountain Rod n Gun Club - Orwigsburg, PA - August 2006 to January 2007

Responsibilities

Club activities/ handle money

Serve Drinks and food

Handle members questions and concerns retail sales environment, maintain good healthy conditions at all

times

Delivery Helper/ Driver

Bob's RPS - Cressona, PA - March 2004 to March 2006

Responsibilities

Accurate delivery of packages

Load and unload packages

Customer Relations

Handling of Packages properly

Accomplishments

Helped my father with his

over zealous delivery business.

Skills Used

plotting route

timing of deliveries

Utility Worker (forklift op, quality control, line lead, etc)

Exide Battery (Distribution Plant) - Laureldale, PA - October 1988 to July 2003

Responsibilities

Approved Forklift Operator for High Reach electric lift, and gas sit down truck

Paletizing

Shrink Wrapping

Packaging

Production Line Lead

Quality Control Inspector

Cleaning, Dressing, Inspecting and Labelling of batteries

Trained and Guided new and temporary employees

Accomplishments

Placement of pallets high up in warehouse

Best Production Line around

Skills Used

Safe Forklift driving

Palatizing

Shrink wrapping

Safety procedures

Inspection

Quality control

Organization

Warehouse Worker

Precisionaire inc. - Auburn, PA - March 1987 to October 1988

Responsibilities

Production line worker

Warehouse worker

Quality control

Inspector

Accomplishments

Fine tuned my multi taski g abilities

Learned more about end to end process of production of a company

Skills Used

Organizational

Quality of inspections

Various others as stated prior

Self Employed, wholesale,retail sales

The Scoop House / The Scoop Mobile - Auburn, PA - April 1985 to May 1987

Responsibilities

Designed n built our own ice cream truck,

Also stand in the farmers market

My husband and i

EDUCATION

30 credits achieved, no certification yet in general course pertinent to Nursing Program

Lehigh County Community College - Tamaqua, PA

2005 to 2008

None in Rn nursing program

POTTSVILLE SCHOOL OF NURSING - Pottsville, PA

2007 to 2007

Business, and work study program

Blue Mountain High School - Orwigsburg, PA

1978 to 1992

SKILLS

vast amount of work since age of 13, sales,,marketing, etc. not mentioned on this resume.

CERTIFICATIONS

High School Diploma

1982 to Present

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