Insurance Medical

Florette De Freitas

**** ***** *******, # **, ********, NY 11235

C 718-***-**** . ***********@***.***

Qualifications Summary

Internship: SUNY Downstate

Medical Center

September, 2010 February, 2011

hands on training.

Professional experiences, a strong background providing administrative

support with education and practicum as a communicator with an Insurance

company.

. Billing & Coding: Prepared to ensure completeness, accuracy, proven

skill in completing necessary documentation and data-entry relating to

billing and claim information. Ensuring compliance with established

regulations and protocols.

. Administration & Organization: Skilled at supporting and directing

administrative procedures, facilitating communication between

stakeholders, and maintaining complex filing and documentation systems.

Remarkably organized and efficient supporting overall accuracy and

efficiency.

. Communication: Exceptional interpersonal, verbal, and non-verbal

communication strengths to ensure constructive collaboration with

healthcare providers, third-party entities, and internal constituencies.

Quickly establish rapport and support positive and productive work

environments.

. Key Strengths: Word, and Excel, and Eagle program proven ability to

rapidly master new programs, applications, and operating systems.

Creative problem solver, with a record of spearheading initiatives to

simplify and improve work procedures.

Education

Kingsborough Community College - 2008 - 2009 Brooklyn NY

NHA Certificate (National Healthcareer Association) Certified Billing &

Coding Specialist (CBCS) 1255-9092

. Gained comprehensive understanding of governing regulations

and international coding standards, such as CPT and ICD-9

coding.

Professional Experience Various Companies, in Manhattan, New York

(Temporary jobs)

Administrative (2004 - 2013)

. Downstate Medical Center, 2013: Update and verify

patient's insurance. Using Eagle program.

. Gay and Lesbian Advocates and Defenders Organizing 2007:

Selected the best art pieces from clients and scheduled

meetings for GLAD art shows in the US

. Metro Plus, 2007: Reviewed and processed member medical

records, ensuring accuracy of payment information.

. HSBC, 2007: Processed and update employees' business

travel information.

. Ballet Jewells, 2006 - 2007: Recognized for exceptional

professionalism and building strong customer relations

while fulfilling order specifications from online

clientele.

. First Republic Bank, 2007: data-entry, updating client's

information.

. City Valet, 2005: Served a key liaison between clients and

chauffeurs, maximizing communication and ensuring timely

and quality delivery of services.

. Solomon Schechter School, 2004: Monitoring and updating

student attendance records.

Teachers Insurance Annuity Association (TIAA-CREF), New York, NY

Production Support Specialist (1986 - 2003)

Attainment of production deadlines for this Fortune 500 financial services

company. Created production problem logs; analyzed immediate problems,

recommended course of action to unite management, implemented solutions.

Programming and oversees payroll and vacation checks for over three

thousand associates.

. Partnered with internal users on productions issues,

providing targeted education for executing batch

applications.

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