Customer Service High School
Resume:
Roshanay Wolfe
Los Angeles, CA 90044
********@*****.***
.
Education:
Everest College, Gardena, CA
**/****-*******-******* ************** Diploma
South West Community College, Los Angeles CA
09/2010-06/2011 Teacher Assistant Certificate
Charles Zupanic High School (home school), Rialto CA
High school diploma
Administrative skills:
Charting
Insurance billing
Dental charts
Coding
Customer service
Microsoft Office
Basic accounting
Appointment scheduling
Typing 45 wpm
Medical terminology
Dental terminology
Filing
Data entry
Report writing
Vitals
Insurance verification
Ability to multi task
Exceptional communication skills
Trusted key holder
Multi-line telephone talent
Strong client relations
Certificates
Health Insurance Portability Accountability Act (HIPAA certified)
CPR certified
Professional skills__
Medical Assistant
Light Touch Healing Center
2013
Prepare clients for requested services
Performed physical therapy
Exceptional role in handling a variety of customers while maintaining clerical duties
Performed laser treatment . Answered phones . Billing
Medical Administrative Assistant
Cedar Sinai Surgical Group
2013/2013
Prepped clients for doctor
Took vitals
Took soap notes
Called different hospitals to book surgeries
Office Assistant
ITC Diligence
2010/2011
Provided customer service by smiling and greeting clients
Implemented a paperless classified system, which improved precision and data entry, and cut costs of paper significantly.
Accurately maintained the classified orders cash drawer
Prepare clients for requested services
Receptionist
Morningside High School
2009/2010
Praised by the principal for organizational skill, attention to detail, and excellent customer service attitude
Calmed down the angry customers and tried to find the problem and fixed it right away
Exceptional role in handling a variety of customers while maintaining the clerical tasks
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