Customer Service Representative

Shereeka Thomas

*** ***** ******** **.

Lexington. SC 29073

910-***-****

**************@*****.***

Objective

A challenging position as a Customer Service Representative, with an opportunity for a

challenge and personal growth.

Experience

Sales & Marketing

• Achieved bottom line results

• Demonstrate the ability to achieve desired results

• Developed successful administrative strategies

• Understand and apply basic statistical methods

• Attain results without negative side effects

Communication

• Proven ability to communicate effectively

• Excellent data entry skills

• Mediated between volunteers and staff to maintain harmonious working relationships,

and maximize volunteer job satisfaction within the limitations of the program

• Verbal and written communication skills

Computer Usage

• Worked with computer analyst in development of computerized reports.

• Maximize the benefits of computer skills

• Possess a strong knowledge of computer skills

Employment History

2014-2014 Recruiting Solutions-Medical Provider-

2013- 2014 Time Warner Cable- Customer Solution Rep (Call Center)

2012-2013 Teleperformace- (DIRECTV)-CSR-Billing (Call Center)

2010-2011 ACS Humana- Billing, Enrollment, Pharmacy Claims, and Collection (Call Center)

2006-2008 Mr. Beach Bingo

Education

2014- Present Ultimate Medical Academy- Medical Office and Billing Specialist

2010-2012 Ashford University Online- -Criminal Justice - 40 Credits

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