Sales Customer Service

TOBY L. HUFF

*** **** ***** *****

Columbia, SC *9229

704-***-**** cell

SUMMARY OF QUALIFICATIONS

MRO and Industrial Sales (Composites One/PolyGard)

Technical Sales (Rotational Molding, Composites, Injection Molding, Supplier, Distribution &

OEM)

Capital Equipment Sales (OEM and Distribution)

Cutting Tools & Abrasive Products (Composites One-PolyGard)

Safety Equipment and Related Products (Composites One-PolyGard)

Tapes & Adhesives Products and demonstrations (Composites One-PolyGard)

Plastics (Roto Molding (25 years), Vacuum Forming, Blowmolding, Injection Molding,

Extrusion)

Cold Calling

Sales Engineering (Design)

Customer Service and Maintenance

New Customer Development &Servicing for MRO

Installations and Set-up

Contact Management Programs (ACT, Vanilla Soft, B2B)

Fiberglass Molding & Engineering Products

Cost Quote (Bidding & Estimating)

Marketing Surveys

Personal & Business Computer Skills

Budgeting & Forecasting (Sales)

Military Specifications

Trade Show Operations

TOBY L. HUFF

108 Glen Knoll Drive

Columbia, SC 29229

704-***-**** cell

(e-mail; **********@***.***)

WORK HISTORY

Unibind (Alpharetta, GA)(based out of Columbia, SC)

03/2013 to present

RESPONSIBILITIES; Establish new accounts and maintain the new accounts acquired. Sales

& demonstration of Binding Equipment and supplies. Sell to Schools, Accountants, Engineering

Firms, Attorneys & other businesses that require binding of documentation and other materials.

Area coverage includes Charlotte, NC, Columbia, SC, Greenville, SC, Spartanburg, SC,

Charleston, SC, Augusta, SC & Augusta, GA. Other responsibilities include cold calls, quoting,

customer follow-up, setting up appointments & managing my own time working out of a home

office. Have an established database of accounts and prospects that are maintained daily.

Sukano Polymers Inc. (Duncan, SC)(based out of Columbia, SC)

08/2012 to 3/2013

RESPONSIBILITIES; Setting up the Containers and Non-wovens Channel of business.

Development of new business strategies to reaquire past customers and prospects that had been

neglected. Called on prospects and customers that focused on Blow-molding, Injection Molding,

Rotational Molding and Non-wovens covering the area east of the Mississippi. Researched and

entered the appropriate information on these Plastic Molding segments in a format that allowed

for initial sales calls to discover more contact information and products that these companies

would use. Products and services sold through Sukano Polymers Corp included Additives,

Masterbatches and functional products such as Antistats, Release and Processing Aids,

Nucleating agents, Impact Modifiers, Optical Brighteners and Color Masterbatches to name a

few. Proficient at setting up a database and maintaining the follow ups, setting up the visits and

closing the sale. Developed E-mail marketing strategies to procure new business and maintain

present business.

Unibind (Alpharetta, GA) (based out of Columbia, SC)

08/2010 to 8/2012

RESPONSIBILITIES; Establish new accounts and maintain the new accounts acquired. Sales

& demonstration of Binding Equipment and supplies. Sell to Schools, Accountants, Engineering

Firms, Attorneys & other businesses that require binding of documentation and other materials.

Area coverage includes Charlotte, NC, Columbia, SC, Greenville, SC, Spartanburg, SC,

Charleston, SC, Augusta, SC & Augusta, GA. Other responsibilities include cold calls, quoting,

customer follow-up, setting up appointments & managing my own time working out of a home

office. Have an established database of accounts and prospects that are maintained daily.

Plastics Process Solutions (Concord, NC)

10/2009 to 8/2012

RESPONSIBILITIES; Acting as a Manufacturers Rep to take care of the Renosol Customer

Base & Prospect base of accounts under development for custom molded & proprietary

Rotationally Molded Products. Took care of Customer Base as well as potential new business.

Specialized in former customers & prospects that wanted to convert Fiberglass, Sheet Steel,

Vacuum Formed & other processes to Rotational Molding. Did 3-D basic drawings from

customer specifications, made up customer information forms (weight calculations, part layouts

to determine machine size for running parts, recommended materials, mold layouts to maximize

machine capacity, mold design, secondary operations, etc.). Called on companies mostly in the

NC, SC, GA area, but was not limited to other areas of the country.

This job required a thorough understanding of the Rotomolding process & its capabilities and

how to develop it against other processes to make it competitive for customers. Value

Engineering is a big part of how work was achieved to gain business using this process.

Renosol Corporation (Greenville, SC)(based in Charlotte, NC)

12/2008 to 10/2009

RESPONSIBILITIES; Design & Development for custom molded & proprietary

Rotationally Molded Products. Took care of Customer Base as well as potential new business.

Conversion of Fiberglass, Sheet Steel, Vacuum Formed & other processes to Rotational

Molding. Did 3-D basic drawings from customer specifications, made up customer information

forms (weight calculations, part layouts to determine machine size for running parts,

recommended materials, mold layouts to maximize machine capacity, mold design, secondary

operations, etc.). Called on companies mostly in the Southeast States, but was not limited to

other areas of the country. Have potential new business following and established Contact

Database of leads and other potential business due to the shutdown of Rotational Molding

Operations in Company.

Composites One / PolyGard (Rock Hill, SC Distribution Center)(based in

Charlotte, NC)

10/2005 to 11/2008

RESPONSIBILITIES; Technical Sales to Cultured Marble, Boat Manufactures, Fiberglass

Fabrication Shops & any other business that involved Composites & Fiberglass materials.

Worked on the development of the MRO program selling 3M lines and other brand name lines

with accessory items such as gloves, suits, tapes, tools, abrasives, waxes, compounds, etc.

Maintained an existing base of accounts & development of new accounts in North Carolina. Sold

Resins, Gel Coats, Fiberglass, Mold releases & many other product for Composite & Fiberglass

Industry. Participated in Trade shows. Provided in plant training & support for our products &

product lines. Set up visits with vendors. Worked out of a home office in Charlotte, NC area.

Worked from my own Laptop Computer & maintained necessary office equipment to operate

an organized home office.

McCann Plastics Inc. (N. Canton, OH)(based in Charlotte, NC)

9/2004 to 7/2005

RESPONSIBILITIES; Technical Sales to Plastic Rotational Molders. Maintain a small

existing base of accounts & development of new accounts in the Southeast US. Sold Natural &

Compounded Resins, Dry Colorants, Color Concentrates. Participated in planning, set up &

working at Association of Rotational Molders Trade shows. In the several months with this

company I had been able to re-establish a credible amount of business lost due the lack of

attention with past accounts. This is a very competitive market. Worked out of a home office in

Charlotte, NC area.

ZYVAX, Inc. (E. Ellijay, GA)(based in Charlotte, NC)

6/2001 to 2/2004

RESPONSIBILITIES; Technical Sales to Plastic Rotational Molders, Cultured Marble

Companies, Fiberglass & Boating Industries. Sales & demonstration of Mold Releases & Mold

Release systems. Worked into the rubber industry as well to develop sales. Maintained an

existing base of accounts & development of new accounts in the Southeast US, Continental US &

Canada. Participate in planning, set up & working at scheduled Trade Shows. Work out of a

home office in Charlotte, NC area.

REDUCTION ENGINEERING /ACCU-GRIND / ALLIANCE WITH

CONAIR (Kent, OH)(based in Charlotte)

2/1999 to 4/2001 Southeast Technical Sales

RESPONSIBILITIES; Technical Sales to Plastic Rotational Molders, Plastic Color

Compounders & Plastic Material Manufacturers across the Southeast. Selling pulverizing

equipment to Rotational Molders & PVC Pipe Manufacturers. Sold Conair Pelletizing

equipment, sharpening services, new cutting rotors granulators, material conveying systems &

other capital equipment. Generated new leads, maintained existing base of accounts, worked

trade shows, participated in ARM (Association of Rotational Molders). Responsible for setting

up ACT database of accounts on the computer & maintaining all records. Worked out of home

office. Managed 1 customer service rep. based in Etowah, NC. The items sold are too numerous

to mention in this resume. Main niche is in Rotational Molding & selling Capital Equipment &

Services to many facets of the Plastics Industry (Color Compounders, Extruders, Injection

Molding, polymer material manufacturers).

TRA COATINGS CORP (Cortland, OH)(based in Charlotte, NC area)

10/1995 to 12/1998 Southeast Sales Director / Technical Sales

RESPONSIBILITIES: Hired to set up an office for sales in 10 Southeastern States

Territory extended to States outside of the Southeast after the third year to include any & all

prospects & customers not being taken care of by myself & one other technical sales person

covering rotational molding. Sold Mold Releases (both permanent & semi-permanent) mainly to

Rotational Molders but also sold to molders in the rubber industry. Touched on sales of mold

releases to the rubber & vacuum forming industries as well. Part of the sales strategy was to

offer technical training of mold release application, consulting & troubleshooting any & all

problems pertaining to the Rotational Molding process. Customers acquired & maintained

included Chem-tainer (several plants nationwide), General Shelters, Stirling Technology, Go

Plastics, GA, Iron Mountain Forge (div. of Little Tikes), & about 20 other new & 60 existing

rotational molders.

AMERICAN POLY (Zeeland, MI)

1/1994 to 10/1995 Sales Engineer/Customer Service

RESPONSIBILITIES: Hired to supervise the teardown & reassembly of the rotocast machine

bought from Rubbermaid. Reassembly included supervision & hands on assembly of the super

structure, oven and cooling chamber. Water & Electrical hook-up were done by hired

contractors. Other responsibilities included working the industry trade shows, inside sales,

organizing new & past customer/prospect files, selecting & purchasing materials for the rotocast

division, quoting custom rotocast business, design of custom & proprietary rotocast product &

other duties that would relate to technical input and sales of rotocast product. Worked with

machine operators to train in use of release agents, setting up the arms (balancing, rotation

speed, etc.), pulling parts out of difficult molds and secondary operations (trimming, spin-

welding, etc.). Managed two outside Sales Reps.

ENGINEERED PRODUCTS SALES (South Bend, IN)

11/1991 to 12/1993 Sales Engineer/Manufacturers Rep

RESPONSIBILITIES: As Sales Engineer, did design & development of custom Rotational

Molded Products for customers and prospects. This included part drawings, handling the design

of molds, Mold Layouts for specific Rotomolding machines to maximize part pricing & machine

capabilities, revisions to the product if needed.

As Manufactures representative, was responsible for calling on and developing new prospects

and customers that required needs in Injection Molding, Rotational Molding, Vacuum Forming,

Plastic Extrusions, Metal Stampings and Screw Machine Products. Called on and served major

accounts in Indiana, Michigan, Illinois and Ohio. Other duties included prospecting at trade

shows searching for proprietary products and setting up customer files and leads on IBM

personal computer.

SNELLING PERSONNEL SERVICES (South Bend, IN)

12/1987 to 11/1991 Office Manager & Recruiting Specialist to Plastics

Industry

RESPONSIBILITIES: Personnel placement & recruiting for the Plastics Industry. Heavy

concentration calling Rotational Molders about available candidates with industry experience

and recruiting for rotational molders with specific personnel requirements. Called on other

plastic manufacturers (injection molders, blow molders thermoformers, extrusion companies,

etc.). Managed and trained up to 10 Professional Employment Counselors at a time. Finished

1990 in Top 100 of the Snelling System (Nationwide).

SPIN-CAST PLASTICS, INC. (South Bend, IN)

12/1976 to 12/1987 (Sales Manager 1979-1987)

RESPONSIBILITIES: Maintain & develop sales for custom rotational molding segment of Spin-

Cast Plastic's business. Design & costing of roto-molded plastic parts. Part Design, Mold Design,

Mold Layout & secondary tooling costs. All aspects of trade show operations. Development of

leads in different marketing segments such as marine, Agricultural, Recreational Vehicle, Trash

Container and Automotive Industries. Sales budgeting. Education and development of new

projects & proprietary products. Final say on quality.

1977 to 1979 (Material Handling & Truck Driver)

RESPONSIBILITIES: Routing & delivery of custom and proprietary roto-cast products.

Learned how to organize plant space for staging deliveries in advance. Drove and maintained

tractor-trailer rigs and other delivery vehicles.

3/1977 to 6/1978 (Spin-Welder)

RESPONSIBILITIES: High volume production spin-welding of plastic fittings.

12/1976 to 3/1977 (Machine Operator)

RESPONSIBILITIES: Set-up and operation of rotational molding machines.

EDUCATION

PURDUE UNIVERSITY (Business/Engineering)

INDIANA UNIVERSITY (Business/Sales Management)

DALE CARNEGIE SALES

DALE CARNEGIE SPEECH & HUMAN RELATIONS

LASALLE HIGH SCHOOL (South Bend, IN)

References;

David Scott (Composites One); 704-***-****

Lacey Miller (Composites One); 770-***-****

Greg Shook (Extreme Knive) 330-***-****- (work phone) & 330-***-**** (cell phone)

Martin Toth (DuPont Coating & Release Systems) 330-***-**** (work phone) &

330-***-**** (cell phone)

Nancy Layman (Zyvax) 706-***-****

Eric Strom (formerly with Spin-Cast Plastics) 561-***-**** or 865-***-****

Bill Page (Renosol Corp) 864-***-****

Larry Adkisson (Renosol Corp) 734-***-****

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