Project Technical

EXPERIENCE HIGHLIGHTS

Technical Writer

. Technical writer with over 7+ years' experience, including manual

creation and development

. Acquire and compile pertinent technical data from vendors and engineers,

and assist in preparing technical specifications

. Acquire and organize product specifications, engineering documents,

drawings and datasheets

. Create, maintain and develop Acrobat documents, including fill-in forms.

. Create documentation and recommends development improvements and

enhancements related to the workflow processes

. Design, develop, execute and update content and graphics using CSS,

HTML/XHTML, JavaScript, Acrobat, Photoshop, and Illustrator

. Design and develop technical documentation using company style

guide/brand standards

. Experience working in the oil & gas and power generation industries with

various equipment packages including gas turbines, generators, gearboxes,

electric motors, pumps, filtration, fuel systems, heat exchangers,

control systems and instrumentation.

. Experience working with engineering documentation (i.e. P&IDs, Assembly

Drawings, Bills of Material, & Specifications)

. Gather and obtain all relevant information from various sources for

writing assignments.

. Identifying information by categorizing, estimating, recognizing

differences or similarities, and detecting changes

. Interview the subject matter experts (project engineers, developers,

field service technicians) to create and maintain help files, release

notes, user guides, and other written material

. Research technical and engineering information, including drawings, data

sheets, user manuals and specifications for project comparison

. Technical experience working with database management systems, XML, and

HTML/CSS

. Write and edit various technical documentation as assigned including

vendor documents (Catalogs & Cut Sheets, Data Sheets, User Manuals, etc.)

and technical reports

. Write and edit technical, training and product manuals as well as

instructional material (job-aids)

. Write and edit various marketing materials including web content,

presentations, and trade articles

. Write and develop technical documents for programmers, field service

technicians, and end-users.

EDUCATION

DEVRY UNIVERSITY, Houston, Texas

. Bachelor of Science Degree Apr 2012 - June 2013

Major: Technical Communications with Web Content Specialty - GPA 3.9

. Bachelor of Science Degree Aug 2009 - June 2011

Major: Computer Information Systems with Technical Design - GPA 3.8

WEST GEORGIA COLLEGE, LaGrange, Georgia Jan 1996 - May 1997

. Associate of Applied Science

Major: Accounting / Information Technology - GPA 3.7

TRAINING

CERTIPORT, American Fork, UT

. Microsoft Office Specialist (MOS) - Certified Specialist in Microsoft

Office Applications May 2005

TECHNICAL COMPUTER SKILLS

Programming Languages ( XHTML/XML /HTML ( Visual Studio (C#,

Java, ASP.NET)

Platforms/Operating Systems ( DOS ( Windows 9x/NT/2000/XP

Applications ( Adobe Creative Suite CS5

(Acrobat, Dreamweaver, Flash, Framemaker, Illustrator,

Photoshop and Robohelp)

< CorelDraw Graphics Suite X5

(Corel Capture, Corel Photo-Paint, and

CorelDraw)

( Microsoft Office 2007, 2010

(Access, Excel, Outlook, PowerPoint, Project,

SharePoint, Word and Visio)

EMPLOYMENT HISTORY

. Cameron (Contract via Mac Incorporated) Houston, Texas

TECHNICAL WRITER II Sept 2013 - Present

- Conduct interviews with subject matter experts in both production and

engineering departments to develop and write work instruction and

other process materials.

- Observe production activities to determine operating procedure detail

for writing assignments.

- Organizes material and complete writing assignments regarding

troubleshooting drilling systems offshore products; Interpret

troubleshooting process flow diagrams and product repair logic.

- Participate in project planning; estimate hours and resource

requirements for project completion.

- Study sketches, drawings, parts lists, specifications, mock-ups and

product samples.

- Write technical direction on product announcements, marketing

brochures and specifications.

- CRM Business Analyst:

> Develop training materials and lead internal training sessions

related to CRM.

> Establish processes for optimal management of CRM application

> Prioritize and manage development and implementation of

enhancements and changes

> Provide CRM development and support services; Analyze and resolve

CRM program issues

> Research new features and functionality to provide recommendations

. Siemens Energy (Contract via StaffLogix) Houston, Texas

TECHNICAL WRITER / TECHNICAL PUBLICATIONS SPECIALIST Feb 2013 - Sept

2013

- Conducted interviews with subject matter experts to gain understanding

of project specifics.

- Ensured operational processes align with the contract, procedures and

quality system

- Produced graphical illustrations and updates to technical descriptive

including assigning metadata values to electronic documentation

- Researched and compiled technical and engineering information,

vendor/manufacturer catalogs, drawings, and other data related to

operation, maintenance and service of equipment produced.

- Responsible for the writing and editing of complex technical

documentation to develop Operation & Maintenance manuals for large

complex equipment packages

- Wrote and reviewed the project specific document management plans;

Manipulated and assembled package support documentation.

- Wrote about various equipment packages including gas turbines,

generators, gearboxes, electric motors, pumps, filtration, fuel

systems, heat exchangers, control systems and instrumentation.

EMPLOYMENT HISTORY (continued)

. BPM Microsystems Houston, Texas

TECHNICAL WRITER / TRAINING ADMINISTRATOR Jul 2012 - Jan 2013

- Created and wrote user documentation for department training

materials, including how-to guides and instruction manuals.

- Prepared, reviewed and revised daily process instruction and evaluates

effectiveness

- Provided training to the project team in relation to document

management tools

TECHNICAL SUPPORT ENGINEER I Jul 2011 - Jul 2012

- Analyzed device issues; Assist customers with software installation

and software and hardware troubleshooting; Communicate customer

project deadlines

- Demonstrated advanced database skills with broad knowledge of various

database systems

- Responsible for RMA processing; Handle PO processing;

Creation/escalation of issue tickets

- Reviewed complex algorithm code for accuracy

. MG Medical Supply Houston, Texas

TECHNICAL CONSULTANT / WRITER Jun 2010 - Mar 2011

- Created access database system; Maintain SharePoint and/or FTP sites

- Created and Wrote manuals, guidelines and other materials to assist in

company operations including writing instruction documentation

concerning the preparation of proposals, quotations and processes

- Provided detail feedback to management team on current quotation

- Worked with management team on preparing form documentation via Adobe

Acrobat

. Technip USA Houston, Texas

ENGINEERING TECHNICIAN Dec 2006 - Apr 2009

- Developed Process Engineering library database; created and wrote

process for checking information in and out of the library; Acted as

primary source for data retrieval and maintenance

- Generated new and modified existing technical publications, processes

and procedures

- Maintained the computer software of the Engineering Group with updates

and installations

- Reproduced (edit/format), write and distributed catalog and control

technical documentation

- Responsible for creation and maintenance of form templates in PDF

format.

. Foster Wheeler USA Houston, Texas

DOCUMENT CONTROL SPECIALIST I Feb 2006 - Dec 2006

- Provided research services for operating and technical reports as

needed

- Maintained complete work records, assist in document layouts, review

sketches and diagrams

- Managed the flow of correspondence; ensure documents are accurate and

comply with company standards; submit project documentation for

approval, and transmits approved documentation

- Verified technical documentation to ensure quality of technical

publications by applying quality control processes; Provided framework

and coordination of final job books

ENGINEERING ADMINISTRATOR TO PROJECT MANAGERS Dec 2005 - Feb 2006

- Prepared, wrote and edited documentation pertaining to engineering

projects

- Organized materials and completed writing assignments according to

company guidelines

- Produced information materials including manuals, bulletins and

general data reports

REFERENCES AVAILABLE UPON REQUEST

Contact this candidate