Medical Assistant Customer Service

Stephany S. Marshall

**** ********* ****

Columbus, Ohio 43232

***************@*****.***● 614-***-****

Personal Statement: As the result of over seventeen years of direct employment in the medical profession,

versatility, increased levels of responsibility, skillsets focused upon detail and accuracy, as well as meeting and

exceeding professional goals, objectives, and deadlines, have all been demonstrated in such medical capacities as

direct care and administration.

Work Experience

Medical Assistant (March 2014-May 2014)

OSU Outpatient Preoperative Assessment Center, Columbus, Ohio

Employed as a professional and versatile medical assistant performing electrocardiograms, vital signs, chaperoning the

physicians and nurses with patient procedures and scheduling medical appointments for patients.

Medical Scheduling Coordinator (April 2013-March 2014)

Ohio Health, Columbus, Ohio

Worked as an efficient team player scheduling cardiology procedures: electrocardiogram, echocardiograms, heart catheters, and

electrophysiology pacemaker procedures.

Medical Scheduling Coordinator (January 2004 – April 2013)

Ohio Health, Dublin, Ohio

Worked as a team player to schedule a diversity of medical office procedures: Cat scans, MRIs, mammograms, heart

catheters, and X-Rays, as well as daily assistance in the completion of the Health-Checks to allow for accurate ICD-9

coding and billing.

Medical Office Assistant (March 2000 - January 2004)

Brice Road Family Health, Reynoldsburg, Ohio

Worked as a versatile office medical assistant preforming the following duties: authorizations for medical procedures,

front office registration, scheduling, payment posting, ICD-9 coding, medical filing, and stand-in emergency back

office medical assistant when staff was limited.

Medical Assistant (November 1993 - February 2000)

Master Family Practice / Main Street Medical Center, Columbus, Oh

Efficiently performed in all the clinical areas of these medical facilities. This included patient floor, physical therapy,

radiology, and medical laboratory

US Army Medic (June 1986 - February 1988)

UNITED STATES ARMY, Oahu, Hawaii

Army medic recruited to work at the Tripler Army Medical Center in Hawaii. Worked male and female surgical wards

preforming wound care, injections, catheter insertions, electrocardiograms, burn treatment care and post mortem

procedures.

EDUCATION:

Larock Academy Columbus, Ohio (May 2014-July 2014)

Phlebotomy Curriculum

Currently pursuing ICD-9, ICD-1O, CPT, and HCPC National Coding Certification

AAPC/American Academy of Professional Coders (January 2014-present)

Medical Office Assistant Certificate

American School of Technology, Columbus, Ohio (October 2000 - April 2001)

Medical Assistant Diploma

Aristotle Institute of Medical and Dental Technology, Westerville, Ohio (June 1992 - August 1993)

Army Medic Diploma

Academy of Health Science US ARMY, San Antonio, Texas (November 1982 - March 1983)

SKILLS SUMMARY:

Professional, motivated, and efficient with seventeen years of experience in the medical office environment including

scheduling, medical coding, front office registration, and customer service etiquette. Additional skills include patient

care, medical injections, blood draws, electrocardiograms, physical therapy, radiology, and much more.

Contact this candidate