Customer Service High School

Location:

Posted:

August 13, 2014

Renee Robson

Phone: 702-***-**** E Mail: *****.****@*****.***

Objective

I wish to provide my skills to an organization that expects dependability, established work history, multi tasking capabilities,

excellent customer service skills, organization, management and communication. I look forward to working in any

capacity that will foster growth and advancement within the organization.

Experience

Surgery Coordinator, Westfield Eye Center 1990 to Present

Responsible for surgery scheduling for numerous surgeons at a variety of surgery centers, maintain a detailed medical

history database for each patient, insurance verifications and authorizations, patient counseling, pre and post operative

instructions, review informed consent forms with each patient, order any required medical testing, obtain and organize all

paperwork required by the surgical facilities, coding and posting surgical charges, maintain data entry records for

operative reports, work in association with the Nevada Donor Network to obtain Corneal Tissue, attend quarterly and

monthly Management meetings, oversea many daily tasks to ensure increased productivity and continued department

success and organizational excellence.

Education

High School Diploma, Monzano High School 1977

Albuquerque, New Mexico

Skills

Supervisor of surgical coordinators for the past fifteen years.

Responsible for attending and conducting continuing educational seminars.

Served four years as department head of accounts receivable and payable, medical posting, billing and collections for a

surgical eye center.

Surgical coordinator for four years.

Assisted in operating room patient discharge.

References

Cindy Butt – R.N., Surgery Center Administrator, 702-***-****

Sandi Zenhari – IT Department Coordinator, Westfield Eye Center, 702-***-****

Stephanie Graham – Pharmaceutical Representative, 702-***-****