Shannen Dettmann Sales and Skin Care Professional
*** ******** *****, **** *, Mill Valley, CA 94941
Tel 415-***-**** . *******.********@*****.***
Objective
To obtain an Outside Sale position in which I can utilize and advance my
knowledge and extensive experience in skin care, sales, and customer
service while applying the strong culture of my education and employment
history to a high-end spa and its clientele.
Education
San Francisco Institute Of Esthetics And Cosmetology, San Francisco, CA
07/11-02/12
Esthetics Program
. Completed 600-hour esthetics program
. Experience in 30, 60 and 90 minute facials
. Skilled in skin analysis, eye treatments and chemical peels
. Proficiency in galvanic, micro current, high frequency electrode and
extractions
. Experience with Bio Therapeutics Micro, Vision and Analyze
. Mastery of upper body massage, hand, back and body treatments
. Training in advanced hard and soft wax techniques; Brazilian and eyebrow
shaping
. Skilled in makeup application- BeingTRUE Certified Makeup Artist
. Member of Design Team, an honors program for students
. Training in professional ethics, retail sales, front desk procedure and
client relations
University of California San Diego, San Diego, CA
09/93-06/97
BA Communications
Career Highlights
Business Consultant . Dermalogica, Marin/Sonoma/Napa County Territory
02/13-04-14
. Actively pursued and acquired new accounts in the spa, skin center and
beauty supply industry
. Managed a base of 60 established accounts within my territory and helped
all of them grow by a minimum of 5% on a annual basis
. Assisted my 3 top accounts in growing their businesses by 20-30% annually
. Coordinated and executed evening and weekend events with my clients to
help them bring in new customers and sell through products
. Assisted in the execution of quarterly International Dermal Institute (a
Dermalogica partner) guest speaker events to ensure maximum attendants from
my territory
Esthetician/Sales . Jurlique, San Francisco, CA 03/12-02/13
. Provided focused facial treatments, according to company protocol
. Worked with new and existing Jurlique clients to develop home care
rituals focused on the unique needs of their individual skin type and
condition.
. Aided the re-launch of Jurlique Fillmore's treatment room and various
other promotions.
Account Executive . Mamapedia, San Francisco, CA 04/10-06/11
. Identified, established, and managed merchant relationships in family
entertainment, kids activities, spa, restaurant and many other verticals in
the San Francisco Market
. Consistently achieved monthly sales volume of 22 new customer
relationships and $20K in company revenue.
. Successfully established long term relationships with key accounts
Business Development Manager . Global Collect Services USA, San Francisco,
CA 09/07-03/10
. Expanded e-commerce merchant relationships in software, streaming media
and online gaming verticals
. Positively impacted large "A" brand companies, providing professional
education on international e-commerce site placement initiatives for each
country's unique payment preferences
. Delivered expert product presentations in various international trade
show events, successfully generating leads and new clients leads
Senior Corporate Sales Executive . Wells Fargo MPS, San Francisco, CA
08/01-08/07
. Earned Sales Superstar Award two consecutive years in 2004 and 2005 for
outstanding sales achievements
. Successfully orchestrated monthly sales volume of $6M, eight new customer
relationships and $15K in company profitability