William R. Entrekin
850-***-**** **************@*****.***
PROFILE
SOFTWARE OPERATIONS EXECUTIVE:
Achieved 3,055% revenue growth over 3 years in start-up software environment by applying
Agile best practices, implementing appropriate process controls, and recruiting and retaining top
talent. Executive manager with over 15 years of experience operationalizing the delivery of
projects, software and services to market. Familiar and experienced in Agile environment and
development
Recognized on Forbes 2013 Most Promising Companies List (#29)
Ranked #1 by KLAS 3 years in a row: 2011, 2012, 2013
500 Fastest Growing Private Companies by Inc. Magazine: #82 in 2012, #200 in 2013
Modern Healthcare’s Best Places to Work 2013. #14
Outside Magazine’s Best Places to Work 2013. #28
KEY SKILLS & ACHIEVEMENTS
Executive Management
Over 15 years’ experience in Project Management. Responsible for the management of a
number of projects for both national and international customers, experience includes:
• Ability to go head to head with the competitor and build key relationships within
organizations at the executive level, as well as within the internal team. These key
relationships, in conjunction with internal team building enabled iSirona to be
chosen as the Best in KLAS MDI for 2011, 2012 and 2013. While at the same time
doubling revenue.
• Day-to-day management of multimillion dollar projects for national and international
customers in the, ensuring projects are on schedule and within budget.
• Produce on a monthly basis, an accurate contract / revenue status report and metrics for
all executive level reviews.
• Successfully managed contract negotiations with Customers, Contractors and Sub-
contractors .
• Developed with, stakeholders input, processes that ensured all regulatory, quality and best
practices were implemented while ensuring revenue targets were met. While maintaining
a lean, fluid and responsive network of implementation teams.
William R. Entrekin
850-***-**** **************@*****.***
Career Summary
Vice President of Client Services
iSirona NantHealth 2013 – Present
Develops, manages and monitors the Client Services Organization made up of Support,
Integration, Project Management, International Office (UK, Singapore and India) and
Training. Responsibilities include: Ensure overall execution of all projects /
implementations, working with General Manager’s on P&L reports and forecasts, strategic
execution and planning for all departments within Client Services. Ensure quality
assurance adherence for company and client. Create and maintain service level agreements
that support the allocation model. Act as a liaison to all other VP’s and SVP’s to assess
completion of projects and ensure company goals are being met. Participate in strategic
and budget planning.
Ensured that the Client Services Organization supported all lines of business with lifecycle
management of deliverables including regulatory, marketing, sales, and product
management. Provides sales and business development support for General Managers and
Sales Organization.
Prepare budgets, periodic status reports, personnel reviews and other management reports
as requested. Contributes to company-level positioning and messaging.
Knowledgeable, ongoing relationship working with different EMR’s (EPIC, Allscripts,
Quardramed etc.) Developed and led implementation teams and support department to
secure #1 in KLAS for three consecutive years.
Director of Client Services (Project Management. Support, Implementations)
iSirona 2011 – 2013
Develop, manage and monitor the Client Services Department, made up of Support,
Integration, Project Management and Knowledge Management. Responsibilities include:
act as quality assurance manager for the client, create and maintain service level
agreements that support the allocation model, act as a liaison to project managers to assess
completion of projects, and participate in strategic and budget planning
Supports iSirona lines of business with lifecycle management deliverables including
regulatory, marketing, sales, and product management. Provides sales and business
development support for iSirona’s General Managers and Sales organization. Prepare
budgets, periodic status reports, personnel reviews and other management reports as
requested. .Contributes to company-level positioning and messaging.
Oversight of four departments including PMO, Support, Implementation and Training.
William R. Entrekin
850-***-**** **************@*****.***
Manager of Project Management / Proposals Department
Oceaneering 2007 – 2011
Project Manager for international subsea umbilical company. Responsible for management
of capital projects as well as customer purchased umbilicals. International travel and
customer interface required. Oversight of project budget and vendor performance as well
as schedule. Management of projects from $10M-$50M. . Travelled internationally to
engage clients.
Responsible for overall risk management of each project as well as producing work
breakdown structure (WBS). Increased profit of projects by insuring on time delivery and
recognition of all out of scope required work.
Projects Department / Quality Manager
1998-2007
Aerospace Fabrications of Georgia
Project manager for international aerospace company. Responsible for “cradle to crave”
project management. Lead project manager for C-17 and CH-47 programs. Duties
included Management of thirty direct reports, oversight of contractor performance and
interface with design engineers. Additional duties included daily interface with customer
and reporting of budget matrices to stakeholders. Responsible for client satisfaction and
budget forecast
EDUCATION
• Bachelors’ in Business Administration, 1998
CAREER DEVELOPMENT
• MS Project Scheduling
• Taproot Investigation Training
• Project Auditing
• Dynamic Scheduling
• Agile Team/ Development Training
• Lean Manufacturing Technology Perspectives
• Member of American College of Healthcare Executives
• 2013 Attendee at Gulf Coast Regional Economic Development Conference
• Mentor Training ( How to be a Mentor)
• Team-Building, Mentoring and Coaching Skills for Managers & Supervisors 2012
• Member of PMI ( Project Management Institute)
Additional Training
William R. Entrekin
850-***-**** **************@*****.***
• Crisis Intervention
• Verbal Judo
• ISO 9100 Readiness
• Meaningful Use Stage I & II
• CFR 850 Compliance Training
• Project Scheduling
• Production and Operations Management
• Strategy Development and Delivery
• Cultural Competency
• L.H.P.T Oceaneering
• Audit Training
• STOP for Supervision
• Audit
• PMBOK Dynamics
OTHER
• US Passport ( current)
*References upon request
• US Army Veteran