MELISSA HOPE ZARET
*** **** **** ******, *** York, NY 10010 ? *******@**********.*** ? (212)
EXECUTIVE ASSISTANT
PROFESSIONAL HISTORY
INTERSYSTEMS CORPORATION, New York, NY (Corporate Headquarters -
Cambridge, MA)
Vendor of software for high-performance database management and financial
and healthcare information systems
Executive Assistant ? December 2011 - March 2013
Supported NY Financial Office staff and worked on NY based projects for
Senior Management in Cambridge
. Administered daily operations of NY Financial Sales Office, ensuring that
all staff and visitor needs were met.
. Managed busy calendar and coordinated/scheduled meetings for the Regional
Financial Sales Director.
. Coordinated domestic and international travel arrangements. Processed
expense reports. Provided a full range of correspondence and
administrative support. Answered phones. Greeted clients.
. Maintained extensive list of clients and business prospects for the
financial sales team. Registered clients and internal participants for
conferences and trade shows.
. Facilitated special requests and coordinated special events/dinners in
New York for Corporate Senior Management.
. Organized in-house and off-site management/client meetings, including
catering and set-up of audio-visual.
. Assisted the sales team when they were out of the office. Liaison with
clients and Corporate Headquarters.
. Coordinated administrative workflow, sales and marketing related special
projects and trade shows.
. Attended conferences and worked on special projects for NY Financial
Sales Office and Corporate Headquarters.
. Compiled attendance information. Maintained departmental records in
attendance tracking software.
. Primary contact for building management; liaison to the staff in terms of
building announcements and security.
. Facilities manager. Maintained vendor relations and negotiated
contracts. Screened/processed invoices.
ARENSON OFFICE FURNISHINGS, New York, NY
Provider of cost effective solutions for business interiors
Executive Assistant ? April 2010 - December 2010
Reported to the President
. Provided detailed and extensive executive administrative and personal
support to the president/owner.
. Created, arranged and updated busy professional/personal calendar for the
president; scheduled internal/external meetings and appointments;
coordinated conference calls. Answered phones; screened calls; fielded
questions.
. Communicated daily activities, changes and issues to the president and
his direct reports.
. Performed professional and personal duties, frequently of a highly
confidential nature.
. Coordinated employee onboarding. Opened and handled/distributed
correspondence. Greeted clients and guests.
. Helped the president to prepare for client presentations and
internal/external meetings. Managed follow-up on action items. Ensured
president arrived at meetings, as scheduled.
. Responsible for all modes of president's travel arrangements.
Coordinated conference arrangements.
. Maintained professional and personal contact information, records and
distribution lists.
BERNARD HODES GROUP, New York, NY (A subsidiary of Omnicom Group)
Global provider of recruitment advertising and employer branding
Executive Assistant ? September 2004 - April 2008
Reported to the President/CEO and the EVP/Chief Operating and Financial
Officer
. Answered phones, screened calls, responded to or directed inquiries and
initiated telecommunications.
. Drafted, prepared and distributed various forms of correspondence,
presentations and spreadsheets.
. Maintained executives' appointment schedules and calendars by scheduling
meetings, teleconferences and travel.
. Liaison between the executive office and branch offices and/or other
departments.
. Screened mail; read, researched and routed correspondence and
publications. Maintained contact information.
. Coordinated and arranged complex domestic/international travel
arrangements.
. Arranged, coordinated and provided support at in-house and off-site
meetings and conferences.
. Selected meeting and restaurant sites, negotiated rates for hotel
accommodations and banquet facilities, made hotel and travel
arrangements, researched activities and planned functions.
. Assisted with work in outside charitable organizations and other personal
assistant responsibilities.
. Coordinated and prepared various business and research reports. Tracked
competitor and client news articles.
. Prepared expense reports, handled invoices and expense vouchers.
MELISSA HOPE ZARET
301 East 22nd Street, New York, NY 10010 ? *******@**********.*** ? (212)
674-0964 and 917-***-****
Professional History Continued...
GUARDIAN LIFE INSURANCE COMPANY OF AMERICA, New York, NY
Provider of life, health and disability income insurance, retirement
services and investment products
Executive Administrative Assistant ? November 1990 - May 2003
Provided administrative, coordination and staff support to the Senior Vice
President of Individual Disability Insurance
. Wrote, edited and produced a full range of correspondence, presentations
and spreadsheets.
. Scheduled meetings and appointments.
. Maintained calendars; coordinated travel arrangements and itineraries.
. Prepared and tracked business and travel expense reimbursement reports.
. Prepared quarterly and annual reports on operations for the Board of
Directors.
. Liaison between internal staff and policyholders and/or agents.
. Attended and took minutes at monthly management meetings.
. Coordinated and prepared annual and reforecast Operating and Capital
budgets for 15 departments.
. Monitored and investigated budget expense variances.
. Ordered office equipment and supplies.
. Arranged in-house and off-site meetings.
. Obtained guest speakers, planned dinner functions, coordinated and
prepared materials for distribution.
. Supervised state insurance department and policyholder complaint systems.
. Created and maintained monthly sales production and claim statistical
analysis reports.
. Maintained the monthly cash flow reports system.
. Supervised a clerical assistant.
EDUCATION
Fordham University, New York, NY
Bachelor of Arts Degree - Social Science, Business Administration Program ?
GPA 3.5/4.0
COMPUTER SKILLS
Microsoft Office (Word, Excel, PowerPoint, Outlook); Concur Expense
Reporting System