Office High School

Kesli Lavia

*** **** ***** ********* ** *****

(*29) 243 – 1175 ******@******.*******.***

Education

Spelman College, C’ 2014, Bachelor of Arts

Work Experience

Spelman College Office of Financial Aid – Office Intern 07/14 – Present

Ensures accurateness of student financial profiles via banner

Sorts and files correspondence

Communicates with office visitors to answer questions, complaints,

and concerns

Provides knowledgeable and timely responses to information requests

Documents and distributes incoming faxes, mailings, and important paperwork

Communicates loan procedures and policies to aid consumers

Advises students and parents in regards to financial aid funding

Spelman College Office of Alumnae Affairs – Office Assistant 09/12 – 05/14

Responded to emails and telephone queries

Documented inventory

Prepared meeting documents and informational spreadsheets

Compiled statistical information for special reports

Handled invoices and check requests

Sorted and filed correspondence

Compiled financial data into user-friendly format for budget reconciliation

Supported Program Manager in execution of signature events including: Homecoming,

Founder’s Day, and Reunion

Spelman College Office of Annual Giving – Telecommunications Member 04/14 – 05/14

Called prospective donors to solicit funds for Spelman College

Provided constituents with information about the Spelman College brand

Constructed fund raising strategies

Created weekly reports regarding revenue accumulation

New York City Administration for Children’s Services – Personnel Intern 06/13 – 08/13

Interviewed and screened prospective foster parents

Formatted and mailed letters, mailings, and memos

Updated profiles by entering data into computer database

Managed confidential information regarding foster parent candidacy

Established effective systems for record retention by creating databases for daily

correspondence tracking

Advised foster parents on financial, healthcare, and advocacy resources

Acted as the liaison between prospective foster parents and ACS agencies

Volunteer Experience

James Baldwin High School Admissions Office (Office Intern) 06/09 – 09/09

• Scheduled admissions interviews

• Prepared and organized confidential documents for Admissions Director

• Documented prospective student information in computer system

Skills: Proficient in Microsoft Office Suite and Banner. Strong verbal and written communication skills.

Interpersonal skills. Excellent phone presence. Superb problem solving skills with the ability to multitask

and prioritize. Detailed scheduling. Great financial management.

Contact this candidate