Human Resource
Resume:
Phoenix, AZ *****
***********@*****.***
AMBER S. SCROGGINS
To obtain a challenging position with an organization that will offer an opportunity for
CAREER
professional learning, growth, and development.
SUMMARY
SKILLS & A highly motivated individual with a great eye for detail.
ABILITIES
A goal driven person who can effectively prioritize daily tasks and work well under
pressure to meet time-sensitive deadlines.
A team player with the ability to communicate effectively with others and provide
excellent customer service.
A dedicated, loyal, pro-active self-starter and quick learner that conducts herself with
professionalism and integrity.
EXPERIENCE HUMAN RESOURCE COORDINATOR, US BANK
[07/2012 - Present]
• A liaison between the HR Team and Metro West Business Line
• Communicate effectively with HR Partners and Business Line Leaders
• Prepare meeting agenda and minutes monthly
• Produce Ad-Hoc reports
• Research requests and process special reports for Director
• Assist and work on assigned projects
• Process expense reports for Director and HR Managers
• Maintains employee records / files
• Coordinate retention of employee records
• Assist with Merit process by compiling report data into excel spreadsheets
• Complete ADP Tax Credits / WOTC and I-9 Verification
• Conduct exit interviews
• Gather and analyze confidential data
• Research employee concerns related to policies and procedures
• Conduct employee interviews on Code of Ethics violations and document findings
once the investigation is complete
• Assist HRBP with reviewing action plans and making changes
• Facilitate New Employee Orientation, CA Wage and Hour Training
• Update Human Resource Information System
• Enter time sheets in transmittal system and conduct timesheet audits
• Read, research and route correspondence
• Compose / sign letters on behalf of Director and HR Manager to send to associates
• Screen candidate profiles, interview candidates and process reference checks and post
requisitions
• Order supplies, schedule meetings and travel arrangements for Director and
management team
• Coordinate recognition and holiday party events
• Knowledgeable of Federal and State Employment Laws
ADMINISTRATIVE ASSISTANT III – COMML RE, BANK OF AMERICA
[03/2007 – 7/2012]
• Assistant to Region Executive of Commercial Real Estate
• Provide support to the Commercial Real Estate team
• Prepare agendas and minutes for monthly credit meetings
• Prepared Executive for meetings by providing documents needed and making sure
clients files were complete and ready
• Electronic filing of customer documents
• Updating Financial statements in system
• Tracked loan reports in excel spreadsheet
• Ordered office supplies and business equipment
• Managed commercial office
• Read, research and route correspondence
• Compose / sign letters that need to be sent to clients
• Updated organizational chart and business continuity plan
• Ran reports monthly for associate use
• Maintained calendar for Executive, plan / scheduled all of his meetings and complex
travel arrangements
• Intercepted calls on behalf of Executive
• Handle requests in lieu of Executive and take action if needed
• Process expense reports for Executive and Commercial Team
• Coordinate employee events, office parties and recognition
• Analyzed monthly budget reports, researched and reconciled charges
• Completed Special Projects as assigned
• Setup associate system access
• Assist visitors with building access and work location for duration of their stay
SR. PREMIER SPECIALIST, BANK OF AMERICA
[12/2004 – 3/2007]
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• Received incoming calls from Premier Clients and Client Managers
• Assisted customers with Checking, Savings, CD Accounts, Line of Credit, Mortgage,
Credit Card and Home Equity Line of Credit
• Processed wire and fund transfers
• Processed claims
• Booked appointments, ordered supplies, and other administrative duties for Client
Managers
• Completed credit card increases and balance transfers
• Processed maintenance on checking and savings accounts
• Provided 360 degree coaching to associates not meeting balance transfer quota
CAMELBACK HIGH SCHOOL – PHOENIX, AZ - H.S DIPLOMA MAY 2003
EDUCATION
SOUTH MOUNTAIN COMM COLLEGE - PHOENIX, AZ - ASSOCIATES IN
BUSINESS MANAGEMENT – CURRENTLY ATTENDING GRADUATE DECEMBER
2015 AND WILL TRANSFER TO ASU TO COMPLETE BACHELORS DEGREE
Type – 50 WPM
PROFICIENCIES
10 Key by touch
Microsoft Office Suite
Lotus Notes
Outlook
Faxing / Copying / Multi phone line
Electronic Filing
PeopleSoft
Taleo
HRIS
References:
Joyce Rogers
US Bank
VP, Relationship Administrator
Page 3
Latasha Jones
Bank of America
Sr. Customer Service Rep
Tiffany Peterson
Jones Lang Lasalle
Sr. Human Resource Business Partner
Page 4
Contact this candidate